Sonic CinePlayer for Roxio

[Marguerite]

I have Sonic Cineplayer which came bundled with Roxio Easy Media Creator 7.5 and when I try to use CinePlayer I get an error message 'Sonic CinePlayer authentication failed. (0)'. I have a Volume Licence and have it installed on 40+ machines. This didn't happen when I first installed Roxio Easy Media Creator and I'm not sure when it started but I know that at least the last 20 installs have this problem. I have tried running the program with Administrative privileges and I still get the error. Any help would be appreciated.

[Larry]

I have Sonic Cineplayer which came bundled with Roxio Easy Media Creator 7.5 and when I try to use CinePlayer I get an error message 'Sonic CinePlayer authentication failed. (0)'. I have a Volume Licence and have it installed on 40+ machines. This didn't happen when I first installed Roxio Easy Media Creator and I'm not sure when it started but I know that at least the last 20 installs have this problem. I have tried running the program with Administrative privileges and I still get the error. Any help would be appreciated.

Do you have IE 7 or WMP 11 on those machines? They cause many issues with v7.5 If so, you need to uninstall them.