video encoding won't complete when using own background

[wolfdragon]

I've tried creating home videos. All goes well until I try to burn it. If I use the menu themes that come with the program, all goes well. But if I change the background picture, the encoding process stalls at 97%. This is the part at which it is encoding the menu. In preview mode, everything works perfectly even with my own backgrounds. But it can't seem to process the menu to dvd. It's getting very frustrating because I am having similar problems with the slideshow. I get everything set up, preview works fine, but it won't do the final processing.

I have an HP computer running XP Multimedia with 2 G of memory. There should be more than enough speed and power for this computer to manage this. I don't think it's the hardware.

The problem seems to be focussed around using my own backgrounds.

[grandpabruce]

I have the same problem except that my encoding goes to 100% and I was thinking fine it is done. I click ok and bam, can't create. Mine took three hours to encode to 100% using 350 or so jpeg's and 15 wav files. I had changed the background also to a jpeg I wanted to use and I tried the whole process using the default ugly background and 3 hours later the same result. I am using a Dell Dimension Desktop, 2350 512 ram 30 gig which is several years old. The requirements for this software are less than what this computer has so why am I having all kinds of problems using this software. Did a drag to disc this morning with the same 350 photos on a cd-r and now my e drive is locked and can't get out the finished disk. Each time I click on eject the message "recorder is busy" comes up. have done several help tickets through support and response is slow. Well, at least I am not the only one. That is some comfort but painful to have a program that so far I have not been able to produce a thing!!!!!!!!!!!!!!!!!!!!!!!!

 

 

Reboot your computer, and use Creator Classic to burn those photos to a CD, if you really want to keep them. Using Drag to Disc, or any other packet writing software, could result in loss of that burned data, eventually.

[wolfdragon]

Since both my responders seem to think it might be hardware, here are the specs:

HP Pavilion Media Center m7640n TV PC

AMD Athlon 64 x2 Dual-Core Processor 5000+

2048 MB PC2-4200 DDR2 SDRAM memory

320 GB 7200 RPM Serial ATA hard drive

Super Multi DVD burner with Light Scribe Technology

NVIDIA Geforce 6150 LE Graphics with TurboCache

10/100Base T-network interface and 56k modem

USB 2.0 and FirewORE PORTS

Personal video recorder (PVR) with high performance hardware encoder featuring instant replay and up to 185 hours of video archiving

 

hope that helps

[jeffreyshaw]

I had the exact same problem that you had. If you use your own photo for the menu background the program hangs at the point it tries to burn the DVD 97%. It is very repeatable on my machine. I have a Sony Vaio desktop with XP Media Edition and have had previous versions of EMC which worked fine and my computer works fine with the preloaded menu photos. I know the experts are convinced that is a hardware issue but I think its a glitch. The menus tend to be animated and the option to use your own photo just places the photo in the background and the preloaded menu music and the menu buttons don't change. I think it tries to buen the animated protions of the menu and does not know what to do with the single custom photo. In previous version you could build your own menu and sub menus. It doesn't seem as if this version allows you to build any custom menu like the previous versions. The only customizing I have been able to do once you are ready to burn a DVD is to change the background photo of the menu which definitely causes this problem. BTW, I have updated my video card driver and I already had directx 9.0c.

 

Sony Vaio VGC-RA826G

Windows XP SP2 Media

P4 3.40GHz

1.0GB RAM

Panasonic DVR-108 DVD-RW

Maxtor 7y250mo 250GB

ATI RADEON X600 video card

[Cabinjj]

Reboot your computer, and use Creator Classic to burn those photos to a CD, if you really want to keep them. Using Drag to Disc, or any other packet writing software, could result in loss of that burned data, eventually.

Saving and backing up photos is no problem, I have had them burned to cd's and they are available. Thanks

[wolfdragon]

THANK YOU ggrussell and Larry for your suggestion of using png format for background pics. I don't use any compression for my Tiffs and jpegs so I'm not sure why they're not working. But I did try the png format and have now managed to burn four discs with my background and my audio so at least I've finally managed to accomplish that much.

I'm still not having any luck with burning anything that I've edited using VideoWave. Whenever I try editing a movie before burning, it won't even encode the movie. Perhaps that IS a hardware issue, I don't know.

Anyone have a suggestion on a video card that is capable of performing all of my multimedia needs? I know the nvidia one is not the best but not sure what to get. I've got an HP m7640n. The specs are in one of my earlier posts.

Would appreciate some advice.

Thanks again for the help, everyone.

[grandpabruce]

Saving and backing up photos is no problem, I have had them burned to cd's and they are available. Thanks

 

 

You are welcome. The burning isn't the problem with packet writing software. Retrieving the files, a year or more down the line, has caused many folks to pull their hair out.

[wolfdragon]

Finally! Someone else who has had the same experience and knows what I'm talking about. What I can't seem to get through to anyone is that I have successfully burned home movies to DVD as long as I stick to the canned menu themes that come with the program without making any alterations. It's only when I try to modify the menu that I run into trouble. So I don't see how it can be a hardware problem. If it was, it should consistently NOT work no matter how you set up the video. But the fact that it works one way and not the other leads me to believe, as well, that it's a software problem. And like you, I have the same results consistently each time I try to burn the DVD.

