problems burning with Toast 8! update does not help!

[dgraysn]

i've been using toast since it was first available and have never burned as many coasters as i have in the past 6 months. the problems started with the upgrades to Toast 7. i figured it had something to do with apple system upgrades, but it was an inconsitant problem. my Powerbook G4 worked fine most of the time. most of the burning problems seemed to happen on my G4 1Gz Imac. i tried uninstalling Toast 7 and reinstalling, i went back to using toast 6 to solve the problem. When toast 8 was released i bought it immediately thinking the problem would be fixed. i had recently purchased Sony cd-r discs at Radio Shack. it seems the Radio Shack discs were a problem when burning with toast or itunes. Ok - a bad batch of discs, since i never had this problem before i figured QC on manufacturing of blank discs was the problem. i bought TDK cd-r and had better luck, BUT still had some Sense Key errors where the lead out/lead in fails to be written.

 

 

now 8.1 is released. i d/l and installed the update and im still having the same problem. i just tried to burn a data disc of pictures and burned 3 coasters with toast 8!! discs are cheap but i cant keep wasting them like this. i havent attempted any DVd burns after wasting several blank dvds and getting toasters with Toast 8.

i was able to burn the picture to disc fine with a burn folder on the desktop of my Imac.

 

how can roxio continue to blame:

 

bad media

apple drives

apple firmware or lack of firmware updates

 

it seems to me that the recent (past 6 months) of apple system updates and the Toast 7/8 upgrades are the problem. there are too many longtime customers with too many burning problems to point to anything other than a problem between apple system software and Toast software.

 

are Roxio and Apple talking about these problems? will we ever get an effective answer? im ready to ask for a refund at this point. can anyone suggest an alternative program that has the features of toast that actually works consistantly on a Mac?

[GWH]

 

 

So this "discs not burning" issue has cost me a LOT of time and money and lost work while using my efforts to BURN CDS now over about the last two weeks, which is WHAT I BOUGHT TOAST TO DO AND IT DOESN'T DO!!! I have tried every kind of disc except Verbatim, which I cannot find in my town any more for some reason. But someone else said Verbatim didn't help them.

 

 

I updated to 8.01 and had similar experience. Uninstalled 8.01 and then reinstalled 8. Works fine now.

 

I too was told it was my drive, my media and the way I held my mouth as I used Toast.

 

For my machine it was 8.01 - must have been for now all is well.

 

As you may have noted by reading various posts in this forum - the Roxio folks are a bit aloof, any problem is not due to their product but always external "thing". And that may well be true. And then again...

 

George

[lobbot]

I solved this issue with my new intel mac using the must obvious solution of all:

 

I purchased an external burner.

 

Whenever I use Apple's internal superdrive, Toast 8 says "error while writing load out" and the disc fails to burn. Whenver I use my new external burner, everything is ok.

 

However, despite of apple's sloat loading problems mentioned above, Roxio should include a warning regarding issues with slot loading burners. After all, it's roxio the one who claims Toast works with apple, which it's not true.

[burningdiscs11]

I've got this issue too and have the biggest stack of coasters now...when I bought Toast about a month ago it worked great. What I like about it is the disk span feature. (Although I reallly wish it had an option to do it without splitting image files but that's a side issue.) Anyway, I think I started right out with 8.1, I'm pretty sure. But now it will not burn a damned thing on my eMac. Burning through the finder works great. So it is not a hardware problem even tho some of the error messages say it is. (The error messages seem random, they change.)

But through the finder I can't burn large folders of things without manually splitting them, which is time consuming and WHY I BOUGHT TOAST!!!

 

So this "discs not burning" issue has cost me a LOT of time and money and lost work while using my efforts to BURN CDS now over about the last two weeks, which is WHAT I BOUGHT TOAST TO DO AND IT DOESN'T DO!!! I have tried every kind of disc except Verbatim, which I cannot find in my town any more for some reason. But someone else said Verbatim didn't help them.

 

The same exact kind of disc that worked (Sony) when I started with Toast now fails every time. WHAT IS GOING ON??? I've had a lot of problems during the same time with failures of burning on the mac mini, but have gotten it to work with lots of trial and error using only colored Sony discs and setting the burn speed to 8x. That doesn't work on the emac. But it is not the hardware or the media!

