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dvd builder in roxio easy media creator 7.5


victoria

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ok i get this error when i try to open dvd builder and when i try to open my projects in dvd builder , FIRST it takes forever to lead the components and locks all up and i get thist error dvd builder has encountered a problem and needs to close. I cant view work on my projects and or create new projects. I even downloaded the new update and that didnt work.

Someone please help me, I was thinking to uninstall the software and then reinstall the software but will my projects all delete too?????? Please help

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Ok I did have internet Explorer7, I uninstalled that and now have IE6 and when i reboot my computer and start up roxio easy media creator 7.5 and click on my projects in dvd builder, it partially opens, I just see the title of my project there, but I dont see everything, the whole program locks up on me so I have to do crtl, alt, delete to close it out, its bad.

So what can I do to fix this problem? How much is it to upgrade to emc 9.0? and is this compatible with IE7?

But please help me solve this problem, i have projects that I need to finish.

 

If I would download the trial version of emc 9.0, would my saved projects open in emc 9.0?

Please help, thanks all your help is much appreciated.

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cmdr

 

With all due respect - why don't you post to the microsoft forum and ask them WHY they issued a so-called update that wrecks other applications?

 

Believe me - IE7 is NOT worth installing. Sure, it is installed in Vista and so is WMP11, but you have to remember that Vista is a totally different OS with a different kernel.

 

XP is NOT Vista - the kernel is different and IE7 changed that - that caused programs to fail (and not just Roxio ones). Google round and you will see a lot of complaints regarding IE7 (well if IE7 will open the websites which it won't do in quite a few cases).

 

While you are at it, also ask why they produced a browser that does not adhere to the standards of the World Wide Web Consortium (W3C). Microsoft (despite what you may think) did NOT invent the web - in fact it's not even an American idea and for them to alter standards is pure arrogance.

 

Just as a fyi - the web was invented by Tim Berners-Lee in CERN (now whether he was in France or Switzerland depends whereabouts in the tunnel his office was)

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HI gizomy I'am not sure if i'm posting this write. I been having trouble with dvd builder when I try to click dvd it close video wave and dvd bulider open I pick my project click to record error message comes up and said dvd builder has encoutered a problem and needs to close. I have try every thing like uninstall and repair and update and I have Ie6 could you please help

welcome to the drowning pool, read some of the previous and see the suffering others are going through...................so sad. -cmdrjamz-

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welcome to the drowning pool, read some of the previous and see the suffering others are going through...................so sad. -cmdrjamz-

 

You came here to ask for advice - you were given advice. For some strange reason of your own you totally IGNORED that advice.

 

You choose to blame us for a problem caused by Microsoft - that may be your prerogative but it also shows a total lack of reason

 

You have also decided to butt in on matters and questions which are absolutely none of your concern. If you want to help, either address what is being asked or be even more helpful and stay out

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I'm sorry you've been on temp disability for 16 weeks. You must be climbing the walls. :)

 

Please don't count on a patch because version 9 is out and Roxio is probably working on version 10 ( I don't work for them, so I don't know for sure.)

 

You've been lucky if IE 7 doesn't 'break' any of your other programs. I've heard from friends how various programs on their computers stopped functioning correctly when they installed IE 7.

definitely climbing the walls , and unfortunately it looks like more surgery is in the works so Ill probably be getting pretty fat before im healed enough to get back at it.

 

I went out and bought photoshop element 5.0 today and will bury myself in that for awhile and decide if I like it enough to go for the whole pkg, onr maybe just add the rest of the software pkg in steps. it seems to be the preferred platform by many people even though the cost is Way up there--., since elements comes with vcd and svcd authoring I should be occupied enough to forget about My roxio sorrows. I was really getting comfortable and feeling creative with storyboard. It's a shame that there havent been enough squeaky wheels to get the fix coming faster.... Always the Optimist......-CMDRJAMZ-

 

oh yeah, thanks for responding in a neutral manner rather than telling me what an idiot I am, it's unbelievable how some people miss the purpose of these forums. you've been helpful, I appreciate it.

 

definitely climbing the walls , and unfortunately it looks like more surgery is in the works so Ill probably be getting pretty fat before im healed enough to get back at it.

