Chanel Posted March 18, 2007 Report Share Posted March 18, 2007 Hi, When I try to start Roxio EMC 7 i get "microsoft Visual C++ runtime library" This application has reuested the runtime to terminate it in an unusual way. Read a few post but still dont know what the problem is. Just checked and am running IE6 The ONLY thing i did was uninstalled Norton and installed AVG and Zonealarm. HELP Link to comment Share on other sites More sharing options...
Guest ml Posted March 20, 2007 Report Share Posted March 20, 2007 ...... and make certain you've defragmented your hard drive. Since you've installed a new firewall and antivirus, I'd suggest that you disconnect from the internet and exit both AVG and Zone Alarm before you start to burn the DVD. The other thing you might try is to burn to an 'image file' instead of the DVD. Then use Disk Copier to burn from the 'image file' to the DVD. Link to comment Share on other sites More sharing options...
grandpabruce Posted March 20, 2007 Report Share Posted March 20, 2007 Hi, When I try to start Roxio EMC 7 i get "microsoft Visual C++ runtime library" This application has reuested the runtime to terminate it in an unusual way. Read a few post but still dont know what the problem is. Just checked and am running IE6 The ONLY thing i did was uninstalled Norton and installed AVG and Zonealarm. HELP Zone Alarm is your problem. Link to comment Share on other sites More sharing options...
zesty Posted April 18, 2007 Report Share Posted April 18, 2007 Zone Alarm is your problem. I'm getting the same error. The only thing I did was upgrade my NIS. I went to the roxio site and it said to check the services in msconfig and turn them on. I don't see Roxio there at all. Is my only option to reinstall? Unfortunately I purchased the download for EMC 7.5 so I can only reinstall to EMC7....don't know if there's much of a difference between them. Any advise before I try to reinstall? Thank you Link to comment Share on other sites More sharing options...
malatekid Posted April 18, 2007 Report Share Posted April 18, 2007 I'm getting the same error. The only thing I did was upgrade my NIS. I went to the roxio site and it said to check the services in msconfig and turn them on. I don't see Roxio there at all. Is my only option to reinstall? Unfortunately I purchased the download for EMC 7.5 so I can only reinstall to EMC7....don't know if there's much of a difference between them. Any advise before I try to reinstall? Thank you As suggested in the posts above, disable AVG and ZoneAlarm and see if that resolves the problem. Link to comment Share on other sites More sharing options...
lynn98109 Posted April 18, 2007 Report Share Posted April 18, 2007 As suggested in the posts above, disable AVG and ZoneAlarm and see if that resolves the problem. Or, in zesty's case, NIS (Norton Internet Security). Lynn Link to comment Share on other sites More sharing options...
zesty Posted April 18, 2007 Report Share Posted April 18, 2007 Or, in zesty's case, NIS (Norton Internet Security). Lynn Thank you everybody. I did a repair and it works!! Link to comment Share on other sites More sharing options...
Juli Posted March 20, 2007 Report Share Posted March 20, 2007 Hi I'm getting the same error message. It doesn't come up when I launch EMC though. I can get into the DVD creator and I can edit projects, but I can't burn. I get the runtime message and am then forced to shutdown before the 7th step of 7 (ie. closing the project) of the burn is completed. I have uninstalled IE7 and WMP11, but still get the runtime error. If you work this out, Chanel, please send in a message. Cheers, Juli Hi, When I try to start Roxio EMC 7 i get "microsoft Visual C++ runtime library" This application has reuested the runtime to terminate it in an unusual way. Read a few post but still dont know what the problem is. Just checked and am running IE6 The ONLY thing i did was uninstalled Norton and installed AVG and Zonealarm. HELP Link to comment Share on other sites More sharing options...
grandpabruce Posted March 20, 2007 Report Share Posted March 20, 2007 Hi I'm getting the same error message. It doesn't come up when I launch EMC though. I can get into the DVD creator and I can edit projects, but I can't burn. I get the runtime message and am then forced to shutdown before the 7th step of 7 (ie. closing the project) of the burn is completed. I have uninstalled IE7 and WMP11, but still get the runtime error. If you work this out, Chanel, please send in a message. Cheers, Juli Try doing a repair on the Roxio software, and see if that helps. Link to comment Share on other sites More sharing options...
gi7omy Posted March 18, 2007 Report Share Posted March 18, 2007 Are you using WMP11? That also causes problems Link to comment Share on other sites More sharing options...
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Chanel
Hi,
When I try to start Roxio EMC 7 i get "microsoft Visual C++ runtime library"
This application has reuested the runtime to terminate it in an unusual way.
Read a few post but still dont know what the problem is.
Just checked and am running IE6
The ONLY thing i did was uninstalled Norton and installed AVG and Zonealarm.
HELP
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