Last audio track plays for every Title

[BigMac]

I just purchase this product, but this can't be a newbie problem...the simulation of my first Bluray project is fine. A 2 menu, 7 Title production which simulates correctly, i.e. each title plays it's own sound track. However, on the burned disk (BD-RE) every title plays the sound track from the last (7th) title. I've messed with this setup 6 or 7 times trying to change something (anything) that will make the burned disk come out right. I've even burned a disk image (no good) and I've burned a standard def DVD...still no good. I've tried assigning the audio to track one for each title. I've tried suffling the order, it's always the sound track of the last title that plays for each title on the disk. The simulation always plays correctly.

 

No one could be having this problem (or you wouldn't be using the product), but perhaps this has happened to someone, once, and you could give me a clue how you got it to work. Roxio is not responding to my trouble ticket and I've exhausted every avenue I can think of.

 

The imported media is MPEG2 (1440 x 1080i) that all my other software can play. I primarily use PowerDVD for bluray playback. My burner is the LiteOn LH-2B1S SATA burner, but as I said this sound track error occurs when I burn a disc image as well.

 

Can anyone point me at what I am doing wrong?? Thanks.

[pbatrynchuk]

we've done some more tests internally and we're not seeing this bug at all. You would think that 2 months after release, more people would be seeing this if it was a widespread issue.

 

BigMac, you are saying you see it with both DVD and BD projects? sounds like Pat was just trying a BD project.

 

Hey Scott..... I thought we had things worked out, but NOT! Trying to author an SD project containing 18 clips.... it did it again.... three times in a row and killed me on a deadline. This is becoming a real problem here, as we bought these licenses to do quick corporate work with instead of the Scenarist systems....back to Scenarist I guess.

 

Any input would be great.

 

Pat

[BigMac]

I can report the good news. I did my test project at the Superior VBR quality w/PCM and it put the right sound track with the correct title. I had been using the High Quality VBR w/digital audio. Since it was second on the list, I guessed it might not show as many "blocky" artifacts as I saw on my first test run (which was only 1 title/track.) I guess I have performance challenges to reduce the artifacts...my next pursuit. Thanks for your help and if you need any files/data from me I still have the "bad" test files .

 

Thanks again.

 

john

[SS Scott]

I truly don't know. this is not a bug we have seen. Maybe a conflict with Liquid or something else on your computer? Do you have another computer to try the software on?

[pbatrynchuk]

I am having the very same problem.... so you're not alone! We've tried everything to get it working consistantly and are still getting mixed results.

 

Any further input to this would be appreciated.

 

Pat Batrynchuk

Senior DVD Author

Rocket Digital Post & Sound

Toronto, ON

[SS Scott]

What program are you creating your files with? Are their names similar? so your PCM transcode didn't work this time? BigMac sent in some files and we are checking into this...

[pbatrynchuk]

I am having the very same problem.... so you're not alone! We've tried everything to get it working consistantly and are still getting mixed results.

 

Any further input to this would be appreciated.

 

Pat Batrynchuk

Senior DVD Author

Rocket Digital Post & Sound

Toronto, ON

 

After doing some further testing (using Quicktime source, reference files etc.) I am still getting the same result. Only the last audio file will play in ALL clips. This is not a symptom of the burner. I am first checking the disc in the Cyberlink BD software player. This really needs a fix guys.... I have a client order looming and this is a bit scary!

 

Cheers

 

Pat Batrynchuk

Senior DVD Author

Rocket Digital Post & Sound

Toronto, ON

[CrashnBurn]

Howdy,

Has any one had any success with this? I have just upgraded from nice stable DVDit Pro6 to HD - so no machine or software changes - and have had the EOF problem (sorted by shortening audio... so far) and am now getting the same audio on every title?!?!?

 

titles are created using Avid MCA refs, then compressed with sorenson 4.5 using std PAL DVD large setting to elementery streams, DVDit HD says it wants to transcode (it does that a lot...) simulation is fine, but burnt DVD (I don't use HD) has repeated audio on each title. Pah!

 

Got this upgrade 'cos pro 6 doesn't do 16:9 menus.

 

Any ideas or fixes?

[SS Scott]

crash burn, what audio type are you using? WAV or AC3? try the other. also try to change the transcoding setting in the SD transcoding tab. Are you using any effects on the timelines (fade in, fade out)

[plee]

This is becoming surreal....A clean install/update of XP, all drivers re-installed, software re-installed and updated and the quickie test comes out the same. 2 title project, both titles play the sound track from the last title.

