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Upgrade Too Expensive


SteveJay

Question

I purchased Toast 7 about three months ago. Now I'd like to upgrade to Version 8. But the upgrade is $60! That's just $20 less than the price I originally paid. Does this make sense?

 

The price ought to be some relatively small fraction of the initial cost -- especially when I bought the software such a short time ago.

 

If it was cheaper, I'd do it immediately. But I'm going to hold off this time. The sense of being ripped off is just too strong.

 

Sorry Roxio -- great product, bad upgrade pricing.

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Perhaps they have engineered the update to Toast 7.1.2 to fail, in a cynical attempt to screw us into upgrading to 8.0 out of desperation???

 

I have been struggling since December just to update my brand new copy of Toast 7.0 to 7.1.2... without success. It loads then, after entering the CD code, I cannot press 'continue' (only 'quit' and 'back').

 

Funny how the only correspondence I have received (despite my frequent and persistent emails to them pleading for support) has been a stream of 'special offers' on Toast 8 (very mean they are too, as you rightly point out, given what I have just spent on 7.0) .

 

Perhaps buying Toast 8 is the only way they will ever bother to pay attention; even so, I am not inclined to invest anything dime in a company whose service is so poor.

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In the UK it's even more expensive. I too bought Version 7 a few weeks ago and they want 55GBP to upgrade that's almost 110 of your USD. The full retail price here is 80 GBP - so our upgrade discount is also much less that yours.

 

I feel ripped off - well I would if I was going to upgrade.

 

:)

 

I purchased Toast 7 about three months ago. Now I'd like to upgrade to Version 8. But the upgrade is $60! That's just $20 less than the price I originally paid. Does this make sense?

 

The price ought to be some relatively small fraction of the initial cost -- especially when I bought the software such a short time ago.

 

If it was cheaper, I'd do it immediately. But I'm going to hold off this time. The sense of being ripped off is just too strong.

 

Sorry Roxio -- great product, bad upgrade pricing.

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