Roxio Creator BDAV Plugin

[Old Manatee]

I have a new Dell runing Vista Home Premium. Since I've had it I've been able to write to a DVD using the MS Windows Media Center, but the Roxio always crashes.

 

I uninstalled the OEM from the hard drive and reinstalled using the CD that came with the computer to see if that would help.

 

Roxio DVD maker will not reinstall. No error message, it't just not there. The setup seems to crash at the end too.

 

The only error message I get is "Not supported on current operating system: Roxio Creator BDAV Plugin"

 

I've ordered the full version of Roxio, but won't open the box until I can get this one to run. If I can't get the OEM to run, I'll return the software and get my money back.

 

Old Manatee

[Dell dvd 9]

Somone was reporting to have some success with uninstalling and cleaning the computer with all Roxio registry. Any suggestion how to do that, registry cleaner?

[tbrewst]

A word of CAUTION.Make a backup of the registry before you start just in case something goes awry.The first thing to do after uninstalling is to use a registry cleaner.Even those sometimes leave traces though.The only way to rid the registry of every entry is to do it manually.

Go to Start,Run and type regedit.When it comes up go to Edit,Find and type Roxio and hit ok.The first instance in the registry will be found.Hit delete and then confirm deletion.Next hit F3 to go to the next entry.Keep repeating the process until you get "no entries found".You might want to go back and repeat the process just to make sure you got everything.

.

[tbrewst]

Instead of trying to get the OEM to run you might try downloading the Trial version and seeing if that works. If it does you can be assured that your boxed disc will also.

[cdanteek]

I would suggest doing some house cleaning on the pc for the Roxio OEM version. Try the clean uninstall reinstall posted around here.

 

cd

[Dell dvd 9]

I did uninstall all roxio, and cleaned my computer from all roxio I could find and nothing works.

I spend couple days with Dell tech support.They sent me new disc with software and it works but on my old computer with windows XP, but not on my new Dell with Vista.

there is problem with instalation, it just for whatever reason dose not allow to install My DVD 9.

It is comon problem with new Dell and Vista windows.It cames preinstalled and works for a while and stops.

I am done with it and I am going to buy NERO. At least I could install the demo version and it was working.

I have 2 discs with roxio and I cannot install the software for last 2 months.

[Nerus]

That message shows when the system does not have a blu-ray drive.

But the installation should bypass installing that particular componenet and let you install the rest of the Roxio Creator.

 

Other than that, it's a hit and miss whether installation will continue or not.

[John at Roxio]

They lost customers when all the big manufactures started using HIDDEN PARTIONS.

Back then, ROXIO was written in DOS (yes DOS) and could not find a hidden partion!

The effect was taking down the entire O/S (luckily, last known good configuration

still worked) Could be wrong, but I think the fix was upgrading to Roxio 7.

 

I felt like I just had to reply to this one.

I have supported CD burning software since the days of DOS. Nothing roxio has ever produced had anything whatsoever to do with DOS. The fact that you even brought it up somewhat lessens your credibility.

 

Other than that, it's a hit and miss whether installation will continue or not.

 

Which is kind of funny since it is Microsoft's installer utility.

[Nerus]

I felt like I just had to reply to this one.

I have supported CD burning software since the days of DOS. Nothing roxio has ever produced had anything whatsoever to do with DOS. The fact that you even brought it up somewhat lessens your credibility.

Which is kind of funny since it is Microsoft's installer utility.

 

Any word on patch?

[John at Roxio]

Unfortunately no word lately, I just sent an email to my team asking for an update. I will let you folks know as soon as I know.

[computervirusremoval]

I agree.

 

My client has NERO BURNING and NERO START SMART.

 

I was able to help him burn a slide show with music onto a DVD that plays on a DVD PLAYER.

 

Roxio could lose a lot of fans if they don't start cleaning up their act and blaming everyone else!

 

They lost customers when all the big manufactures started using HIDDEN PARTIONS.

Back then, ROXIO was written in DOS (yes DOS) and could not find a hidden partion!

The effect was taking down the entire O/S (luckily, last known good configuration

still worked) Could be wrong, but I think the fix was upgrading to Roxio 7.

 

If this is the path ROXIO is going, maybe we should check back with them

when VISTA Service Pack 2 comes out (just kidding?).

[gi7omy]

Excuse me - "Roxio" was written in Disk Operating System???????

[Dell dvd 9]

I have the same problem.

Any luck soloving the issue?

[gi7omy]

The general assumption here is that if the OP hasn't replied a month later - it worked.

 

Sometimes we do get peiople coming back to say that, but mostly they never bother

[computervirusremoval]

Just got off the phone with DELL.

Second attempt to use ROXIO MYDVD.

 

First attempt (uninstall, reinstall) left messages on boot uproxVideo9.exe error

(ps: vista business)

Second attempt (uninstall, reinstall) Now, MYDVD does not appear at all.

 

The install said "bdav plugin" (probably finished with "not compatiable" but I was too pissed off by then).

 

====

Aside: Purpose is to learn how to burn a copy of a slide show that my friend put on a cd.

(pictures, music = video_ts *.bup, *.ifo, *.vob - ?)

 

The second thing I am trying to learn is how to take an audio only cd and copy it.

 

TO PLAY ON A REGULAR DVD PLAYER.

Not doing anything illegal. But very disappointed with Roxio.

[grandpabruce]

(Snip)

 

Just got off the phone with DELL.

Not doing anything illegal. But very disappointed with Roxio.

 

Or perhaps Microsoft or Dell?