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Oops! Tech Error Wipes Out Alaska Info


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"Perhaps you know that sinking feeling when a single keystroke accidentally destroys hours of work. Now imagine wiping out a disk drive containing an account worth $38 billion. It happened to a computer technician reformatting a disk drive at the Alaska Department of Revenue.


While doing routine maintenance work, the technician accidentally deleted applicant information for an oil-funded account - one of Alaska residents' biggest perks - and mistakenly reformatted the backup drive, as well."



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But aren't we cajoled into buying "file shredders, wipers, and software that formats your hard drive sixteen different ways to Christmas and wipes to DOD specifications to prevent recovery of your bank account number, because anybody can read even a formatted drive" ??


What happened to the 'anybody' who can read this stuff, or did the employee accidentally shred the files and then accidentally wipe them to DOD specifications?


Is the Department of Revenue totally computer illiterate, or are we being stiffed into buying unnecessary wiping and shredding stuff?

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Mayber Alaska ADR should look a little closer who they are hiring for computer technicians !! <_< Hard to believe that their system would allow that kind of manipulation with the computer, without some warning.

How does that old saying go "Stupid is as stupid does".



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Looks like Microsoft and IBM went in there and they have retreved the data back now , but there is nothing said on what happened to the IT manager?, but i dont need to guess to hard on his fate


"Former Revenue Commissioner Bill Corbus said no one was ever blamed for the incident."


"Everybody felt very bad about it and we all learned a lesson. There was no witch hunt," Corbus said.


According to department staff, they now have a proven and regularly tested backup and restore procedure.


The department is asking lawmakers to approve a supplemental budget request for $220,700 to cover the excess costs incurred during the six-week recovery effort, including about $128,400 in overtime and $71,800 for computer consultants.



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