mydvd 8 crashes on startup

[JoeWhatIsWrong]

The myDVD tool is crashing upon startup.

 

I purchased the following DVD Drive - MadDog multimedia 18x Triple Format Internal DVD-RW

The h/w included Roxio Creator:

Roxio Creator 8.2 XE

Version: 8.2.220

Build: 822B20C, MDM

 

Installed the program without any problem, but the following occurred when I went to create a DVD:

a) Started Roxio Creator 8.2

From the toolbar area, I selected:

c) DVD & Video

d) "Create or Edit DVD project"

 

The following then occurred:

e) "Please wait, loading components" dialog popped up

f) The MyDVD 8 window appeared

g) the tool crashed without selecting any menu items

 

Other info:

I'm running XP - Home Edition - SP2

CPU - 1.1 GHz

RAM - 512 MB

I've already tried to uninstall and then reinstall. I turned off all anti-virus apps with no change in results.

 

Here are the excerpts of the error log saved after the crash.

<?xml version="1.0" encoding="UTF-16"?>

<DATABASE>

<EXE NAME="VideoWave8.exe" FILTER="GRABMI_FILTER_PRIVACY">

<MATCHING_FILE NAME="DSBurnDialog.dll" SIZE="290816" CHECKSUM="0x45C35732" BIN_FILE_VERSION="8.1.2.27" BIN_PRODUCT_VERSION="8.1.2.27" PRODUCT_VERSION="8.1.2.27" FILE_DESCRIPTION="TODO: <File description>" COMPANY_NAME="Sonic Solutions" PRODUCT_NAME="Editors Module" FILE_VERSION="8.1.2.27" ORIGINAL_FILENAME="DSBurnDialog.dll" INTERNAL_NAME="DSBurnDialog.dll" LEGAL_COPYRIGHT="Copyright © 1994-2005 Sonic Solutions" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.1.2.27" UPTO_BIN_PRODUCT_VERSION="8.1.2.27" LINK_DATE="06/14/2006 06:22:58" UPTO_LINK_DATE="06/14/2006 06:22:58" VER_LANGUAGE="English (United States) [0x409]" />

 

Any suggestions would be appreciated.

Thanks.

[gi7omy]

Did you install Internet Explorer 7 and/or Media Player 11?

 

Both those will wreck EMC 7 and 8

 

There have been problems btw with the Maddog stuff - but support for that is supposed to come from them

[JoeWhatIsWrong]

Yes, I am running Internet Explorer 7. I'll try uninstalling it. Thanks for the tip.

 

re: The myDVD tool is crashing upon startup.

[gi7omy]

A lot were caught out by that 'update'

 

If you like the feel of a tabbed browser, most of us here are using Firefox - it's free

 

http://www.mozilla.com/en-US/

[JoeWhatIsWrong]

I did uninstall Internet Explorer 7 and still had the same results. Any other ideas out there would be appreciated.

 

Thanks.

[gi7omy]

Have you tried contacting Maddog on this?

 

Unfortunately I've no way of knowing what alterations may have been made to the program (OEM variants do vary a lot as they are modified for the maker)

[JoeWhatIsWrong]

Yes, I contacted the OEM (Mad Dog Multimedia) and am awaiting their reply.

 

I just noticed a similar thread related to Mad Dog and problems with creating DVD's in the "Install/Uninstall/Update" subforum within the EMC 8 forum. Seems that others have experienced the similar issues.

[gi7omy]

There does seem to be a problem with it - I've seen posts elsewhere on the web relating to the drive