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videowave has encountered....


slo_byrne

Question

I have just recently upgraded to EMC9 from EMC7 and I think I'm sorry I did. Although EMC7 was somewhat limited it always worked for me, but I thought it was time to expand, so I did. I've had a number of small problems, but to be fair, some of them have been because a new learning curve. Now, the primary problem is this, I create a video production in "Videowave" with effects, music, transitions and a menu. All is good. I preview my production before I output it to make sure it's ok, which it is [accept it tends to be a little jitterey on playback] I then output it as an video file [mpeg] and click render. All is good, no problem. Once that is complete I bring up "My DVD" to burn it to disc. I select a menu template, click "Add New Movie" click "burn"

and the encoding process begins. [preview is grayed out, smart encoding] It encodes to 98% and is about to start the burn and a dialog box comes up and says ""Videowave has encountered a problem and needs to close, please tell Microsoft about this problem" It does not give me an error number, just an box to click to send the error report, which I do. This problem has occured each and everytime I try to burn a dvd [5 tries, 5 failures] I don't think it's a hardware issue, system is..AMD Athlon 64 3800+ X2

Matrox Millennium P650 PCIe 128 Video card

XP Home [sp2] and all patches

2Gb Corsair Ram

300 Gb. Seagate Hd

 

I've also tried changing media types, Maxell and Verbatim. I just can't find a way around this issue. Can anyone suggest a possible reason why this is happening or a solution to overcome it. I read in the "read me file" that this program has some issues with a Matrox graphics card, model Millennium G550, maybe it doesn't like my card either. Sorry this letter is so long, I just wanted to provide as much info as I could. Any help would be greatly appreciated. Thanks

 

Joe

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When you go to burn - either directly to disc or to encode to an iso file, make sure you are using software render. Using the top menu in MyDVD, go to tools, then options, then put the dot near software. Since you already have the files as mpg2, there should be no problems using the files as opposed to project files with certain transitions. Also the software encode will not be much slower because of the pre-made mpg2 files.

 

 

 

Hello Skins,

Thanks for the advice, but I'm not sure how to follow it. When I finish editing in Videowave and click to output my production I don't see anything refering to "encode as iso image" If you don't mind, could you walk me through the process starting from when I finish editing in Videowave? Thanks

Joe

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Hello Skins,

Thanks for the advice, but I'm not sure how to follow it. When I finish editing in Videowave and click to output my production I don't see anything refering to "encode as iso image" If you don't mind, could you walk me through the process starting from when I finish editing in Videowave? Thanks

Joe

It is in MyDVD and is referred to as Disc Image.

 

Disc Image results in an ISO file.

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Hello Skins,

Thanks for the advice, but I'm not sure how to follow it. When I finish editing in Videowave and click to output my production I don't see anything refering to "encode as iso image" If you don't mind, could you walk me through the process starting from when I finish editing in Videowave? Thanks

Joe

 

You should get this screen when you burn. Uncheck Burn to disc, and put a check in the box to the left of Save disc image file.

 

 

post-81-1174829617.jpg

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Instead of burning directly to a disc try burning to an iso image file. Then Open disc Copier to burn the image file to the disc. that will separate the rendering process from the burning process.

 

You should also make sure you have the latest driver updates for your video card and the latest updates for DirectX9.

When you go to burn - either directly to disc or to encode to an iso file, make sure you are using software render. Using the top menu in MyDVD, go to tools, then options, then put the dot near software. Since you already have the files as mpg2, there should be no problems using the files as opposed to project files with certain transitions. Also the software encode will not be much slower because of the pre-made mpg2 files.

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Instead of burning directly to a disc try burning to asn image file. Then Open disc Copier to burn the image file to the disc. that will separate the rendering process from the burning process.

 

You should also make sure you have the latest driver updates for your video card and the latest updates for DirectX9.

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