Jump to content
  • Who's Online   0 Members, 0 Anonymous, 7 Guests (See full list)

    • There are no registered users currently online
  • 0

Video Wave needs to be reinstalled


urbansamurai505

Question

I read through all of the posts that I could find here on videowave issues with windows vista, but I haven't found a solution that works with my problem.

 

When I run videowave, I get a message that says that it cannot find the configuration file and to reinstall videowave. I can't install videowave again by itself, so I tried uninstalling the whole EMCS9 suite and all other software from sonic that was on my computer. I reinstalled the software again choosing custom settings and chose not to install xingtones or sightspeed. And as soon as the install finished, I uninstalled drag-to-disk and then rebooted.

 

But now I still have the same message popping up and I really need to get this software working. I'm not really very happy that I paid for software that said it was vista compatible when it really isn't. But either way, I still need to get it working so I can finish a video project for school.

 

Any suggestions of things I should try?

Link to comment
Share on other sites

5 answers to this question

Recommended Posts

Installed EMC9 the other day on a Dell that came with Windows Vista preinstalled. I have no problems with any component, including Videowave. The other problem I saw was the playback of a captured video clip from my camcorder was not smooth.

Link to comment
Share on other sites

I read through all of the posts that I could find here on videowave issues with windows vista, but I haven't found a solution that works with my problem.

 

When I run videowave, I get a message that says that it cannot find the configuration file and to reinstall videowave. I can't install videowave again by itself, so I tried uninstalling the whole EMCS9 suite and all other software from sonic that was on my computer. I reinstalled the software again choosing custom settings and chose not to install xingtones or sightspeed. And as soon as the install finished, I uninstalled drag-to-disk and then rebooted.

 

But now I still have the same message popping up and I really need to get this software working. I'm not really very happy that I paid for software that said it was vista compatible when it really isn't. But either way, I still need to get it working so I can finish a video project for school.

 

Any suggestions of things I should try?

 

Was this a clean install of Vista, if not that's the place to start. The upgrade route is a disaster.

Link to comment
Share on other sites

I just purchased a computer with windows vista home premium and in the same shopping trip I also purchased roxio easy media creator 9 suite. Same problem with VideoWave and am lost about what to do. I've also tried uninstalling and reinstalling. so if you find a solution please email <removed to avoid spam>

Link to comment
Share on other sites

Rachel - never post an e-mail address to any public forum. They get trawled by spider bots and it's far more likely you'll end up on a spammer list than get any meaningful replies.

 

However, you could try doing a repair installation - find the add/remove program (or whatever vista calls it - I'm holding back from that until at least half the bugs have gone home) and see if it will let you do a repair installation

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...