DVDit 6.2 will not let me install !

bibooo · March 9, 2007

I have tried to install DVDit 6.2 (part of my Avid package) numerous times but keep getting this error message:

'Setup has determined that your configuration does not support any of the included products'

I have updated the latest drivers for my graphics card, Quicktime, Windows Media Player, Direct X, Internet Explorer, disabled my second DVD drive, downloaded vxblock.dll and replaced my existing file, my monitor is running at 1024x768 32 bit colour. None of these have solved the problem, I still get the same error message. I have also uninstalled many different programs which could cause a conflict with it, but still no luck.

My system is:

XP Home Service Pack 2

Pentium 4 - 3.4 Ghz

1 Gig Ram

160 Gig Hard Drive x 2

Graphics Card : Radeon X700 256mb ram

Windows Media Player 11.0.5721.5145

Quicktime 7.1.5

Direct X 9.0c latest update

Does anyone know how to install this on my PC as it clearly meets all the requirements and should have no issues installing. I have checked all help pages and can find no one with the same issue or a solution.

Many thanks in advance,

bibooo

dewdat · April 1, 2009

OK is there a work around for those of us with Windows XP MCE. I really need to get these up and running. thanks

dew

StanberrysINT · July 5, 2007

Same issue as I have MCE. Was there ever any resolution to this? Thanks.

Lazarus · April 13, 2007

I'm having the same problem with trying to install DVDit 6.2 to XP MediaCenter. Could you send me a link to 6.1?

bar1 · February 26, 2009

Hi

I am having the same problem as everyone else (Installing dvdit6.2 on Windows XP Home)

Can someone please tell me where I get the link to fix this.

Thanks you very much.

Kevin J · March 20, 2007

Have you tried contacting Avid? Because I've only seen this message due to obvious reasons, this is probably related to the Avid specific release.

moonsider · May 4, 2008

same crap happened to me the day I got my avid media composer! two days later I installed avid on my laptop, tried installing DVDit and it worked for some reason, but I just tried again on my desktop...and it still won't install. realllllllly frustrating having to research for answers, ROXIO SHOULD HAVE THIS ON THEIR HOMEPAGE AS AN EASY FIND AND FIX-very unprofessional, initial brand trust=gone. :unsure:

gaper1 · March 4, 2008

I am having this issue now, too. I'm running Vista, and have successfully installed Avid XPress Pro.

If you could send me the solution, I would be very grateful.

Thanks!

non-bundled version of DVDit! is not supported on Vista.

DVDIt! bundled with AVID is not supported in XP MCE or Vista.

Kevin J · March 9, 2007

Do you have the appropriate Avid hardware and software connected? It's possible the installer is looking for some Avid component.

If you're trying to install from a disc try copying the installer to your hard drive and executing from there. Also disable any antivirus that may conflict with the installation.

Are your hard drives in RAID?

bibooo · March 22, 2007

It seems that DVDit 6.2 will only run on Windows XP Pro - even though the system requirements state that both Home and Pro will run it. I successfully installed it on a friend's laptop running XP Pro without any issues.

I will also mention that Roxio's customer service and support system is a completely non existent, it has been 3 weeks since I sent my query and I have not had a response; needless to say, I will never buy any Roxio product again.

Thanks for everyone's help on this.

Regards,

bibooo

SS Scott · March 22, 2007

Biboo, I thought I sent you a PM, got your email address and then pointed to you a 6.1 update for DVDit Pro on the 10th. If not, drop me a PM with your email address and I will get that out to you.

SS Scott · July 6, 2007

send me a PM (private message) with your name and email address and I can help you out.

jedijson · March 1, 2008

I am having this issue now, too. I'm running Vista, and have successfully installed Avid XPress Pro.

If you could send me the solution, I would be very grateful.

Thanks!

vrmurphy · February 26, 2008

I'm having the same problem. I also have Win MCE. Could you send me the link as well? Thanks

and the same issues continue...

gerrycud · February 21, 2008

I'm having the same problem. I also have Win MCE. Could you send me the link as well? Thanks

surferb · May 25, 2008

I am having this issue now, too - trying to install 6.2 on XP home.

If you could send me the solution or the download link to version 6.1 I would be very grateful.

Regards,

Surferb

ThWind81 · December 23, 2008

Having the same problem... could you send me the link as well?

gaper1 · August 9, 2007

DVDIt! bundled with AVID is not supported in MCE

bibooo · March 10, 2007

Hi Kevin,

Thanks for the response. I have all the Avid software installed, but I did not have the dongle attached when trying to install DVDit as I didn't think I would need to. I will try it with the dongle attached and see if it makes a difference.

I'll try copying the install file to my HD and see if this helps also.

My drives are not set up in a RAID configuration, they are just 2 separate drives.

I will post my findings very shortly.

Thanks again,

bibooo

purplespinny · March 5, 2009

Hello, (Help needed!)

I'm having the same problem as the above namely - "not able to install DVDit 6.2 on Windows XP home"

Please advise how I can fix this

Yours Hopefully,

purplespinny

vpgrandpa · November 10, 2007

send me a PM (private message) with your name and email address and I can help you out.

I am also having this problem could you send the link to me as well?

bibooo · March 11, 2007

OK, tried it with the dongle attached - No different

Tried with the CD contents on my hard drive - No different

Tried with my firewall/anti virus switched off - No different

Unfortunately I am still stuck, any ideas?

Many thanks in advance,

bibooo

Cameron Glegg · June 29, 2008

send me a PM (private message) with your name and email address and I can help you out.

I am having the same problem can you send me an email as well.

aprilm · June 8, 2007

Biboo, I thought I sent you a PM, got your email address and then pointed to you a 6.1 update for DVDit Pro on the 10th. If not, drop me a PM with your email address and I will get that out to you.

Having the same problem as all these other guys - product won't even begin to install, and using Windows MCE - any chance I could get the link to the 6.1 if that's the work around that seems to work? thanks.

dwilly · August 8, 2007

I am also having trouble installing with MCE. A link to 6.1 would be greatly appreciated. Thanks D

CountryMan · January 18, 2008

I am also having this problem could you send the link to me as well?

I am getting thiis message too. I have Windows Media. Can someone help me? Thanks!

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DVDit 6.2 will not let me install !

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