CD spin doctor 3.1t crashes, freezes and everything

[otna]

Hi everyone,

 

I'm puzzled : some months ago I bought the Titanium Toast partly because of this CDSD soft.

Well...

 

1) why not have in the forum a subsection especially for it?... As I can see we are more than many to have trouble with it...

 

2) why not say once for all it is NOT stable at all with TIGER and probably especially on Mac INTEL : mine crashes each time I try to go to the "command" menu ; command menu which sometimes appears as many as 2 or 3 or 4 times aside!!! [And it is not a matter of output settings (mine are all set to stereo 16 bit)]

 

3) why not say clearly that the ONLY accepted audio format is AIFF ; not even SOUND DESIGN stereo files, unbelievable!!! Which makes it impossible to, for instance, have a nice file in PEAK, with very accurate regions and all, and get them back in CD Spin D. Crazy!

 

Pity because basically, the soft has good result on sound treatments.

I don't know how I can use that soft properly before Roxio decides to fix all those incredible lacks and instabilities which are a shame for a Company that is not as far as I know proposing a Beta program!...

[otna]

no reaction?

[tsantee]

no reaction?

What kind of reaction would you like? You are upset with Roxio because you are frustrated with Spin Doctor. This is a peer forum. Although Roxio staff read the posts they only respond to a few. I've never seen them respond to a post that asks them to defend or justify themselves.

 

There is one issue you posted that peers may be able to help you troubleshoot: the crashing relating to the Command menu. I don't see a Command menu in Spin Doctor, yet it appears on your Mac three or four times. Something is very wrong there and I can only suggest trashing and reinstalling Spin Doctor and its plist file.

[Alan Law]

I too am encountering very frequent crashes of all V3.X versions of CD Spin Doctor when editing digital AIFF files. This has been experienced with both OS X 10.3.X and OS X 10.4.X versions. My iMac G5 exceeds all system requirements for this application - 2GB RAM and >250 GBs of available hard drive space. Frequency of crashes can vary from just a few over an hour of file editing to nearly every time the play/pause icon is clicked. Crashes nearly always occur when attempting to start play from the start of an audio file (most created with CD Spin Doctor); typically, sound output sputters, then application crashes. Moving the pointer line a few minutes into the file often avoids this issue. Found that varying the magnification slider to a lesser magnification before issuing any commands seems to reduce the crash frequency; however, it is very time consuming to move to the maximum magnification to get the best resolution to define file start and end points, and then move to a lesser magnification before issuing commands. File size does not seem to impact crash frequency. I work with files from just a few minutes to over 4 hours in length. Bringing up additional applications such as Safari along with CD Spin Doctor seem to increase the frequency of application crashes. In defense of CD Spin Doctor, I have had virtually no issues with the record features.

 

A google search of the internet reveals a significant number of crash complaints over a long period of time and versions. Roxio seems to be difficult and expensive with which to work on software issues. Perhaps a class action lawsuit is a better course of action since the application is bundled with the more expensive Toast application. My option is to switch to Amadeus and Audacity for my audio work.

[tsantee]

Spin Doctor 3 does crash at times although it seems to be much worse for you than it was for me. For awhile there were posts here from the Spin Doctor developer seeking more info about this (Roxio isn't the developer unless Deep Sea Software is a division of Roxio/Sonic).

 

The first OS X version of Spin Doctor was unusable. I had to choose Save after placing each track marker because it was going to crash any moment. I decided that version could only be used reliably when booted into OS 9. I've had Spin Doctor 3 crash but not often. The exception was when there were incompatibilities with VST plugins in one of the Library>Audio>Plugins folders. Spin Doctor wouldn't work at all when Sound Soap's plugin was installed. But that was fixed with a Spin Doctor update.

 

I suggest checking to see if you have any VST plugins. If you do, move them elsewhere when using Spin Doctor to see if that makes any difference. Do you have any special audio hardware? That might also have drivers or plugins that cause Spin Doctor trouble. They shouldn't, of course. Have you tried locating the scratch file to a different drive? I don't know why that would matter but it seems you've tried nearly everything else.

 

I haven't used Spin Doctor much since updating to Toast 8 with Spin Doctor 4.0.1. It hasn't crashed on either my G4 or G5 Mac but my use hasn't been as extensive as with the prior versions.

[eddy438]

Spin Doctor 3 does crash at times although it seems to be much worse for you than it was for me. For awhile there were posts here from the Spin Doctor developer seeking more info about this (Roxio isn't the developer unless Deep Sea Software is a division of Roxio/Sonic).

 

The first OS X version of Spin Doctor was unusable. I had to choose Save after placing each track marker because it was going to crash any moment. I decided that version could only be used reliably when booted into OS 9. I've had Spin Doctor 3 crash but not often. The exception was when there were incompatibilities with VST plugins in one of the Library>Audio>Plugins folders. Spin Doctor wouldn't work at all when Sound Soap's plugin was installed. But that was fixed with a Spin Doctor update.

 

I suggest checking to see if you have any VST plugins. If you do, move them elsewhere when using Spin Doctor to see if that makes any difference. Do you have any special audio hardware? That might also have drivers or plugins that cause Spin Doctor trouble. They shouldn't, of course. Have you tried locating the scratch file to a different drive? I don't know why that would matter but it seems you've tried nearly everything else.

 

I haven't used Spin Doctor much since updating to Toast 8 with Spin Doctor 4.0.1. It hasn't crashed on either my G4 or G5 Mac but my use hasn't been as extensive as with the prior versions.

 

I've had a very serious problem last several days which I ascribe to Spin Doctor in Toast 7. In attempting to play some files in SD, there was, after a while, another crash and I largely lost my sound capabilities on the disk I was using. First thing I noticed was that Toast wouldn't play the files through my stereo system. I've been able, by reinstalling software, to restore some of these capabilities but not all by any means. Quicktime files are largely all right as are DVDs but many online videos are mute and Windows Media files have no sound.

 

I can do everything from the other disk I have but I don't understand what happened and how to fix it save by reinstalling all the software. I think this version of Spin Doctor is too dangerous to use at this point.

 

Oh yes, another thing was that the date was wrong and I discovered the computer was set to Perth, Australia instead of New York City. This is a first!!!