Blue screens on ejecting a DVD

[Bagheera]

I solved my earlier problem of the missing commands for using Roxio DLA. However, I've still got other problems. Whenever I write data to a DVD, when I eject the DVD, I get a box on screen saying 'Roxio DLA Please wait while your media is updated'. This shows for a few seconds then I get a blue screen.

 

On exploring through this discussion group, it appears there may be conflicts with Norton Internet Security 2007 which I have recently installed (upgraded from 2006). I'd been having occasional problems with ejecting DVDs before but this now happens every time. Is this due to Norton? Is there a solution or do I have to use RecordNow (seems to work okay but the DLA software was nice and quick and easy).

 

I've spent several hours rebooting, trying again, rebooting etc but if I'm on a fruitless quest, it would be nice to know rather than keep banging my head against the wall!

 

If anyone can help, I'd really love to hear from you!

[Bagheera]

Glad to hear it's not just me who's having problems. In my case, because I was using the DLA software, there was nothing to exit as such. However, I did use Task Manager to exit anything that looked like it might cause a problem, plus made sure that Windows Explorer was no longer trying to display to contents of the DVD I was ejecting - to no avail.

 

In the end, the problem was solved for my by a complete hard disk failure and a permanent blue screen. Since I have replaced the hard disk, I haven't bothered trying to use the DLA software and only use RecordNow. It takes a little longer than DLA but at least my computer still talks to me afterwards.

 

Incidentally, any CDs or DVDs created with the DLA software from my old hard drive cause a blue screen as soon as I put them in the drive now. Plus RecordNow is still being temperamental and never seems to work first time, necessitating taking the DVD out, wiping it, putting it back in again and praying. I've tried a couple of different makes of DVDs and it still plays up.

 

There must be an easier way to back up one's data (without buying more kit) but thank heavens I did because the hard disk failure wasn't as catastrophic as it could have been.

[lynn98109]

ALL Packet-Writing programs (Sonic's DLA, Roxio's DirectCD and Drag2Disc, Nero's InCD, etc) is hazardous to your data. It can be fussy at best (demanding the exact same Operating System and program Version as was used to write it) or can fail for any reason or none at all. Using RW media will greatly speed up the process of losing data.

 

Besides using a Sessions-based program to create a data disc (as you are now doing) on CD-R, you might consider one of the recovery programs for the older discs (assuming no compression was used) - cdroller (www.cdroller.com) and ISOBuster (www.isobuster.com) have impressive testimonials on their websites and in the Roxio boards. Both have "trial" Versions which let you see if anything can be recovered before you have to pay.

 

I thought a formatted CD-RW was a "great-big floppy-disc", but in the end my software guru WAS correct, and I lost the 80% not still on my Hard Drive.

 

Lynn

[Larry]

I solved my earlier problem of the missing commands for using Roxio DLA. However, I've still got other problems. Whenever I write data to a DVD, when I eject the DVD, I get a box on screen saying 'Roxio DLA Please wait while your media is updated'. This shows for a few seconds then I get a blue screen.

 

On exploring through this discussion group, it appears there may be conflicts with Norton Internet Security 2007 which I have recently installed (upgraded from 2006). I'd been having occasional problems with ejecting DVDs before but this now happens every time. Is this due to Norton? Is there a solution or do I have to use RecordNow (seems to work okay but the DLA software was nice and quick and easy).

 

I've spent several hours rebooting, trying again, rebooting etc but if I'm on a fruitless quest, it would be nice to know rather than keep banging my head against the wall!

 

If anyone can help, I'd really love to hear from you!

From other posts I've seen, I'd say it is a Norton issue. As I recall, you need to change somehting in Norton to not scan the burner drive, or something to that effect.

[Bagheera]

Thanks, Larry. I opened Norton and explored a little. I found an option to exclude a drive from risk scanning and auto protect scanning. I asked it not to scan D:\, wrote some data to a DVD and I didn't get a blue screen - you were my hero. However, I tried it again with another DVD and this time I got a blue screen again. I'm afraid your hero status just plummetted.

 

Maybe I changed the wrong option or typed in the wrong instruction because I tried to select my drive letter and it wouldn't accept that so I typed D:\ manually.

 

The DVD ejects on command, then I get the 'Please wait...' box so, if it's trying to scan the DVD, it's a little late because I've already taken it out. Maybe this is why it's confused.

 

All contributions to this discussion most welcome!

 

Thanks.

[lorenzO]

If it makes you feel any better, I am having the same issue when I eject a DVD after writing to it. But, mine happens immediately; I don't get a "please wait" message. I have Norton but will have to check what version. If I come up with a solution, I will come back and post it here.

[gi7omy]

Did you close down the program before ejecting? Sometimes Windows will try to access a disc that has been removed and gets very uppity when you try to cancel the command