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Can't uninstall Sonic DLA after fixing DLA compatibility popups


norberr

Question

I had the widespread DLA driver compatibility problem after upgrading my Dell to Vista Ultimate. I followed the instructions on the Roxio support site to run the Drag-to-Disk patch, and the compatibility problems appear to be solved (i.e. no more popups). Great, but I want to uninstall DLA completely. When I attempt to do this through Control Panel, the uninstall dies after the confirm dialog. I was able to uninstall the other Roxio preloaded software, but not DLA. Any suggestions appreciated.

 

Thanks,

Rick

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I had the widespread DLA driver compatibility problem after upgrading my Dell to Vista Ultimate. I followed the instructions on the Roxio support site to run the Drag-to-Disk patch, and the compatibility problems appear to be solved (i.e. no more popups). Great, but I want to uninstall DLA completely. When I attempt to do this through Control Panel, the uninstall dies after the confirm dialog. I was able to uninstall the other Roxio preloaded software, but not DLA. Any suggestions appreciated.

 

Thanks,

Rick

 

 

Did you get your EMC lite disks from Dell?, try a full uninstall and then reboot and then try a custom install and see if you can un-select it or after the install try to remove again.? see if this helps?

 

Sorry just trying a diferent tact on your issue

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