 

I went out and bought photoshop element 5.0 today and will bury myself in that for awhile and decide if I like it enough to go for the whole pkg, onr maybe just add the rest of the software pkg in steps. it seems to be the preferred platform by many people even though the cost is Way up there--., since elements comes with vcd and svcd authoring I should be occupied enough to forget about My roxio sorrows. I was really getting comfortable and feeling creative with storyboard. It's a shame that there havent been enough squeaky wheels to get the fix coming faster.... Always the Optimist......-CMDRJAMZ-

 

oh yeah, thanks for responding in a neutral manner rather than telling me what an idiot I am, it's unbelievable how some people miss the purpose of these forums. you've been helpful, I appreciate it.

This praise is intended for those who straightened me out on the problem, even though I was being stubborn..."you know who you are"!

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HI gizomy I'am not sure if i'm posting this write. I been having trouble with dvd builder when I try to click dvd it close video wave and dvd bulider open I pick my project click to record error message comes up and said dvd builder has encoutered a problem and needs to close. I have try every thing like uninstall and repair and update and I have Ie6 could you please help

 

Uninstall the program, run the MS Cleaner Utility and remove any Roxio or Sonic entries and try re-installing again.

 

Also, check that you have thje latest drivers from you video card maker and the latest DirectX (9.0c, February release) from Microsoft (this is not included with updates so it has to be downloaded separately)

 

Let us know how that works and if there are still problems, list your system specs (similar to the ones in my signature), especially the graphics and CPU ones

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You came here to ask for advice - you were given advice. For some strange reason of your own you totally IGNORED that advice.

 

You choose to blame us for a problem caused by Microsoft - that may be your prerogative but it also shows a total lack of reason

 

You have also decided to butt in on matters and questions which are absolutely none of your concern. If you want to help, either address what is being asked or be even more helpful and stay out

Somebodys a little cranky? Nobody is blaming anybody! the point was simply trying to be expressed that regardless where the fault lay, and not everyone is saying microsoft, Im not smart enough to know that otherwise I would have been directing my search there., instead as a lay person, totally ignorant of that, Like most people who come here looking for KNOWLEDGE,I generally assume that the manufacturer of the product would be the person offering the fix. think about it? why would I go somewhere else. to me that would be like complaining to the car manufacturer because the roads have pot holes as I was saying, regardless where the fault lay, the fact remains the same ... know where im going with this? If enough noise is made, people take notice and work toward a fix... and if you were offended or insulted by something expressed, you are missing the purpose of this forum, I clearly stated early on my comments are not intended to incite conflict.

yet , in defense of your accusation, I wonder if perhaps you're really not the right person for the guru position, , theres a saying, If You're Not Part Of The Solution... You Are Part of The Problem.... and whatever matter I Butted into that you say is none of my concern? where does that come from... are you familiar with the definition of FORUM? reprimanding me is a very positive and professional manner , Im sure it keeps customers coming back. I cant help but wonder if this problem is a little deeper than you're willing to admit, because if you truly heard what I have said about dvd builder, you would know that the problem also happens in IE 6 and clearly it is possible that other answers are possible. Finally, Again I apologize if you were in anyway offended of insulted by my lack of knowledge to the source of the problem OS kernel or whatever.... I came to the forum seeking info, NOT excuses...........have a great day! and thanks again, RESPECTFULLY...-CmdrJamz-

if you want to insult me further you may email @ cmdrjamz@gmail.com

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cmdr

 

With all due respect - why don't you post to the microsoft forum and ask them WHY they issued a so-called update that wrecks other applications?

 

Believe me - IE7 is NOT worth installing. Sure, it is installed in Vista and so is WMP11, but you have to remember that Vista is a totally different OS with a different kernel.

 

XP is NOT Vista - the kernel is different and IE7 changed that - that caused programs to fail (and not just Roxio ones). Google round and you will see a lot of complaints regarding IE7 (well if IE7 will open the websites which it won't do in quite a few cases).

 

While you are at it, also ask why they produced a browser that does not adhere to the standards of the World Wide Web Consortium (W3C). Microsoft (despite what you may think) did NOT invent the web - in fact it's not even an American idea and for them to alter standards is pure arrogance.

 

Just as a fyi - the web was invented by Tim Berners-Lee in CERN (now whether he was in France or Switzerland depends whereabouts in the tunnel his office was)

 

Thanks for the helpfull support and guidance unfortunately I do not have enough education on the matter and none of the other offered questions you suggest I seek answers too would be helping me find a Solution to my dvd builder difficulties, as the same thing happens with IE6, as well as IE7 ; apparently this is not the place to find helpfull Answers, as it turns out. I appreciate your superior knowledge on the matter I really do, if only that knowledge could be directed towards a solution.....All Ive found is excuses and somebody intent on "belittling me . I appreciate your lack of respect for my ignorance, I find it is just what I was needing to give me complete faith in your guidance. dont worry, I wont bother you with any future help I may need. Ill solve the problem myself. this is not the only software manufacturer. Im ashamed at myself for not following your advice and thinking that I could Progress with technology. Im such a fool. please dont hate me because im software ignorant.. Ill use a product better suited to stupid people like me. Im so glad you have set me straight. Thanks again, boy do I feel stupid now. -cmdrjamz-

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Yes, IE7 effectively kills EMC7…

 

Rollback to IE6 or update to V9 (assumes your PC meets/exceeds the specs).

