CD Spin Doctor Need Help!

[robertgarven]

Dear Sirs

 

There was no drop down menu for CD Spin Doctor so I posted this here? Please forward it to someone who can help!

 

 

 

I bought a M-Audio Audiophile Firewire Interface so i could hook up my Imac G5 (OS 10.4.8) to my stereo.

 

 

 

I also wanted to send the analog phono inputs to my computer through the interface to digitize my records. I bought Roxio CD Spin Doctor 3.1 as it said "Supports USB and Firewire external audio devices".

 

The Spin Doctor record screen recognizes the interface as "Firewire Audiofile Multichannel, however it says "No compatable Formats Found" . I really am excited about using your product and am hoping you could provide a solution?? I am encouraged that it recognized my firewire device, now I am hoping you can tell me how to make this all work!

 

I guess I could get a dual RCA to 3.5 stereo adaptor and plug that into my line in but that would pretty much defeat the purpose of the the firewire connection interface. Please help, I am a return customer having had 2 versions of Toast before.

 

Thanks

 

Rob Garven

[Larry]

Dear Sirs

 

There was no drop down menu for CD Spin Doctor so I posted this here? Please forward it to someone who can help!

 

 

 

I bought a M-Audio Audiophile Firewire Interface so i could hook up my Imac G5 (OS 10.4.8) to my stereo.

 

 

 

I also wanted to send the analog phono inputs to my computer through the interface to digitize my records. I bought Roxio CD Spin Doctor 3.1 as it said "Supports USB and Firewire external audio devices".

 

The Spin Doctor record screen recognizes the interface as "Firewire Audiofile Multichannel, however it says "No compatable Formats Found" . I really am excited about using your product and am hoping you could provide a solution?? I am encouraged that it recognized my firewire device, now I am hoping you can tell me how to make this all work!

 

I guess I could get a dual RCA to 3.5 stereo adaptor and plug that into my line in but that would pretty much defeat the purpose of the the firewire connection interface. Please help, I am a return customer having had 2 versions of Toast before.

 

Thanks

 

Rob Garven

Rob,

 

You already have a post in the Toast 7 boards, which is good because you have a Toast related question. Keep an eye on that one there. This area here (Sonic) is for PC based products, so the users that check this area aren't going to be able to help you.

 

And just as an FYI, this is a user forum, not a way to contact Roxio or Sonic directly.

[robertgarven]

Thanks,

 

I'm new at this!

 

Rob

 

 

 

 

Rob,

 

You already have a post in the Toast 7 boards, which is good because you have a Toast related question. Keep an eye on that one there. This area here (Sonic) is for PC based products, so the users that check this area aren't going to be able to help you.

 

And just as an FYI, this is a user forum, not a way to contact Roxio or Sonic directly.

[Larry]

Thanks,

 

I'm new at this!

 

Rob

Not a problem. I'm sure someone in the MAC area will be able to help you out. There's some pretty sharp regulars who hang out in that area.