Jump to content
jpwusn

Buzz

Recommended Posts

Recently downloaded Buzz, Build 100808C and I keep getting, "Failed to open video file" when I try to open a video file.

 

Any idea on what I might be doing wrong?

 

Thanks,

 

Jack

Share this post


Link to post
Share on other sites

Can you give us more information?

 

- System Info (OS, RAM, CPU etc.)

- File type

- Will the file play back in other players (like Windows Media Player etc.)?

- Do you have any other Roxio products installed?

 

Let us know and we'll try to help.

 

Thanks

Share this post


Link to post
Share on other sites
Can you give us more information?

 

- System Info (OS, RAM, CPU etc.)

- File type

- Will the file play back in other players (like Windows Media Player etc.)?

- Do you have any other Roxio products installed?

 

Let us know and we'll try to help.

 

Thanks

 

Thanks for the reply.

 

WinXPHome, SP-2, 1.60 GHz, .99GB Ram, C drive =100GB.

I also have Roxio EMC9

File is mpg and it will open in Windows Media Player

 

Thanks,

 

Jack

Share this post


Link to post
Share on other sites

There'll be a new build up in about a week from now. I can't say for sure that this will address your issue, but it's worth waiting and trying that - there have been many, many changes since the last version.

 

Let me know how it goes...

 

-james.

Share this post


Link to post
Share on other sites
There'll be a new build up in about a week from now. I can't say for sure that this will address your issue, but it's worth waiting and trying that - there have been many, many changes since the last version.

 

Let me know how it goes...

 

-james.

 

OK James, Thanks for the information.

 

Jack

Share this post


Link to post
Share on other sites

×