 

 

So isnt there a patch for ie7 it seems with all these problems being experienced. and I have wasted many many hours trying to reinstall etc... and aarrrrrrrrrrrrrrrrrrrrrgh!

 

is my only option to upgrade to v 9 of emc ? because even with only PS 7 Platinum installed the same error occurs. what are people running only PS 7 platinum supposed to do. -------------respectfully--------cmdrjamz

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cmdrjamz,

 

Sorry about the future surgery. We certainly hope you get well soon.

 

Now for some additional bad news. I went back and reread your original post and found this buried toward the end....."xp home pent IV 512 mb ram 1.5 ghz"

 

No matter what video editing program you use, you're going to have problems. Your computer will not run some of the newer programs and doesn't meet the minimum for 7.0 if you're attempting to use DVD Builder" This is from the Help file in EMC 7.<LI>For real-time MPEG-2 capture and burning: 1.6 GHz Intel® Pentium 4 or equivalent; 256 MB RAM"

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Somebodys a little cranky? Nobody is blaming anybody! the point was simply trying to be expressed that regardless where the fault lay, and not everyone is saying microsoft, Im not smart enough to know that otherwise I would have been directing my search there., instead as a lay person, totally ignorant of that, Like most people who come here looking for KNOWLEDGE,I generally assume that the manufacturer of the product would be the person offering the fix. think about it? why would I go somewhere else. to me that would be like complaining to the car manufacturer because the roads have pot holes as I was saying, regardless where the fault lay, the fact remains the same ... know where im going with this? If enough noise is made, people take notice and work toward a fix... and if you were offended or insulted by something expressed, you are missing the purpose of this forum, I clearly stated early on my comments are not intended to incite conflict.

yet , in defense of your accusation, I wonder if perhaps you're really not the right person for the guru position, , theres a saying, If You're Not Part Of The Solution... You Are Part of The Problem.... and whatever matter I Butted into that you say is none of my concern? where does that come from... are you familiar with the definition of FORUM? reprimanding me is a very positive and professional manner , Im sure it keeps customers coming back. I cant help but wonder if this problem is a little deeper than you're willing to admit, because if you truly heard what I have said about dvd builder, you would know that the problem also happens in IE 6 and clearly it is possible that other answers are possible. Finally, Again I apologize if you were in anyway offended of insulted by my lack of knowledge to the source of the problem OS kernel or whatever.... I came to the forum seeking info, NOT excuses...........have a great day! and thanks again, RESPECTFULLY...-CmdrJamz-

Maybe you need to take some deep breaths and cut back on your pain meds (and or caffeine). :)

 

It would have been better if you had started a thread of your own rather than hijacking an existing one and if you would stay on the subject rather than spinning off into tirade after tirade.

 

Also, you should remove you email from your previous post. It will be harvested by the bots and end up on every spam list out there.

 

As ml suggested, make sure your computer meets the minimum requirements for running the software. You're beating a dead horse trying to get a patch from Roxio for V.7.

 

Wishing you the best . . .

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Ok Ive uninstalled the program and reinstalled it, it works now, but one of my projects locks up and doesnt open , it gets all stuck, is there anyway that i can open that project, I need to finish that project.

 

I've had a similar issue myself where I couldn't open "DVD Builder" from inside my current production in Videowave and when I closed and re-opened the project it crashed Videowave.

 

I fixed it by finding the project file (Which will be something like "projectname.dmsm") right clicking it and then clicking "rename" and giving the project a different name like "projectname1.dmsm". Videowave or any other EMC 7 program must not be open when you do this.

 

After renaming re-open Videowave, click File>Open and find your renamed file.

 

It should then open...

 

Hope this helps... :)

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I wouldn't touch EMC 9 until you get this problem squared away. Do you also have WMP 11 installed? If so, roll that back to version 10.

