mysheltz Posted March 8, 2007 Report Share Posted March 8, 2007 HEY I JUST SPENT $100 for this Creator 9 and get no support anyplace it doesn't even recogize my name most of the time! NO SUPPORT AT ALL HERE!! Contact the OEM provider, its their version of Roxio. Link to comment Share on other sites More sharing options...
mysheltz Posted March 8, 2007 Author Report Share Posted March 8, 2007 I can't get in most of the time! There is NO support cause they aren't recogising my screen name! I know my own name! I am soooooooo mad!! Can't finalize anything keeps popping it back out, get a stupid menue I can't get rid of! They want $35 to talk! This is nuts I already spent $100, this is bad as NERO!! Link to comment Share on other sites More sharing options...
grandpabruce Posted March 8, 2007 Report Share Posted March 8, 2007 HEY I JUST SPENT $100 for this Creator 9 and get no support anyplace it doesn't even recogize my name most of the time! NO SUPPORT AT ALL HERE!! This is a users forum, and so far, I haven't seen you post any problem except that you don't remember how to spell your name and you are good at hijacking threads. Moved. Link to comment Share on other sites More sharing options...
FwFdfireman Posted March 8, 2007 Report Share Posted March 8, 2007 I can't get in most of the time! There is NO support cause they aren't recogising my screen name! I know my own name! I am soooooooo mad!! Can't finalize anything keeps popping it back out, get a stupid menue I can't get rid of! They want $35 to talk! This is nuts I already spent $100, this is bad as NERO!! Hold on.......I too had a little trouble. Had bought EMC9 and along with registration came personalized support, but signing in with email and password was a problem. I think I remember I was actually signing in to the wrong page. That was a little misleading and the webmaster could fix THAT problem. How about you state exactly what you were trying to do, with what EMC9 application and exactly what problem or error occured. There are some very knowlegable peeps here that will be more than willing to help. Link to comment Share on other sites More sharing options...
Larry Posted March 8, 2007 Report Share Posted March 8, 2007 HEY I JUST SPENT $100 for this Creator 9 and get no support anyplace it doesn't even recogize my name most of the time! NO SUPPORT AT ALL HERE!! If you want some help from your fellow users on these boards (which are user boards, not tech support), then post some information about just what problem you are having and some info on you pc. If you want to contact Roxio, use the EMC 9 contact support page. For v9 they aren't charging for tech support calls as I understand it. Link to comment Share on other sites More sharing options...
sknis Posted March 8, 2007 Report Share Posted March 8, 2007 If you want some help from your fellow users on these boards (which are user boards, not tech support), then post some information about just what problem you are having and some info on you pc. If you want to contact Roxio, use the EMC 9 contact support page. For v9 they aren't charging for tech support calls as I understand it. .... and if you want an e-mail response, remember to set your e-mail program to allow Roxio e-mails. May times they are blocked as spam. There is a Kb article on this. Link to comment Share on other sites More sharing options...
mysheltz Posted March 9, 2007 Author Report Share Posted March 9, 2007 This is a users forum, and so far, I haven't seen you post any problem except that you don't remember how to spell your name and you are good at hijacking threads. Moved. I am asking for help not sarcasium! .... and if you want an e-mail response, remember to set your e-mail program to allow Roxio e-mails. May times they are blocked as spam. There is a Kb article on this. Thank you Larry! I will go there. Link to comment Share on other sites More sharing options...
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