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No Download Option


Codzilla

Question

I just purchased Roxio 9.0, but the only download option I have is for the rebate coupon.

 

As this was a card purchased that went through successfully, don't you think I should be entitled to access my purchase sometime VERY SOON? Otherwise, how quickly might I cancel this ghost purchase?

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Try to contact Roxio. You received an email from Roxio regarding the online purchase, did you?

 

If you didn't check to make sure your e-mail application didn't flag it as spam. If it is not there, contact sales again but set your spam filter to allow e-mail from Roxio.

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I just purchased Roxio 9.0, but the only download option I have is for the rebate coupon.

 

As this was a card purchased that went through successfully, don't you think I should be entitled to access my purchase sometime VERY SOON? Otherwise, how quickly might I cancel this ghost purchase?

Try to contact Roxio. You received an email from Roxio regarding the online purchase, did you?

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