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Roxio Basic V9



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It worked yesterday, but today VIsta keeps telling me that the program has encountered a problem :(

Does it list an error? Do you still have Drag to Disc installed? If so, remove Drag to Disc and reboot and see if the problem disappears.

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What is drag to disc?


I don't think I have that, it is not listed in the Add/Remove programs.


I have Roxio Creator Audio

Roxio Creator Basic V9

Roxio Creator Copy

Roxio Creator Data

Roxio Creator Easy Archive

Roxio Creator Tools




Roxio Express Labeller 3

Roxio MyDVD v9


Those above two work though....

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I am having the same issue. I purchased a new HP Pavilion dv2000 notebook (big mistake) I tried calling their award winning support, which they claim. I spoke to someone from another country that could barely speak english. There solution was to re-install the OS. That seems to be their solution for everything unless you pay for extra support which should come included with the purchase of a new computer. My Roxio creator basic crashes at startup when I do not have internet access. When I was at home on my wireless network the program opened fine. Is an internet connection required to run this program? These seems very weird. I am at work now and I cannot open Roxio basic.


Julio Arocho

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Internet access is only required for rewgistration and activation - once that's done it shouldn't come on again


OEM support is normally provided by the OEM (in your case HP) as the suite has been modified for their systems and it won't be the same as the full version (or any other OEM version) but check for running Roxio apps - one of those may be trying to go online for some reason

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