Uninstall EMC 7.5/Upgrade to EMC 9

[berry]

Ok let me try and explain what is happening-bare in mind that my computer knowledge is not at the expert level like some of you folks on this site!!

 

I have EMC 7.5 installed on my system at this point-I wanted to plug and burn from digital mini tape to a DVD which I have done in the past successfully but not since November of 2006. When I went to try and P&B I would get a message that indicating No Compatible Device.

 

Since I had purchased EMC 9 but had not installed the program I decide to give it a try-Downloaded but was given a message that indicated a bad install-tried to uninstall 7.5 but am unable to do so successfully. While trying to uninstall and have even tried the Repair I get a message that reads: error while deleting

 

When I tried to P&B with EMC 9 I received a message that indicated:

 

Warning-The following codec(s) must be activated before using the application: MPeg-2 Click OK to Activate or cancel to Abort

 

Well when going to activate it does not work so I have to cancel to abort!!

 

I am running Windows XP Home Edition on a Dell 8400-I use Mozilla 99.0% of the time and run IE6.0 when I have to!!

 

Any suggestions or help on this matter would be greatly appreciated-

 

Thanks in advance!!!

[james_hardin]

Try the pinned post at the top.

[berry]

Try the pinned post at the top.

I'm sorry what do you mean by pinned post??

[berry]

Try the pinned post at the top.

Ok just figured out what you where referring to-I will have to try this manual activation later. Does this also apply when you have the actual hard copy??