DLA/Vista Compatibility

[JohnMCA72]

Brand new Dell Inspiron E1705 with Roxio products pre-installed. When booting, I get the message:

 

"The driver is blocked due to compatibility issues

 

"Check online to see if solutions are available from the Microsoft website. If solutions are found, Windows will automatically display a website that lists steps you can take.

 

"Driver: Sonic Solutions DLA\

"Publisher: Sonic Solutions

"Location: Not Available

 

"A driver is installed that causes stability problems with your syste. This driver will be disabled. Please contact the driver manufacturer for an update that is compatible with this version of Windows."

 

Options to stop this behavior would be appreciated.

 

JM

[Larry]

Brand new Dell Inspiron E1705 with Roxio products pre-installed. When booting, I get the message:

 

"The driver is blocked due to compatibility issues

 

"Check online to see if solutions are available from the Microsoft website. If solutions are found, Windows will automatically display a website that lists steps you can take.

 

"Driver: Sonic Solutions DLA\

"Publisher: Sonic Solutions

"Location: Not Available

 

"A driver is installed that causes stability problems with your syste. This driver will be disabled. Please contact the driver manufacturer for an update that is compatible with this version of Windows."

 

Options to stop this behavior would be appreciated.

 

JM

Sounds like you have Vista on that machine. That's a well know problem MS caused with one of their updates. There is a patch on Dell's site you can download to fix it.

[fred58]

Brand new Dell Inspiron E1705 with Roxio products pre-installed. When booting, I get the message:

 

"The driver is blocked due to compatibility issues

 

"Check online to see if solutions are available from the Microsoft website. If solutions are found, Windows will automatically display a website that lists steps you can take.

 

"Driver: Sonic Solutions DLA\

"Publisher: Sonic Solutions

"Location: Not Available

 

"A driver is installed that causes stability problems with your syste. This driver will be disabled. Please contact the driver manufacturer for an update that is compatible with this version of Windows."

 

Options to stop this behavior would be appreciated.

 

JM

 

Call Dell. this is anOEM. They should take care of this.

Fred

[Larry]

Call Dell. this is anOEM. They should take care of this.

Fred

The OP doesn't need to call them. They can get the patch direct from the Dell website.