Toast 7.1.2 burned DVDs won't mount on desktop

[sabriel]

I've used Toast 7 successfully and happily for over a year. Now, however, when I burn a DVD using the updated version (7.1.2), the disc burns fine and even mounts on the desktop just after burning. When I reinsert the disc at a later time, though, my eMac will not recognize the disc. Instead, it delays for about 5 seconds and then spits it out again. The same burned DVD that my computer won't recognize plays just fine in my Panasonic 5-disc changer player.

 

I'm using the same DVD-Rs that I've been using for months. This problem seems to have started with the update to my Toast software.

 

Any thoughts on how to proceed at fixing the problem? I've never had any problems with the software before and, consequentially, never had to post in a tech help discussion forum.

[tsantee]

Very strange, indeed. Do DVD's burned with earlier versions of Toast mount okay? You might try using a laser cleaning disc to see if it might be dust that's causing the laser to have trouble reading the discs.

[macmidiguy]

I've used Toast 7 successfully and happily for over a year. Now, however, when I burn a DVD using the updated version (7.1.2), the disc burns fine and even mounts on the desktop just after burning. When I reinsert the disc at a later time, though, my eMac will not recognize the disc. Instead, it delays for about 5 seconds and then spits it out again. The same burned DVD that my computer won't recognize plays just fine in my Panasonic 5-disc changer player.

 

I'm using the same DVD-Rs that I've been using for months. This problem seems to have started with the update to my Toast software.

 

Any thoughts on how to proceed at fixing the problem? I've never had any problems with the software before and, consequentially, never had to post in a tech help discussion forum.

 

 

I suspect that it's time for a new/replacement burner in your eMac ( how old is your eMac ?). Burners are not expensive these days.

[sabriel]

Happily, I solved my own problem! I cleaned my SuperDrive on my eMac with the Memorex DVD Lens Cleaner. After only a 1 minute clean, all the DVDs that I couldn't get to mount earlier will now mount just fine.

 

Thanks to whoever suggested I try cleaning the drive.

 

Cheers!