Conflict running media watch folders service and zone alarm

[bdlang]

Roxio version: Suite 9 (Roxio Creator 9 Home Version: 9.0.088)

Zone Alarm: ZoneAlarm Security Suite version:6.5.737.000

OS: Windows XP Pro SP2

Memory: 1GB

Free Drive space: 113GB

 

The system works fine until roxio's media manger (MM) begins to load. It does not matter if Roxio's "watch folders" (WFS) service is running or not. Six plus minutes could go by until the MM's screen displays. When Zone Alarm (ZA) is NOT running the MM loads in an acceptable time frame.

 

The MM program is set to "super trusted" in ZA, but that makes no difference.

 

Also - there seems to be intermittent system problems (hangs, sluggishness) when the WFS is running.

 

The system seems to run better now that WFS is set to "not" run at start up - but that defeats the purpose of that service doesn't it...!...?

 

ZA works fine with ALL other programs, so don't simply point to ZA as the culprit.

 

Thank you.

[grandpabruce]

Ignoring the issue by disabling this program or that program (ZA in my case) is NOT a solution. What underling factors are contributing to this problem? What is MM doing to cause the slowdown that other programs are not? Is the MM using some unorthodox method of file access?

 

I don't have a clue why ZA would cause a problem, but according to you, it does. I don't know what else to tell you that would help. Maybe someone else, who drops in, will have an idea.

[seven]

I don't have a clue why ZA would cause a problem, but according to you, it does. I don't know what else to tell you that would help. Maybe someone else, who drops in, will have an idea.

I too have this same problem with ZA it all started when i updated to the new zone alarm and told it to learn my system

[grandpabruce]

Roxio version: Suite 9 (Roxio Creator 9 Home Version: 9.0.088)

Zone Alarm: ZoneAlarm Security Suite version:6.5.737.000

OS: Windows XP Pro SP2

Memory: 1GB

Free Drive space: 113GB

 

The system works fine until roxio's media manger (MM) begins to load. It does not matter if Roxio's "watch folders" (WFS) service is running or not. Six plus minutes could go by until the MM's screen displays. When Zone Alarm (ZA) is NOT running the MM loads in an acceptable time frame.

 

The MM program is set to "super trusted" in ZA, but that makes no difference.

 

Also - there seems to be intermittent system problems (hangs, sluggishness) when the WFS is running.

 

The system seems to run better now that WFS is set to "not" run at start up - but that defeats the purpose of that service doesn't it...!...?

 

ZA works fine with ALL other programs, so don't simply point to ZA as the culprit.

 

Thank you.

 

Read what you wrote. See the bold text, above. Turn it off when you are using EMC 9.

[FLHaus]

Roxio version: Suite 9 (Roxio Creator 9 Home Version: 9.0.088)

Zone Alarm: ZoneAlarm Security Suite version:6.5.737.000

OS: Windows XP Pro SP2

Memory: 1GB

Free Drive space: 113GB

 

The system works fine until roxio's media manger (MM) begins to load. It does not matter if Roxio's "watch folders" (WFS) service is running or not. Six plus minutes could go by until the MM's screen displays. When Zone Alarm (ZA) is NOT running the MM loads in an acceptable time frame.

 

The MM program is set to "super trusted" in ZA, but that makes no difference.

 

Also - there seems to be intermittent system problems (hangs, sluggishness) when the WFS is running.

 

The system seems to run better now that WFS is set to "not" run at start up - but that defeats the purpose of that service doesn't it...!...?

 

ZA works fine with ALL other programs, so don't simply point to ZA as the culprit.

 

Thank you.

 

I use Zone Alarm Pro and I do not turn it off to use it, but I do disable Virus & Spyware when rendering. My recommendation is to disable watch folders. The program is a hugh resource hog, and frankly I can't see the resource cost justifying the functionaility it provides. I disabled it because I had many issues regarding reources and program hangs. Same goes for Drag to disc. These programs are just not worth it.

[bdlang]

...My recommendation is to disable watch folders. ...a hugh resource hog ...These programs are just not worth it.

 

Thank you. Yes - I'm in complete agreement with you and that's exactly what I have done. Take care!

[bdlang]

Read what you wrote. See the bold text, above. Turn it off when you are using EMC 9.

 

Ignoring the issue by disabling this program or that program (ZA in my case) is NOT a solution. What underling factors are contributing to this problem? What is MM doing to cause the slowdown that other programs are not? Is the MM using some unorthodox method of file access?