Toast 8 Rebate/Roxio Customer Service Hassles

[Tjohnson]

I bought TOast 8 via download (full version) on January 14...but was never emailed a receipt, which I need in order to submit for my rebate. I sent an email to support on January 14 and again on January 19, but still have not received a reply. I need the confirmation receipt with CD Key for my product...but can't even get a response! Any suggestions?

[Tjohnson]

PERFECT...Thank YOU!

 

my reply to this thread would apply

[Guest ivanatrox]

my reply to this thread would apply

[mike457]

I would suggest phoning. I emailed support because the rebate form says US only, but have not received a reply. I was able to get through to someone by phone, though I did have to hold the line for a while.