MyDVD wont do ne thing...

[jp351]

ok, sorry guys, but i completely gave up looking for the right section to post this in, so i jus decided to do it here.

 

in any case, i have an issue. i just got sonic mydvd, but whenever i try to add a movie file, all of which i have are in .avi format, but when i try to add one, i get an error stating that it cant create/add a thumbnail and theres something about a missing decoder. i cant progress any further than the create/modify a DVD-video project.

 

if someone could just tell me where to get the updates and how to find them/the decoder i seem to be missing, i would much appreciate it.

 

thanks, hope to talk to you soon.

-Eddie.

[Kevin J]

This is the right forum.

 

What version of MyDVD?

 

Since you say you're using AVI files, I'm assuming you're using some encoded scheme such as Xvid or Divx.

 

MyDVD 6 was the first version to support Divx files and only supported the most standard of Divx encodes done by the official encoders, not custom or unique encoders. If you have MyDVD 6, uninstall all other codec packs and divx decoders and download the official divx decoder from www.divx.com.

 

If you have MyDVD 5 or below you're going to need to convert those files to a more standard file such as MPEG2 or DV-AVI

[jp351]

im not sure wut version it is, im using a different computer right now, so i cant look it up. however, im ENTIRELY sure its 6.0 or later. i had it installed on my computer at one point n it worked fine, zero problems. i had to reinstall windows for some completely retarted reason. when i started up my laptop one day, i got a black screen with white lettering that read something about a missing file in system/ something n wouldnt procede to boot windows because of it. in any case, since the re-install, i cant do anything with MyDVD.

 

by the way, i am using both Xvid and Divx codecs. i have almost nothing on my computer. needless to say, its nearly an empty hard drive, aside from like 2 games, my messengers, and a couple little things, like Firefox as opposed to Internet explorer.

 

i have the codecs from divx directly. something i had installed since the re-install of windows opted me to install the divx codecs, which i in turn was directed to the divx site.

[Kevin J]

Did you use these exact files before successfully? I'm inclined to blame the files because divx files, or any highly compressed video for that matter, is meant to be as small and good looking as possible. For encoders to achieve optimum results they'll add different custom settings that will make the file look great on the computer if you've got the decoders to decode it but MyDVD is looking for standard Divx files.

 

Unless you've used these same files previously and it worked I'm not sure if you'll be able to use them without reencoding them first.

[jp351]

i used one of the files once before. i have an alienware area 51-m. i believe i may have been sold one of the few defective machines for a few reasons, one including system instability. part of that is due to an conflict between the ati gfx card and the mother board. although im not entirely sure why that is. any way, i have used one of the files once before, however due to the systems instability i never had a chance to finish the burn because of a total system shut down. i lost a disc as well, but i have a stack of roughly 20 left, so im not too worried about that.

 

i can try to uninstall all of the encoders/decoders i have on the system at the moment and reinstall them if theres a chance it would help. i have no problem with that. honestly, i want a replacement computer, but im not sure if they will. however i do believe they should considering the fact ive had problems with it litterally since the third or fourth day ive had it out of the box.

 

but aside from that, theres no difference in any settings or any thing. its the same version of MyDVD, i have the most up-to-date drivers/software for my ati card, though im not sure if that makes a difference or not. i also have the latest encoders and what have you from xvid, but like i said, i can try to uninstall and reinstall them all if theres a chance of fixing this bug or glitch or issue or whatever the problem is.

 

by the way, it may be irrelevant, but the files im attempting to burn to dvd are all .avi files, yes, but all are in the 350+ mb range of file size. ive never really had a problem with the transcoding or burning for that matter, the only problem i did have was the system itself with its instability... which shouldnt be a problem in the first place considering i spent almost three grand on the system.

 

...im beginning to think it was a poor investment, but then again, when its stable enough to operate properly, i use the system for work-related software and processes. but since the reinstall of windows, i havent had a chance to find the orrigin of the problem to even attempt at installing/running any work related programs.