 

 

 

Hello all, unfortunately, I am having the same troubles with dvd builder and I comforted at least to see this is not an isolated problem only im having. I have wasted literally a week of repeated attempts to uninstall, reinstall, update, experiment with various mpeg settings etc. does anybody know for a fact that IE7 or WIN Media 11 is to blame.? has anybody tried simply disabling these programs rather than roll back to previous versions. because I think it would make more sense than add to the anguish of time it takes to reassemble the menu bars and reload media player etc ....I just hope somebody has an answer. because I have wasted so much time with this issue. additionally, it doesnt sound good to tell current users that the only solution is to upgrade to EMC 9 as a solution, unless of course money is not an issue for you..!!? come on.

Im gonna check back on this post in a couple hours and hopefully somebody can add some beneficial knowledge to this dilemma...... im running xp home pent IV 512 mb ram 1.5 ghz. and store programs on seperate HD with media and images on a dedicated xtrnal HD only windows programs on the laptop and necessary shortcuts to programs. not that this should adversly effect things but it does save on SOME wear and tear of defrag utilitys when its all on one. {hands clasped firmly in prayer to the almighty IC god in the motherboard heaven above} --cmdrjamz--

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You can NOT 'disable' IE7 or WMP11. You HAVE to uninstall them

 

They DO break Roxio (and other programs)

 

They are NOT essential updates

 

MS caused a problem with them and realised that so they put out a patch to STOP IE7 from auto-installing

 

WMP11 was NEVER an uto-patch

 

In short - if you want EMC to work - GET RID OF BOTH OF THEM

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Hello all, unfortunately, I am having the same troubles with dvd builder and I comforted at least to see this is not an isolated problem only im having. I have wasted literally a week of repeated attempts to uninstall, reinstall, update, experiment with various mpeg settings etc. does anybody know for a fact that IE7 or WIN Media 11 is to blame.? has anybody tried simply disabling these programs rather than roll back to previous versions. because I think it would make more sense than add to the anguish of time it takes to reassemble the menu bars and reload media player etc ....I just hope somebody has an answer. because I have wasted so much time with this issue. additionally, it doesnt sound good to tell current users that the only solution is to upgrade to EMC 9 as a solution, unless of course money is not an issue for you..!!? come on.

Im gonna check back on this post in a couple hours and hopefully somebody can add some beneficial knowledge to this dilemma...... im running xp home pent IV 512 mb ram 1.5 ghz. and store programs on seperate HD with media and images on a dedicated xtrnal HD only windows programs on the laptop and necessary shortcuts to programs. not that this should adversly effect things but it does save on SOME wear and tear of defrag utilitys when its all on one. {hands clasped firmly in prayer to the almighty IC god in the motherboard heaven above} --cmdrjamz--

 

Read this: http://forums.support.roxio.com/index.php?showtopic=11313

 

Remember we are just fellow user's on here just like you.

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I have not yet tried uninstalling ie7. I must note that I have a stand alone photosuite 7 platnium, w/ dvd builder, and later purchased EMC 7, and later on EMC 7.5

 

PSP 7 has dvd builder with it and allows SVCD EMC7 also has DVD builder yet expands into the dvd burning =SVCD etc.. My 7.5 EMC has never installed due to bad numbers from a copy purchased at best buy, -even after recieving new cd# from roxio it will not accept numbers, so I have tried PSP7 alone and the only thing that doesnt work is the dvd builder mode, EMC7 installed ontop of PSP7 same problem EMC7 installed alone Same issue.. There is a glitch in the DVDbuilder feature that hang up and stops functioning, I will try your suggestion an uninstall IE7 and see if it makes a difference, but I gotta tell ya, It was doing this with IE6 and again, the issue is only with dvd builder. I have had it functioning 2 times in the past wit IE7 and WMP11 all the way to the burn process even though I couldnt view my titles in the production menu and ended up with a title menu video only I will be immensely surprised if removing ie7 works, but I feel it is something thats getting overlooked here. I have not seen this from other postings but I have noticed that along with the crash notice, and send error report box, that frequently, A DR WAtson debugging message also appears and Im not sure if its indicative of a direction towards a solution. Irecently have added a Sprint treo 700wx to my system and it comes with aavenue sftwr for remote access etc,,, If I hadnt logged so many fruitless hours, at least 70 so far Id say screw it and draw my production on flash cards ha ha, or reverse engineer it using other available options... Im just not one to give up easily and dont like being told I have to wear ugly/old clothes (IE6) in order to stay in the hood, so to speak... Thanks for listening, eventually things will resolve , I Just Want It NOW!............................................-cmdrjamz-

 

Hi cmdrjamz!