[gi7omy]

Wolfdragon - your problem IS hardware - the 6500 LE is not man enough for the job of hardware rendering. It has been reported quite a few times and that has been the root cause.

 

Jeffreyshaw - did you try updating your video drivers from the ATI website to the latest ones? I'm using the older X300 with no problem here

[ggrussell]

IF it were a problem in the software, wouldn't you think that MORE people would be having the same problem. I can't reproduce this problem. I use all kinds of JPGs, TIFFs, and PNG files as backgrounds. I even have custom MPEG files created in other editing software that I have used as backgrounds. Not once has the rendering stopped for me.

 

Have you thought about WHAT type of file you are using? There are several versions of JPG which ARE NOT supported like JPE, JP2 and J2K. Stay away from progressive compressed JPEG. What image editor are you using? Load the files into PhotoSuite and save as PNG and see if that helps. PNG is an open source format and is better supported.

[sknis]

I've tried creating home videos. All goes well until I try to burn it. If I use the menu themes that come with the program, all goes well. But if I change the background picture, the encoding process stalls at 97%. This is the part at which it is encoding the menu. In preview mode, everything works perfectly even with my own backgrounds. But it can't seem to process the menu to dvd. It's getting very frustrating because I am having similar problems with the slideshow. I get everything set up, preview works fine, but it won't do the final processing.

I have an HP computer running XP Multimedia with 2 G of memory. There should be more than enough speed and power for this computer to manage this. I don't think it's the hardware.

The problem seems to be focussed around using my own backgrounds.

 

It IS probably the hardware. The hardware mode for encoding that is.

 

First update the drivers for your video device - card or chip and make sure you have the latest DirectX 9c. After that, run the video test in VideoWave or MyDVD. Top menu, tools options -. If it defaults to hardware, try encoding again. If it still hangs---

 

In MyDVD, go to the top menu and select tools, options and put the dot near software. It is now probably near hardware. The encoding will be slightly slower but it should go to completion.

 

If you are having hang-ups using VideoWave, the encoding mode is also probably the issue. If you go to software (same path as in MYDVD), it will cure many problems. The unfortunate thing is that you will not have the ability to use the 3D and some page turn transitions.

 

You didn't post any details on your computer specs; even the model number would have been of help. If you have an on board video chip, there is not much you can do about the other transitions except add a card. If you are using a laptop, well that is not an option.

[duftopia]

I've tried creating home videos. All goes well until I try to burn it. If I use the menu themes that come with the program, all goes well. But if I change the background picture, the encoding process stalls at 97%. This is the part at which it is encoding the menu. In preview mode, everything works perfectly even with my own backgrounds. But it can't seem to process the menu to dvd. It's getting very frustrating because I am having similar problems with the slideshow. I get everything set up, preview works fine, but it won't do the final processing.

I have an HP computer running XP Multimedia with 2 G of memory. There should be more than enough speed and power for this computer to manage this. I don't think it's the hardware.

The problem seems to be focussed around using my own backgrounds.

 

I have similar issuesaside from infrequent freeze-ups when I replace the menu audio with an MP3 file its a throw up whether videowave will fail at 97%.

 

Also running Roxio in the background while running heros 3 in the foreground (to bide the time) will cause the encoding system to fail and start over!, this is with hardware and software encoding options.

 

I have a corei7 920 and 6 gigs ram running 64 bit, the rosio programs is sloppy at best and does not take advantage of multi-tasking - it has to be running nearly solo to work. Changing styles do not apply properly to sub-menus and I have to go in manually make mods, and crashes on background and audio changes.

 

When will roxio (if ever) address these issues?

 

Duf

[wolfdragon]

Oy! I'll look into driver updates for my video card. Could someone also suggest a better card that would work? I was told that the Nvidia GeForce is not the best for multimedia work but it's what came with the computer.

What I wish someone would still explain to me, though, is why the exact same videos will encode and save and burn and play on my dvd player without a hitch as long as I use only the menus that come with the program and do not alter them in any way. But as soon as I change the background, it won't finish encoding. I'm not using any exotic files. Just plain Tifs or jpegs. The program doesn't specify the types and sizes of files that can be used. Maybe my file is too big?

I also tried the same movie with a menu theme provided by the program but changed only the menu audio. It encoded and I thought it would all work, but the dvd it created won't play either on my computer or in my dvd player.

So, again, where my confusion lies is why the thing works as long as you use only roxio menus unaltered in any way? If my hardware is not up to rendering then it shouldn't render this either? Why is it making a distinction?

Sorry, I'm not trying to be argumentative or anything. I'm just trying to wrap my head around why one works and not the either.

Thanks

[grandpabruce]

I have similar issuesaside from infrequent freeze-ups when I replace the menu audio with an MP3 file its a throw up whether videowave will fail at 97%.

