My Problem started when I bought the product last year.
I started with Easy CD creator way back at version 4.
I have been using MyDVD 5.4 and record now on an HP presario note book PC. Both OK.
All Programs are registered with either Roxio or Sonic. I had logins for both but different passwords.
I Use Premier Pro, Encore, After Effects and Audition as my main video edit tools on an Intel Mother board 2.4gHz Pentium 4,
1gb Ram 5 Internal Hard drives Non Raid(total1,200gb). Sony DRU 500A and Pioneer 110d Burner.
After purchase I discovered the specs of the Notebook where not quite up to the required so decided to install on Main system.
When I tried to register the program It was a continual loop. Sonic redirected me to Roxio
Roxio kept informing me I was already on the data base. I had forgoten the password. Could not find any reference to lost passwords with Roxanne or anywhere else. Emails to registration kept getting responses that they could not answer technical questions. Looking at my emails this may have been partly my problem as I did have a number of technical questions in them but they did not repond to my registration problems.
No access to tech support
Left it installed but put it aside for a while about 4 weeks. Ocasionally tinkered with the bits that did work. Eventually tried MyDvd again and found the manual registration which worked fine.
Just had a quick look at my DVD and formed the impression is was bit slow but had some nice features. Then went back to the projects I was working on in other programs.
Last week decided to try a couple of new trial programs and installed them ok spent couple hours and decided not for me.
This is when things went strange. As I usully do after fidling with trials I simply Restored my last Backup for the C: Partition. After I had done this I realised that I had restored to a state that The Mpeg Coder was not activated. Went to do the manual activation got the Message box "No Permission - Bad Installation".
Followed the clean Install procedures and got a new Message about the CD Key Not being valid. Found the patch to fix that. Program now runs but still get the Bad Installation when ever the Mpeg encoder is required.
I had a couple of hours to spare this morning and restored a clean install of XP. Updated all drivers etc but No Programs
Installed Easy media creator 9 No Problems. All appeared to work including My DvD. Spent time opening and closing making small projects requiring the mpeg coder and eventually the Activation screen came to life. Clicked ok to activate. Message box "No Permission - Bad Installation".
This I do Not understand. Does this program write to areas of the Hard drive outside of the NT (XP) operating system partition ? Or alternatively to the CMOS or user flash area of the Bios.
The good news for me is the registration problems seem to have been sorted and I can now access the registration area and Lost passwords is an option.
Question
Bluey
My Problem started when I bought the product last year.
I started with Easy CD creator way back at version 4.
I have been using MyDVD 5.4 and record now on an HP presario note book PC. Both OK.
All Programs are registered with either Roxio or Sonic. I had logins for both but different passwords.
I Use Premier Pro, Encore, After Effects and Audition as my main video edit tools on an Intel Mother board 2.4gHz Pentium 4,
1gb Ram 5 Internal Hard drives Non Raid(total1,200gb). Sony DRU 500A and Pioneer 110d Burner.
After purchase I discovered the specs of the Notebook where not quite up to the required so decided to install on Main system.
When I tried to register the program It was a continual loop. Sonic redirected me to Roxio
Roxio kept informing me I was already on the data base. I had forgoten the password. Could not find any reference to lost passwords with Roxanne or anywhere else. Emails to registration kept getting responses that they could not answer technical questions. Looking at my emails this may have been partly my problem as I did have a number of technical questions in them but they did not repond to my registration problems.
No access to tech support
Left it installed but put it aside for a while about 4 weeks. Ocasionally tinkered with the bits that did work. Eventually tried MyDvd again and found the manual registration which worked fine.
Just had a quick look at my DVD and formed the impression is was bit slow but had some nice features. Then went back to the projects I was working on in other programs.
Last week decided to try a couple of new trial programs and installed them ok spent couple hours and decided not for me.
This is when things went strange. As I usully do after fidling with trials I simply Restored my last Backup for the C: Partition. After I had done this I realised that I had restored to a state that The Mpeg Coder was not activated. Went to do the manual activation got the Message box "No Permission - Bad Installation".
Followed the clean Install procedures and got a new Message about the CD Key Not being valid. Found the patch to fix that. Program now runs but still get the Bad Installation when ever the Mpeg encoder is required.
I had a couple of hours to spare this morning and restored a clean install of XP. Updated all drivers etc but No Programs
Installed Easy media creator 9 No Problems. All appeared to work including My DvD. Spent time opening and closing making small projects requiring the mpeg coder and eventually the Activation screen came to life. Clicked ok to activate. Message box "No Permission - Bad Installation".
This I do Not understand. Does this program write to areas of the Hard drive outside of the NT (XP) operating system partition ? Or alternatively to the CMOS or user flash area of the Bios.
The good news for me is the registration problems seem to have been sorted and I can now access the registration area and Lost passwords is an option.
Any Ideas??.
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