 

I just want you to know that all of us here who are trying to help you resolve your problem do not work with Roxio. Some of us had the same issue that you are currently experiencing right now. We have resolved ours problems by rolling back to IE 6. I didn't want to at first because I like the performance of IE 7. I decided to uninstall IE 7 because I have a project that I need to finish. I have to burn 30 DVDs before the end of February. When my project is done then I will install it again, no big deal. These suggestions that we gave you worked for us. You do not have to uninstall WMP 11. It is not the one that is causing the problem. I understand your frustrations about these software companies not giving a patch for their older versions. You can e-mail them or fight them or bitch about it but the question is "will it solve your problem?". Just think about it.

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Hello all, unfortunately, I am having the same troubles with dvd builder and I comforted at least to see this is not an isolated problem only im having. I have wasted literally a week of repeated attempts to uninstall, reinstall, update, experiment with various mpeg settings etc. does anybody know for a fact that IE7 or WIN Media 11 is to blame.? has anybody tried simply disabling these programs rather than roll back to previous versions. because I think it would make more sense than add to the anguish of time it takes to reassemble the menu bars and reload media player etc ....I just hope somebody has an answer. because I have wasted so much time with this issue. additionally, it doesnt sound good to tell current users that the only solution is to upgrade to EMC 9 as a solution, unless of course money is not an issue for you..!!? come on.

Im gonna check back on this post in a couple hours and hopefully somebody can add some beneficial knowledge to this dilemma...... im running xp home pent IV 512 mb ram 1.5 ghz. and store programs on seperate HD with media and images on a dedicated xtrnal HD only windows programs on the laptop and necessary shortcuts to programs. not that this should adversly effect things but it does save on SOME wear and tear of defrag utilitys when its all on one. {hands clasped firmly in prayer to the almighty IC god in the motherboard heaven above} --cmdrjamz--

 

Hi cmdrjamz!

 

In my case, the only thing I did was uninstall IE7, restarted my computer and Roxio EMC 7.5 worked great. I did not uninstall WMP 11. I have 2 computers, an HP with Windows XP Media Center Edition 2005 with Intel Pentium D and the other is Sony Vaio with Windows XP Media Center 2004 with Intel Pentium 4 HT Technology. Roxio EMC 7.5 is working on both computers that are networked. I don't think WMP 11 should be blamed for the error signature problem at all.

 

Upgrading to Roxio EMC 9 is not going to fix your problem. Just uninstall IE 7 from the Control Panel's Add & Remove Program, restart your computer and see if your problem is gone. If not try uninstalling Roxio EMC 7.5, restart your computer and reinstall it. After reinstalling it, make sure you restart your computer before doing anything with it. If it still does not work, go to the link below and get the update for Roxio EMC 7.5. Hopefully this will fix it.

 

http://www.roxio.com/enu/support/emc7/software_updates.html

 

In this website, you will see Update Your Software, Support> Easy Media Creator 7.x> Software Updates. It enumerates the versions you can update for EMC 7.5 boxed version, EMC 7 boxed version, or EMC 7 downloaded version. Just click on Download for the version that you are currently using to get the update and follow the instruction on your screen.

 

I surely hope that I am able to help you fix your problem. Please let me know.

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Please bear in mind that it was not Roxio that broke compatibility - it was MICROSOFT with the changes to the OS kernel made by IE7 - there is NO cure unless MS decides to fix what THEY broke.

 

If you like a fast tabbed browser - go to www.mozilla.com and download Firefox - that works and is also W3C compliant (which Ie 7 is NOT)

 

WMP11 is a different problem - it has severely tightened up DRM to the extent that some files are unable to play due to 'license restrictions'.

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Well thanks for all the help. I will try to uninstall my roxio media creator 7.5 and reinstall it. Hopefully that will work. I dont have WMP 11, installed, I have the older version. Well I will let you know what happens.

 

You could also try an Add Remove Programs\ Roxio\ CHANGE and REPAIR .

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Well it's not that Im "attached"its a matter of the whole Progressive aspect of computer programs.

I guess I'm just not all that 'progressive' when it comes to techo-gadgets. For a while I was keeping up on the latest in standards compliant web design and all the latest coding tricks but I found it exhausting and burned out. I just want my computer to do the things that I need. I don't want to have to keep buying new stuff and learning how to use it. You know . . . if it works, don't fix it.

 

Oh and did I mention that my car (a three cylinder, 35+ MPG model) is 17 years old, in great shape and gets me everywhere I want. :) Why would I need a new one?

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