EMC9 no longer recognizes CD/DVD Burner Drive

[OzGator]

EMC9 has stopped recognizing the CD/DVD Burner Drive on my machine. It shows up in Explorer no problem, and Vista can write files to CD/DVD blank disks without difficulty. I can also insert discs and read them without any trouble in Wondows. The program was able to read the DVD burner and write to it several weeks ago, but something has changed. I have only applied normal MS Updates from Windows Update and upgraded the iTunes. I uninstalled and reinstalled EMC9 without effect, plus I uninstalled the Drag-to-Disc. Any postings on what can make EMC9 simply lose the drive even when it is there? I am running a Dell GX620 with an nVidia GeForce 7900 series card, Sony DRU-800a DVD burner, Windows Vista Untilate with all patches applied, and the full retail version of EMC9. Thank you.

[tbrewst]

Try running this

[OzGator]

Not a good idea to run that program. Now the CD/DVD Drive has disappeared from Windows altogether. I cannot see it in Explorer, and all I get in the Device Manager is "This device cannot start. (Code 10)".

[grandpabruce]

Not a good idea to run that program. Now the CD/DVD Drive has disappeared from Windows altogether. I cannot see it in Explorer, and all I get in the Device Manager is "This device cannot start. (Code 10)".

 

Remove it from Device Manager, reboot and see if it is properly recognized.

[OzGator]

Thank you, this did resolve the problem. If anyone else has it and has a missing DVD Drive in Vista, I was only able to get my DVD Drive to work in Vista again after performing the registry edits outlined in this MS Knowledge Base article:

 

http://support.microsoft.com/default.aspx/...14060#appliesto

 

I had to delete these registry keys, reboot the PC to get the DVD Drive working, then run the patch noted in the post here for EMC9, then reboot again. I noticed that one of the entries in the registry referred to a driver from an outfit called "GEAR Software" that makes DVD movies; perhaps something installed that driver which started the problem. The patch provided in this post was also essential; the registry key fix alone did not get EMC9 working again.

[grandpabruce]

Thank you, this did resolve the problem. If anyone else has it and has a missing DVD Drive in Vista, I was only able to get my DVD Drive to work in Vista again after performing the registry edits outlined in this MS Knowledge Base article:

 

http://support.microsoft.com/default.aspx/...14060#appliesto

 

I had to delete these registry keys, reboot the PC to get the DVD Drive working, then run the patch noted in the post here for EMC9, then reboot again. I noticed that one of the entries in the registry referred to a driver from an outfit called "GEAR Software" that makes DVD movies; perhaps something installed that driver which started the problem. The patch provided in this post was also essential; the registry key fix alone did not get EMC9 working again.

 

You are welcome.