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EMC9 won't install


Spincoach

Question

I just bought this system last week.

 

Operating System Windows Vista Ultimate (build 6000)

System Model Gateway GT5422E

 

2.60 gigahertz AMD Athlon 64 X2 Dual Core (2 installed)

256 kilobyte primary memory cache

1024 kilobyte secondary memory cache Board: ELITEGROUP MCP61P 1.0

 

Bus Clock: 201 megahertz

BIOS: Phoenix Technologies, LTD 6.00 PG 01/03/2007

Drives Memory Modules c,d

820.12 Gigabytes Usable Hard Drive Capacity

665.34 Gigabytes Hard Drive Free Space

 

I just bought EMC9 and Vista thinks RoxioEMCSuitev9.0_efisd_R03.exe is a corrupt file. I have downloaded this a number of times and NONE of them work.

 

I can open the other .exe file I had to download, but not this one.

 

Why is this happening?

 

Bill

 

P.S. Just assume that I can download and this is a real issue.

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3 answers to this question

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Try a downloader tool like DAP?, it downloads it in segments and then checks at the end to make sure its CRC correct?

 

search for DAP in google and you will find it

 

I downloaded DAP (and all the crap it came with) and Roxio said I was only allowed 5 downloads of the file. I am so pissed right now, I just might dispute the charge with my credit card company. Why does EVERYTHING else work and this thing doesn't?

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Hi Spincoach,

 

I also had trouble downloading EMC9 Deluxe (EMC8 as well some years back). I tried, as Highlander suggested, using a download Accelerator (I chose IDA). However, Roxio has several limits set on their downloads, one of which is the number of downloads per file. A download accelerator eats up these download attempts fast. I found that using a DA, but setting the maximum segments to 1, will help with getting a valid download file, without eating up download attempts. If you send an email to Roxio support explaining that you've had trouble downloading the install file and that you've reached the download limit, they'll reset the limit.

 

However, there's another limit that Roxio places on downloads, and that is the number of different IPs used to download your file. If you're like most of us, you've got a dynamically assigned IP from your ISP. If you attempt downloads over several days, including a few reboots, and/or disconnects/reconnects to your ISP, you can hit the IP address limit of 16 quickly. This, Roxio says, they can't reset. This means you must cancel your order, request a refund, then purchase the product for download again :angry: .

 

I understand that Roxio is trying to protect their interests, but imposing these types of limits on files of this size can obviously cause problems :( .

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