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Blue Screen of death


Zu-Za

Question

Hello,

I own a PC that has a Geforce FX 5200 Video card on it. I bought Roxio Media Creator 9 so I could transfer video in an avi file to my ipod. When I loaded Media Creator 9 it said I needed to update my video card, I went to the NVIDIA website and I downloaded driver 93.71, I fired up media creator 9 and set about to transfer the video to ipod. I selected the video file, clicked a folder for it to go, clicked th box to add it to my itunes library and a second after I clicked transfer or save I heard my computer click off and I got the Blue Screen of death, there was a note in there about a video driver and also free space. I have 19 GB of free space, I probably have 100 GB's that are in use. My computer re-started and everything seems to be fine. I tried again and got the Blue Screen again.

 

I look forward to your suggestions on what I'm doing wrong, or how I can make this all work. If you respond and you have instructions please spell them out step-by step, that would really help me a lot.

Thank you so much.

Sincerely,

David

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Check for the latest drivers from nVidia for your graphics card and also make sure you have the latest DirectX (9.0c, February release) from MS and let us know what happens

 

I will check the Direct X and make sure I have 9.0,

 

Here's what happened with the nvidia drivers. The tech guy at nvidia said I needed to download 84.21, while I was preparing to do that my computer warned me that this driver was older than my card, I did it anyway and it made everything on my screen really large even when I uninstalled the driver, it didn't get rid of the blurriness. I had to restore my computer to two days earlier to get it to go away.

 

Then I went to the nvidia website went to the drivers page and went through their selection process to hopefully download the correct driver, the site recommended the 93.71, I did that one and that's the one that I had installed when it ended up giving me the blue screen when I went to convert to MPeg4. I will let you know about Directx, just wanted to give you an update.

 

Thanks for getting back to me,

 

David

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Is there an earlier driver in the 9x series - maybe that would be better than the latest one

 

I've been hunting around and can't find any references to a similar occurence with the 5200 chipset

 

Hello,

 

I did check and I have Directx 9.0c, that is up to date. I'm dealing with nvidia as well and they keep telling me to download driver 84.21, it made everything on my screen enlarge when I did it last time.

 

I ran the diagnostic for my display and here is what it said

 

The system is using the generic video driver. Please install video driver provided by the hardware manufacturer.

To test DirectDraw functionality, click the "Test DirectDraw" button above.

Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.

 

I don't know what this means or if I have uninstalled too much stuff, whatever advice you can give me is greatly appreciated.

 

Thank you so much,

 

David

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It sounds as if Windows is running its own graphics drivers as it considers the 'new' ones to be wrong.

 

I take it you're mimited in screen colour and resolution.

 

When 84.21 is installed, try right clicking anywhere on the screen and you should be able to resize it and also alter the colour depth. If that won't work, there's something very wrong with the drivers

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