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People At Bestbuy Lied To Me


brockisit1

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Hello Everyone

 

 

The people at bestbuy lied to me about Roxio easy media creator 8: they told me that I could use roxio easy creator to convert files and turn them in AVI, Or Mpeg, well the program is just what it is, and now I need to figure out what to do with it, makes me feel like people dont care about giving me right: information, but to take my money. I also paid for another program at Frys electronics "The Paint shop" which I got to do Avery labels, and when I installed it , found out it only does multi labels, not single labels. Which I am out another $30.00, I think they need to let people test out software before we buy it, but then there would be too many computer for testing.........how does someone know they are getting the right program for their business needs.

 

Brock C Rice

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Actually our software does convert most video files, what type of file are you trying to convert?

 

Typically it's as simple as:

1) Launch VideoWave

2) Drag a video file from explorer in to the VideoWave storyboard at the bottom (the box labelled "1")

3) Click on the film reel icon and choose your export settings... (avi, divx, divx-hd, mpeg, mpeg 2, etc)

 

In reading his other post, it appears that he wants to convert the files to MPEG or AVI to put on his video Ipod. EMC 8 should work just fine for that, I assume.

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Hello Everyone

The people at bestbuy lied to me about Roxio easy media creator 8: they told me that I could use roxio easy creator to convert files and turn them in AVI, Or Mpeg, well the program is just what it is, and now I need to figure out what to do with it, makes me feel like people dont care about giving me right: information, but to take my money. I also paid for another program at Frys electronics "The Paint shop" which I got to do Avery labels, and when I installed it , found out it only does multi labels, not single labels. Which I am out another $30.00, I think they need to let people test out software before we buy it, but then there would be too many computer for testing.........how does someone know they are getting the right program for their business needs.

 

Brock C Rice

 

Hey Brockisit1, not to be mean but most sales people are sales people and they normaly get a small bref on the items in there shop or store, and in most cases they are on commision so to them , "a Sale Is a Sale"

at what ever the cost....

At the end of the day they know that the chance of you comming back if you are not happy is 1 out off 100

Im always that 1 (not happy then send it back)

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whats videowave i have mydvd essentials8 and i remember it saying videowave was installed but what is it?

 

VideoWave is the video edition portion of the app. You can actually access the VideoWave functionality in MyDVD 8 directly when you right click on a movie title and choose 'edit movie'

 

BTW- Best Buy employees do not work on comission, however they do tend to shift people around in their stores, so you may have been getting software advice from someone who regularly sells stoves and microwaves.

 

I was in my local BestBuy looking for a replacement water filter for my fridge and since the store was understaffed one of their home theater people found it for me...

 

They also try to double team you for service plans... I knew when I said I didn't want one on my xbox 360 that the second person would walk over and tell me how they bought one for themselves. Then I asked how they bought an xbox 360 before the launch date since I was purchasing at midnight of the launch. :)

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In reading his other post, it appears that he wants to convert the files to MPEG or AVI to put on his video Ipod. EMC 8 should work just fine for that, I assume.

 

No it will not, we don't yet have a software offering for PC that generates files for the fifth gen iPod but who knows what could happen?

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BTW- Best Buy employees do not work on comission, however they do tend to shift people around in their stores, so you may have been getting software advice from someone who regularly sells stoves and microwaves.

 

I was in my local BestBuy looking for a replacement water filter for my fridge and since the store was understaffed one of their home theater people found it for me...

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Most sales people rely soly on the information that is provided on the boxes by the manufactor(s) of the products they sell. Unless you get someone who has the product themself, they only know the basic information about the product or product they sell.

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Hello Everyone

The people at bestbuy lied to me about Roxio easy media creator 8: they told me that I could use roxio easy creator to convert files and turn them in AVI, Or Mpeg, well the program is just what it is, and now I need to figure out what to do with it, makes me feel like people dont care about giving me right: information, but to take my money. I also paid for another program at Frys electronics "The Paint shop" which I got to do Avery labels, and when I installed it , found out it only does multi labels, not single labels. Which I am out another $30.00, I think they need to let people test out software before we buy it, but then there would be too many computer for testing.........how does someone know they are getting the right program for their business needs.

 

Brock C Rice

I won't discuss BestBuy and what they told you but please tell us what exactly you want/need to do and we'll try and give you as much help as possible. Yes it can convert files but how to do it best is what you want to do. Do you want to make a dvd, slideshow?????

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Hello Everyone

The people at bestbuy lied to me about Roxio easy media creator 8: they told me that I could use roxio easy creator to convert files and turn them in AVI, Or Mpeg, well the program is just what it is, and now I need to figure out what to do with it, makes me feel like people dont care about giving me right: information, but to take my money. I also paid for another program at Frys electronics "The Paint shop" which I got to do Avery labels, and when I installed it , found out it only does multi labels, not single labels. Which I am out another $30.00, I think they need to let people test out software before we buy it, but then there would be too many computer for testing.........how does someone know they are getting the right program for their business needs.

 

Brock C Rice

 

Actually our software does convert most video files, what type of file are you trying to convert?

 

Typically it's as simple as:

1) Launch VideoWave

2) Drag a video file from explorer in to the VideoWave storyboard at the bottom (the box labelled "1")

3) Click on the film reel icon and choose your export settings... (avi, divx, divx-hd, mpeg, mpeg 2, etc)

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