[LazyD]

I have the same problem. I try to add an AVI file to a project and I get the same error message that say

 

"Could not create a thumbnail. Make sure you have the appropriate decoder installed. -47010"

 

My version is 6.1.1

I have downloaded the free version of Divx from the www.divx.com website.

Do I need the pay version?

 

If I could find the decoder I would install it.

Any help?

[jp351]

LazyD, i jus uninstalled and reinstalled both Divx AND Xvid encoders and decoders both from the xvid/divx site, whichever the "official" may be. in any case, even though i have jus done that process, i have yet to proceed past the issue we seem to be having. i have the most up to date software of both, yet the issue still persists. i have yet to figure out the problem, and im unsure where to start. however, i do have nero installed on my system, and even though i prefer sonic's MyDVD, nero didnt have the ongoing problem we're having with MyDVD, and on top of that, nero was having the same issue. that problem within nero no longer exists, so im not entirely sure on this one, so dont quote me, but i am beginning to believe that there may be a third party software/driver/update or what have you that u may need to install for the divx/xvid encoders/decoders to be fully compatible with MyDVD.

 

Kevin J, is that a possibility, or do you believe that there may just be some minute detail we are missing?

[gmatt]

k i think i know what u guys mean. I have mydvd 9 and if i try to add my movies the thumbnail of them just has the little censor sign or whatever and won't let me add them at all i'm so dam confused argh i just wanna burn wrestlemania help

[jp351]

lol, well, you do need help.. however its not the same problem im having.

 

when i go to create new dvd-video project, i click on add files, and it begins adding and creating movie... then i get an error that says, unable to create a thumbnail, please make sure you have the appropriate decoder installed. -47010

[spiska]

lol, well, you do need help.. however its not the same problem im having.

 

when i go to create new dvd-video project, i click on add files, and it begins adding and creating movie... then i get an error that says, unable to create a thumbnail, please make sure you have the appropriate decoder installed. -47010

 

I get this same error I could use some help too. One day it worked and the next day it didn't with no change to my computer between working and not working.

 

Please help.

[Guest Preet at Roxio]

I get this same error I could use some help too. One day it worked and the next day it didn't with no change to my computer between working and not working.

 

Please help.

 

Have you tried the instructions on the knowledge base regarding this error message? Here are the links to the articles see if they help you.

 

http://kb.roxio.com/content/kb/MyDVD/000014MD?set-locale=en

 

http://kb.roxio.com/content/kb/MyDVD/000029MD?set-locale=en

[tbrewst]

k i think i know what u guys mean. I have mydvd 9 and if i try to add my movies the thumbnail of them just has the little censor sign or whatever and won't let me add them at all i'm so dam confused argh i just wanna burn wrestlemania help

 

Your problem is definately different.From the sounds of it you are trying to use a file that doesn't have codecs for using it on your machine.First guess is that they are actually DiVx files and you don't have the proper codecs to use them.You need to see what type of files they actually are and then download the proper codecs so you can use them.That's typically what the red circle with the line through it means.

[Guest ivanatrox]

most likely codec conflicts... if you have any codec pack installed, remove them all first then reinstall xvid or divx codec...

[gosbn]

ok, sorry guys, but i completely gave up looking for the right section to post this in, so i jus decided to do it here.

 

in any case, i have an issue. i just got sonic mydvd, but whenever i try to add a movie file, all of which i have are in .avi format, but when i try to add one, i get an error stating that it cant create/add a thumbnail and theres something about a missing decoder. i cant progress any further than the create/modify a DVD-video project.

 

if someone could just tell me where to get the updates and how to find them/the decoder i seem to be missing, i would much appreciate it.

 

thanks, hope to talk to you soon.

-Eddie.

 

 

I had the same problem. I fixed it by going into the Divx application "Decoder configuration utility" and unchecked "Use active hardware overlay". It's been working every since.

 

Good Luck

[raginasian]

I had the same problem. I fixed it by going into the Divx application "Decoder configuration utility" and unchecked "Use active hardware overlay". It's been working every since.

 

Good Luck

 

God bless you gosbn. I registered an account on here just to say THANK YOU!!! This is all it took for me too. Thanks again!