WHY DID THE UNINSTALL NOT WORK PROPERLY?

[ken jackson]

Honestly, Roxio and Sonic should be ashamed of themselves. Did they never test their software? Apparently not because I can't even uninstall this horrible piece of software cleanly.

 

I tried installing on Vista and then XP. After I uninstalled to get rid of this terrible software package, now it's not cleanly uninstalled. Whenever I open up Picasa, it gives me this ridiculous warning about Sonic Cineplayer not correctly installed, and it reinstalls itself several times over and over again. Every time I try to play a video, the same thing happens.

 

The Macrovision software Program Manager (btw, it installs an icon TWICE in the Start menu... Great work, guys.) doesn't uninstall correctly either.

 

Does anyone have any instructions on how to cleanly uninstall this software package?

[grandpabruce]

Honestly, Roxio and Sonic should be ashamed of themselves. Did they never test their software? Apparently not because I can't even uninstall this horrible piece of software cleanly.

 

I tried installing on Vista and then XP. After I uninstalled to get rid of this terrible software package, now it's not cleanly uninstalled. Whenever I open up Picasa, it gives me this ridiculous warning about Sonic Cineplayer not correctly installed, and it reinstalls itself several times over and over again. Every time I try to play a video, the same thing happens.

 

The Macrovision software Program Manager (btw, it installs an icon TWICE in the Start menu... Great work, guys.) doesn't uninstall correctly either.

 

Does anyone have any instructions on how to cleanly uninstall this software package?

 

All you had to do was browse the forums a little. BTW, this isn't Roxio tech support. This is a users forum, and we are users like you.

 

http://forums.support.roxio.com/index.php?showtopic=14713