Rebate Issue

[dwfilice]

I purchased Toast 7 from Mac Mall. I submitted a copy of my emailed sales bill from Mac Mall along with all the appropriate stuff to receive my $20 rebate. Now I get an email from Roxio stating that my Rebate is Invalid because I didn't submit a copy of my sales recept. I did! My sales receipt IS the email I received from Mac Mall showing the product and date purchased. They don't send a hard copy of a sales receipt. My email receipt IS what I submitted for my rebate. I've purchased three Roxio products to date. If I don't get this rebate this is the LAST Roxio product I buy. What the heck to I need to do to get my lousy $20 rebate?

 

Thanks, and frustrated,

Dan

[HimanshuatRox]

I purchased Toast 7 from Mac Mall. I submitted a copy of my emailed sales bill from Mac Mall along with all the appropriate stuff to receive my $20 rebate. Now I get an email from Roxio stating that my Rebate is Invalid because I didn't submit a copy of my sales recept. I did! My sales receipt IS the email I received from Mac Mall showing the product and date purchased. They don't send a hard copy of a sales receipt. My email receipt IS what I submitted for my rebate. I've purchased three Roxio products to date. If I don't get this rebate this is the LAST Roxio product I buy. What the heck to I need to do to get my lousy $20 rebate?

 

Thanks, and frustrated,

Dan

 

Please check your personal email. We will look into this and correct it if all the requisites were made available.

 

Thank you for your patience.

 

Himanshu