Sherry D. Posted February 8, 2007 Report Share Posted February 8, 2007 I am trying to remove Roxio files from my C drive to install Creator 9 but I keep getting this Shellex.dll cannot be removed message. Any ideas as I cannot remove because of this message? Link to comment Share on other sites More sharing options...
gi7omy Posted February 8, 2007 Report Share Posted February 8, 2007 Try removing it in safe mode - the dll is a Shell Extension and may still be running You could also look for it in task manager, processes and see if you can shut it down there Link to comment Share on other sites More sharing options...
Sherry D. Posted February 8, 2007 Author Report Share Posted February 8, 2007 I am trying to remove Roxio files from my C drive to install Creator 9 but I keep getting this Shellex.dll cannot be removed message. Any ideas as I cannot remove because of this message? Would you mind walking me throught the steps on how to do this? So sorry. Link to comment Share on other sites More sharing options...
gi7omy Posted February 8, 2007 Report Share Posted February 8, 2007 Reboot, hold down the F4 key after the BIOS ends and before the OS starts - select 'Safe Mode' Link to comment Share on other sites More sharing options...
tbrewst Posted February 8, 2007 Report Share Posted February 8, 2007 Not sure about over there Daithi but over here it's usually the F8 key that gets you to the choices menu. Link to comment Share on other sites More sharing options...
gi7omy Posted February 8, 2007 Report Share Posted February 8, 2007 Not sure about over there Daithi but over here it's usually the F8 key that gets you to the choices menu. Ouch - that's me doing things by halves again Link to comment Share on other sites More sharing options...
tbrewst Posted February 8, 2007 Report Share Posted February 8, 2007 No problem...lol.Just wanna make sure we give them the right info. Link to comment Share on other sites More sharing options...
bimicher Posted February 8, 2007 Report Share Posted February 8, 2007 I am trying to remove Roxio files from my C drive to install Creator 9 but I keep getting this Shellex.dll cannot be removed message. Any ideas as I cannot remove because of this message? Do a google search on "shellex.dll" and you will get many hits and there may be solution to your problem listed. This same question was asked about a year ago on this or the previous board and a solution was posted. Perhaps some other member can remember Link to comment Share on other sites More sharing options...
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Sherry D.
I am trying to remove Roxio files from my C drive to install Creator 9 but I keep getting this Shellex.dll cannot be removed message. Any ideas as I cannot remove because of this message?
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