 

I must have a system conflict. I think I'll remove the HP DVD burner that is also installed on this machine. Any other ideas????

 

Thanks again.

 

Might be a good idea to remove all DVD/CD drives and just leave the BD-Burner.

 

Have you tried to "burn to volume/iso" then burning the disk with your burner software?

[SS Scott]

these are the first two reports of this issue and there are plenty of projects that have been created with multiple titles in the project since the release in December. Let's find the similarities in your systems/projects. Just talked with the lead engineer to try to troubleshoot the issue. Are you using audio effects on the titles in the timelines? fade in, fade out or volume? what are you transcoding to? AC-3 or PCM or does not matter? what are your asset types? please help me out by describing the projects that you are seeing this issue in.

[BigMac]

My bad. Since I got suspicious about the drive, I checked the LiteOn web site and found a new firmware update. (i hadn't checked in a couple of weeks...) But, the test results will have to wait. Flashing the firmware has destroyed my Windows and I can restore or recover. (It did the same thing to me when I first installed the burner.) So, I'm back to reinstalling Windows and all of my software. When I have some results I'll let you know.

 

Thanks though...my only problem with being on the cutting edge is all of the blood I'm spilling...

[pbatrynchuk]

these are the first two reports of this issue and there are plenty of projects that have been created with multiple titles in the project since the release in December. Let's find the similarities in your systems/projects. Just talked with the lead engineer to try to troubleshoot the issue. Are you using audio effects on the titles in the timelines? fade in, fade out or volume? what are you transcoding to? AC-3 or PCM or does not matter? what are your asset types? please help me out by describing the projects that you are seeing this issue in.

 

I think I have isolated the issue. When I switched from .ac3 to PCM stream, the output was fine.... twice. I'm using 1080i format, one menu, 3x30second commercial spots for this test. For the record, I've also experienced this in an SD project too.

 

Hope this helps to find the glitch. If there's any further tests you'd like done on my end, feel free to email directly, and I'll do my best to help.

 

Cheers

Pat Batrynchuk

pat.batrynchuk@mijo.ca

[CrashnBurn]

crash burn, what audio type are you using? WAV or AC3? try the other. also try to change the transcoding setting in the SD transcoding tab. Are you using any effects on the timelines (fade in, fade out)

 

Hi SSScott,

Thanks for the reply. I have tried .wav & a mix of .wav & .mpa (I'm in the UK & so use PAL) There are no effects of any kind - just elementary files 6x video with their 6x audio and one menu with a button for each clip. End action for each clip is to return to menu.

 

transcode setting is the standard 8000 CBR setting - I could try VBR I guess?

 

I will also try all mpeg audio a go, but this is a bit of a pain, since I have a lot of .wav material.

[SS Scott]

Pat, glad you have found a workaround for now. I need to know more about your project please. asset types, are there any fades or volume changes happening in the timeline.

[plee]

My bad. Since I got suspicious about the drive, I checked the LiteOn web site and found a new firmware update. (i hadn't checked in a couple of weeks...) But, the test results will have to wait. Flashing the firmware has destroyed my Windows and I can restore or recover. (It did the same thing to me when I first installed the burner.) So, I'm back to reinstalling Windows and all of my software. When I have some results I'll let you know.

 

Thanks though...my only problem with being on the cutting edge is all of the blood I'm spilling...

 

hmmm....there are some of us here that should get medals of honor

[pbatrynchuk]

Pat, glad you have found a workaround for now. I need to know more about your project please. asset types, are there any fades or volume changes happening in the timeline.

 

Here's the specs for you.

1. Assets types. M2V and .wav created with Sorenson Squeeze v 4.5 (pro version) / I also tested with using AVID reference files. Black levels were elevated in final DVD transcode... so I'm guessing the colour space was not getting changed to RGB.

 

2. No audio effects of any sort.

 

Cheers.

 

Pat

[BigMac]

Another bummer...removing the DVD burner does not change the test results. Both titles of a 2 title project play the sound track of the last title. I have tested creating a disk image (iso) and it misbehaves in the same way.

 

I guess I could now install my new "spare" HP burner on my other (lower performance) desktop, since the HP DVD burner is PATA. My older machine doesn't have any SATA support so I can't plug in the BD burner. I wonder how many hours (days) it would take that old machine to convert HD to SD.

 

I must have done something bad recently. My karma is not usually this cruel....