[tsantee]

You don't want to hear this but the slot-loading drives in Macs are not very durable. If you go to the CDs & DVDs forum within the forum for your model of Mac at discussions.apple.com you will see a ton of posts about problem drives. This is true for all Apple's forums for the Powerbooks, iBooks, iMacs and Mac Minis that use these slot-loading drives. There are some companies doing a good amount of business replacing those Superdrives.

 

I have a G4 iBook and a G5 iMac, so I purchased a Lacie Firewire drive to burn my discs.

 

Maybe other burning applications could be more successful burning discs on your Mac's drive. I don't know about that. But I do know that Toast works just fine on my Macs, including those less-often times I've burned discs with the internal drives.

[Exile]

I have been using my new iMac Intel duo-core for two years now, with absolutely no problems, including burning discs. I never burned a "toaster" until I purchased TOAST 8. (glad I did not pay full retail!)

I cannot recommend Roxio Toast to Mac users.

 

 

wish i had seen this earlier ... i did pay retail for a pile of useless junk ...

 

all i wanted to be able to do was burn discs using something other than iTunes because

i want to be able to change the order of songs on a cd without having to build a new playlist

each time like iTunes requires (another useless pile of junk program!!!)

[dgraysn]

You don't want to hear this but the slot-loading drives in Macs are not very durable. If you go to the CDs & DVDs forum within the forum for your model of Mac at discussions.apple.com you will see a ton of posts about problem drives. This is true for all Apple's forums for the Powerbooks, iBooks, iMacs and Mac Minis that use these slot-loading drives. There are some companies doing a good amount of business replacing those Superdrives.

 

I have a G4 iBook and a G5 iMac, so I purchased a Lacie Firewire drive to burn my discs.

 

Maybe other burning applications could be more successful burning discs on your Mac's drive. I don't know about that. But I do know that Toast works just fine on my Macs, including those less-often times I've burned discs with the internal drives.

 

my imac is the flat panel with a drawer drive (the powerbook has slot loading drive.) i tried and failed to burn with toast 8 and my Yamaha drive. doesnt toasts problems with mac drives point to a problem with toast? how can roxio sell it to Mac users w/o a disclaimer. im sure most people dont have an external drive. i dont have any problems burning thru the finder or with itunes, so it seems my drives are fine.. something changed in the software - either mac system or toast

[tsantee]

my imac is the flat panel with a drawer drive (the powerbook has slot loading drive.) i tried and failed to burn with toast 8 and my Yamaha drive. doesnt toasts problems with mac drives point to a problem with toast? how can roxio sell it to Mac users w/o a disclaimer. im sure most people dont have an external drive. i dont have any problems burning thru the finder or with itunes, so it seems my drives are fine.. something changed in the software - either mac system or toast

Puzzling, isn't it? Toast always has worked fine for me and others and hasn't worked for you and others.

 

By the way, I said the slot-loading drives weren't very durable; I didn't say that Toast doesn't work with them as I've had no problems with mine. I just avoid using them very often so I don't have to replace them.

 

But I have no explanation for the problems you are experiencing. Clearly Toast manages the disc-burning process differently than Apple's burn tools and possibly other apps.

[dgraysn]

Puzzling, isn't it? Toast always has worked fine for me and others and hasn't worked for you and others.

 

By the way, I said the slot-loading drives weren't very durable; I didn't say that Toast doesn't work with them as I've had no problems with mine. I just avoid using them very often so I don't have to replace them.

 

But I have no explanation for the problems you are experiencing. Clearly Toast manages the disc-burning process differently than Apple's burn tools and possibly other apps.

 

its very puzzling, especially since Toast always worked so well for me. i was a very happy customer until the problems cropped up with the updates to version 7. i recommended Toast to anyone i know who wanted to burn cd/dvd on a mac. unfortunately i cant recommend Toast 8, mostly because of the lack of response from roxio.

[analartist]

I have been using my new iMac Intel duo-core for two years now, with absolutely no problems, including burning discs. I never burned a "toaster" until I purchased TOAST 8. (glad I did not pay full retail!)

I cannot recommend Roxio Toast to Mac users.