magician Posted March 4, 2007 Report Share Posted March 4, 2007 I just got installed EMC9. It keeps crashing/hanging and occasionally I get an error message saying I need to upgrade my video card. Does anybody have a list of which cards are supported or do I need to keep trying them until I find one that works? Link to comment Share on other sites More sharing options...
sknis Posted March 4, 2007 Report Share Posted March 4, 2007 I just got installed EMC9. It keeps crashing/hanging and occasionally I get an error message saying I need to upgrade my video card. Does anybody have a list of which cards are supported or do I need to keep trying them until I find one that works? Upgrade or update? Typically all you have to do is load newer drivers for whatever card/chip you have and make sure you have the latest Microsoft DirectX 9c. The chip on my laptop is several years old but updating the drivers gave me the ability to run this program in hardware mode Vs software. I no longer get freeze ups. If you do decide to upgrade, usually any card from ATI or nVidia or cards with their chips will work. Get a mid priced one with 256 kb on board. There are many in the $75 plus or minus range. Just make sure it is the right kind for your computer (PCIe, PCI, AGP) An anecdote. I went to the manufacturer's web site to update the driver. There was only one update there. That one got rid of the update message but I had to run in software. Recently I went to the Windows update site and looked at the all updates and saw one for the video chip driver. That one was newer than the one that I found. I installed it and it gave me the ability to run in hardware mode. Usually for newer computers, we do not recommend Microsoft's web for hardware updates because they are usually older. In this case it was a newer one. Link to comment Share on other sites More sharing options...
magician Posted July 24, 2007 Author Report Share Posted July 24, 2007 Upgrade or update? Typically all you have to do is load newer drivers for whatever card/chip you have and make sure you have the latest Microsoft DirectX 9c. The chip on my laptop is several years old but updating the drivers gave me the ability to run this program in hardware mode Vs software. I no longer get freeze ups. If you do decide to upgrade, usually any card from ATI or nVidia or cards with their chips will work. Get a mid priced one with 256 kb on board. There are many in the $75 plus or minus range. Just make sure it is the right kind for your computer (PCIe, PCI, AGP) An anecdote. I went to the manufacturer's web site to update the driver. There was only one update there. That one got rid of the update message but I had to run in software. Recently I went to the Windows update site and looked at the all updates and saw one for the video chip driver. That one was newer than the one that I found. I installed it and it gave me the ability to run in hardware mode. Usually for newer computers, we do not recommend Microsoft's web for hardware updates because they are usually older. In this case it was a newer one. You were absolutely correct. (Sorry for being a j-e-r-k and not responding sooner.) I bought an inexpensive Radeon 9250 and got past the installation hurdle. However, it turns out the base release of EMC9 is so buggy you still keep running into problems. It would be nice if Roxio was able to release a patch that fixed at least some of the problems but that's a completely different thread. Link to comment Share on other sites More sharing options...
grandpabruce Posted July 24, 2007 Report Share Posted July 24, 2007 You were absolutely correct. (Sorry for being a j-e-r-k and not responding sooner.) I bought an inexpensive Radeon 9250 and got past the installation hurdle. However, it turns out the base release of EMC9 is so buggy you still keep running into problems. It would be nice if Roxio was able to release a patch that fixed at least some of the problems but that's a completely different thread. I have a Radeon 9800 Pro, in my backup computer, and it is just barely able to do what is necessary for the software. Your 9250 will have a tough time with the software, if it will even work with it Link to comment Share on other sites More sharing options...
magician Posted July 24, 2007 Author Report Share Posted July 24, 2007 I have a Radeon 9800 Pro, in my backup computer, and it is just barely able to do what is necessary for the software. Your 9250 will have a tough time with the software, if it will even work with it Yes, it does run slowly but at least I can put some very basic videos together. Problem was I don't play games and only occasionally want to make a video. Given that, I couldn't see spending hundreds on a video card. It still would have been (and still would be) nice if Roxio could have published lists of minimally acceptible and recommended video cards. Link to comment Share on other sites More sharing options...
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I just got installed EMC9. It keeps crashing/hanging and occasionally I get an error message saying I need to upgrade my video card. Does anybody have a list of which cards are supported or do I need to keep trying them until I find one that works?
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