[BigMac]

Whoa...you guys are way ahead of me, but I'll make to effort to try a project this evening with PCM as the output. I consider my input material to be MPEG-2 (1440x1080i). Neither have I been added any audio effects, I really just added the media to the project without touching, editing it in any way. I was just adding menu(s).

 

Thanks for the clues, Pat, Scott. Test results to follow....

 

john

[SS Scott]

we've done some more tests internally and we're not seeing this bug at all. You would think that 2 months after release, more people would be seeing this if it was a widespread issue.

 

BigMac, you are saying you see it with both DVD and BD projects? sounds like Pat was just trying a BD project.

[BigMac]

Hi, Scott. Got you message but could not figure out how to respond. The imported media that did not work was just in a folder on my C: drive about 4 levels down, but it was created using Avid Liquid 7 before my firmware upgrade blew out my windows. After re-installing windows and all my software, my system was different. Remember I omitted upgrading Windows Media Player from version 9 to 11 because of all the rubarb on the Avid forums about how much trouble the WMP 11 was causing with the codecs. The media I imported for the project that did work was both the pre re-install MPEG2 that I sent you. I have since re-created the MPEG2 media using my new installation at a higher resolution that also worked well. I wish I knew more about this codec stuff, so I could be more helpful, but I wonder if that could have been the problem...the codecs installed prior to by broken window were probably different from the ones installed afterwards even though the media files' codec was unchanged. Is there a clue here. I certainly can't tell, but still appreciate your help....

bigmac

[pbatrynchuk]

BigMac, I am glad the issue is solved for you. We are not able to duplicate it in house with your assets...even with WMP 11 on the computer.

 

Pat, wish I could be of more help. Really can't solve the issue if we can't replicate it. Could be codec related as BigMac suggested. Perhaps another computer in your facility would see more success?

 

Hey Scott. I will continue to test here. I've authored with a couple of media types. 1. Brought an AVID reference file in and allowed the App to convert on output. 2. Brought MPEG and audio encoded in Squeeze. 3. Also tried using full self contained Quicktime files.

 

All with the same result!!! File names are all VERY different... so I don't beleive that's the problem. I will continue to keep trying and let you know if i find anything more that might help.

 

Pat

[SS Scott]

BigMac, I am glad the issue is solved for you. We are not able to duplicate it in house with your assets...even with WMP 11 on the computer.

 

Pat, wish I could be of more help. Really can't solve the issue if we can't replicate it. Could be codec related as BigMac suggested. Perhaps another computer in your facility would see more success?

[BigMac]

hmmm....there are some of us here that should get medals of honor

This is becoming surreal....A clean install/update of XP, all drivers re-installed, software re-installed and updated and the quickie test comes out the same. 2 title project, both titles play the sound track from the last title.

 

I must have a system conflict. I think I'll remove the HP DVD burner that is also installed on this machine. Any other ideas????

 

Thanks again.

[SS Scott]

that's a new one. Quite bizarre. good thing you are burning to BD-RE.

 

Did you test this disc in a Panasonic or Samsung player. could be PowerDVD BD...though it sounds like the disc. are all of your clips named the same or something? what is the audio type? where did the source come from? What are your system specs?

 

I would uninstall and reinstall the software and then do a new project with maybe two of the files (delete the video clips session files before you start your new project). Try some different media type to confirm that it is the media...or maybe transcode your video in Premier or Procoder or TMPEG to be BD legal per the instructions in this forum before bringing it in.

[BigMac]

that's a new one. Quite bizarre. good thing you are burning to BD-RE.

 

Did you test this disc in a Panasonic or Samsung player. could be PowerDVD BD...though it sounds like the disc. are all of your clips named the same or something? what is the audio type? where did the source come from? What are your system specs?

 

I would uninstall and reinstall the software and then do a new project with maybe two of the files (delete the video clips session files before you start your new project). Try some different media type to confirm that it is the media...or maybe transcode your video in Premier or Procoder or TMPEG to be BD legal per the instructions in this forum before bringing it in.

 

 

I did test a first test burn in a Samsung player, it was no menu, just play the title (the only one) and it worked (and I liked the display/sound a lot...) I renamed all of the clips as I added them to the project. I did the uninstall, re-install deleting work files routine and I still have the problem. And I've done a 2 title, 1 menu using a template and building one myself. The results are the same, the sound track of the last title is the sound track for every title on the disk. The media is output from Avid Liquid 7 NLE. I don't know what this TMPEG is, but I can attempt having Liquid output some different media types. What should I be requiring of the output?

 

Thanks much.