user hostile help line

[ps3549]

I am a loyal customer, having bought 2 roxio products. Roxanne does not work and it is extremely difficult to find a human to handle queries. I have been waiting months for a reply to a perfectly valid query but have not received an answer!!! Do any other customers have similar problems.

[malatekid]

This forum might be able to help you. Post your problem and computer spec.

[Larry]

I am a loyal customer, having bought 2 roxio products. Roxanne does not work and it is extremely difficult to find a human to handle queries. I have been waiting months for a reply to a perfectly valid query but have not received an answer!!! Do any other customers have similar problems.

We wouldn't know, unless someone posted about it, as this is a users forum. You would need to try contacting Roxio/Sonic about your query to them.

 

In the meantime, post what you are needing some help with and someone here will try to help you out.