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Videowave Issues


Enique

Question

I've searched this topic hoping that I can find some help.

 

I've repaired the installation, and defragmented my hard drive. I'm running IE 6 and WMP 10.

 

Videowave STILL will not load. It hangs as soon as I try to open a new program.

 

Can I do anything else to fix this problem?

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I've searched this topic hoping that I can find some help.

 

I've repaired the installation, and defragmented my hard drive. I'm running IE 6 and WMP 10.

 

Videowave STILL will not load. It hangs as soon as I try to open a new program.

 

Can I do anything else to fix this problem?

 

Let's try the simple things first. Check for spyware with a couple of different programs like Spybot Search and Destroy and Lavasoft's free version of AdAware.

 

Then go to your Windows Control Panel, choose System, then Advanced\ Performance\ Settings \ Data Execution Prevention \ and check the top box to turn on DEP for Windows program only.

 

Have you ever been able to get VideoWave to work? What program and version do you have and what are your computer specifications?

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I've searched this topic hoping that I can find some help.

 

I've repaired the installation, and defragmented my hard drive. I'm running IE 6 and WMP 10.

 

Videowave STILL will not load. It hangs as soon as I try to open a new program.

 

Can I do anything else to fix this problem?

 

This, from the previous forum boards:

 

 

 

VideoWave Launches But is Not Fuctional

 

Symptom:

VideoWave launches but screen is transparent/non-functional and has a black 'roxio' box or logo visible.

 

1. Solution:

This is caused by certain spyware applications being installed that create invalid COM/ActiveX registry entries.

 

1. Download and apply the latest update for Easy Media Creator 7. You can get it, here:

 

http://www.roxio.com/enu/support/software_...es/default.html

 

Follow the instructions on screen to be stepped through the update process.

 

Reboot your computer once complete.

 

2. Download AdAware and clean any spyware found on your system.

 

AdAware is a spyware removal utility which is free for non-commerical use. If you have any questions about this, please refer to the

vendors website at: http://www.lavasoftusa.com/software/adaware/

 

a. Download and install AdAware from: http://download.com.com/3000-2144-10045910...&tag=button

 

b. Once installed, launch AdAware

c. Click on 'Check for updates now'

d. Click on the 'Connect' button

e. When you recieve a message stating 'New reference-file available' please click 'OK' to download and install the update

f. Click 'Finish' once the update has been applied

g. Now that the update has completed, from the main screen click on 'Start'

h. Choose the scan mode of 'Perform smart system-scan' and click 'Next'

i. Please let AdAware fully scan your system for any spyware.

j. Once complete, please allow AdAware to clean all spyware found on your system

k. Once the removal is complete, reboot your computer

l. Try to launch VideoWave

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