 

Also running Roxio in the background while running heros 3 in the foreground (to bide the time) will cause the encoding system to fail and start over!, this is with hardware and software encoding options.

 

I have a corei7 920 and 6 gigs ram running 64 bit, the rosio programs is sloppy at best and does not take advantage of multi-tasking - it has to be running nearly solo to work. Changing styles do not apply properly to sub-menus and I have to go in manually make mods, and crashes on background and audio changes.

 

When will roxio (if ever) address these issues?

 

Duf

 

You dug up a 4 year old thread. The program isn't sloppy, your playing with the computer, while it is encoding, is sloppy.

 

I haven't used EMC 9 in awhile, but I never had a crashing problem, when I used my jpegs as backgrounds for my productions.

 

You must be new to video work. The first rule is to shut down any unnecessary processes running in the background when doing any video editing.

 

Also, leave your computer alone, when the encoding is going on, unless you like the results that you have gotten so far. The encoding makes full use of your CPU, and when you start stealing from it, by running other programs, such as your games, it can cause a hiccup in the encoding.

[Larry]

Oy! I'll look into driver updates for my video card. Could someone also suggest a better card that would work? I was told that the Nvidia GeForce is not the best for multimedia work but it's what came with the computer.

What I wish someone would still explain to me, though, is why the exact same videos will encode and save and burn and play on my dvd player without a hitch as long as I use only the menus that come with the program and do not alter them in any way. But as soon as I change the background, it won't finish encoding. I'm not using any exotic files. Just plain Tifs or jpegs. The program doesn't specify the types and sizes of files that can be used. Maybe my file is too big?

I also tried the same movie with a menu theme provided by the program but changed only the menu audio. It encoded and I thought it would all work, but the dvd it created won't play either on my computer or in my dvd player.

So, again, where my confusion lies is why the thing works as long as you use only roxio menus unaltered in any way? If my hardware is not up to rendering then it shouldn't render this either? Why is it making a distinction?

Sorry, I'm not trying to be argumentative or anything. I'm just trying to wrap my head around why one works and not the either.

Thanks

It could be that those TIF and JPEG files aren't "plain". There are some that can be a problem if they were creatied using certain compressions or formats. Try opening one of them in Photosuite and saving as a PNG file. Then try that PNG file in your project instead.

[sknis]

I have similar issuesaside from infrequent freeze-ups when I replace the menu audio with an MP3 file its a throw up whether videowave will fail at 97%.

 

Also running Roxio in the background while running heros 3 in the foreground (to bide the time) will cause the encoding system to fail and start over!, this is with hardware and software encoding options.

 

I have a corei7 920 and 6 gigs ram running 64 bit, the rosio programs is sloppy at best and does not take advantage of multi-tasking - it has to be running nearly solo to work. Changing styles do not apply properly to sub-menus and I have to go in manually make mods, and crashes on background and audio changes.

 

When will roxio (if ever) address these issues?

 

Duf

 

Is your post an April Fool's joke?

[wolfdragon]

Hi, Thanks for your response. I'll check into the hardware issues but I'm not convinced that it is a hardware issue. As I've said, I've got a brand new high end computer with lots of extra memory and power. Besides if it was a hardware problem then no video should encode. But as I've said, if I use the menus that come with the program without making any alterations, then the video encodes with no problems. The only time I have a problem is if I try to customize the menu by doing things like changing the background picture. Then everything encodes except the menu. So I still think it's either a software glitch or perhaps there are some specific rules as to size and type of background pictures that can be used. I have yet to find info on that in the program's help menu.

[grandpabruce]

Hi, Thanks for your response. I'll check into the hardware issues but I'm not convinced that it is a hardware issue. As I've said, I've got a brand new high end computer with lots of extra memory and power. Besides if it was a hardware problem then no video should encode. But as I've said, if I use the menus that come with the program without making any alterations, then the video encodes with no problems. The only time I have a problem is if I try to customize the menu by doing things like changing the background picture. Then everything encodes except the menu. So I still think it's either a software glitch or perhaps there are some specific rules as to size and type of background pictures that can be used. I have yet to find info on that in the program's help menu.

 

List your computer specs, similar to how I have mine listed in my signature. Your video card/chip could be the bottleneck.

[Cabinjj]

I have the same problem except that my encoding goes to 100% and I was thinking fine it is done. I click ok and bam, can't create. Mine took three hours to encode to 100% using 350 or so jpeg's and 15 wav files. I had changed the background also to a jpeg I wanted to use and I tried the whole process using the default ugly background and 3 hours later the same result. I am using a Dell Dimension Desktop, 2350 512 ram 30 gig which is several years old. The requirements for this software are less than what this computer has so why am I having all kinds of problems using this software. Did a drag to disc this morning with the same 350 photos on a cd-r and now my e drive is locked and can't get out the finished disk. Each time I click on eject the message "recorder is busy" comes up. have done several help tickets through support and response is slow. Well, at least I am not the only one. That is some comfort but painful to have a program that so far I have not been able to produce a thing!!!!!!!!!!!!!!!!!!!!!!!!