jpwusn Posted April 12, 2007 Report Share Posted April 12, 2007 Recently downloaded Buzz, Build 100808C and I keep getting, "Failed to open video file" when I try to open a video file. Any idea on what I might be doing wrong? Thanks, Jack Link to comment Share on other sites More sharing options...
frinkenstein Posted April 13, 2007 Report Share Posted April 13, 2007 Can you give us more information? - System Info (OS, RAM, CPU etc.) - File type - Will the file play back in other players (like Windows Media Player etc.)? - Do you have any other Roxio products installed? Let us know and we'll try to help. Thanks Link to comment Share on other sites More sharing options...
jpwusn Posted April 13, 2007 Author Report Share Posted April 13, 2007 Can you give us more information? - System Info (OS, RAM, CPU etc.) - File type - Will the file play back in other players (like Windows Media Player etc.)? - Do you have any other Roxio products installed? Let us know and we'll try to help. Thanks Thanks for the reply. WinXPHome, SP-2, 1.60 GHz, .99GB Ram, C drive =100GB. I also have Roxio EMC9 File is mpg and it will open in Windows Media Player Thanks, Jack Link to comment Share on other sites More sharing options...
frinkenstein Posted April 13, 2007 Report Share Posted April 13, 2007 OK, I'm checking into whether this is a known issue. Stay tuned... Link to comment Share on other sites More sharing options...
frinkenstein Posted April 14, 2007 Report Share Posted April 14, 2007 There'll be a new build up in about a week from now. I can't say for sure that this will address your issue, but it's worth waiting and trying that - there have been many, many changes since the last version. Let me know how it goes... -james. Link to comment Share on other sites More sharing options...
jpwusn Posted April 14, 2007 Author Report Share Posted April 14, 2007 There'll be a new build up in about a week from now. I can't say for sure that this will address your issue, but it's worth waiting and trying that - there have been many, many changes since the last version. Let me know how it goes... -james. OK James, Thanks for the information. Jack Link to comment Share on other sites More sharing options...
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