External Burner Won't Burn Past 0.3x With 2.0 Usb

[leinad37]

I have a memorex 16x burner enclosed in an external case. I know for certain that my usb ports on my laptop are 2.0 by checking the device hardware yet when i connect the burner to my laptop via usb, i get very very slow burn rates of around 0.3x. Luckily i have firewire and the burner works fine with that. Unfortunately i want to use the external drive to boot from CD in my gateway and the only way to do that is via USB. Does anyone know what my problem may be and why my laptop seems to only want to connect at the same speeds as USB 1.1. The ports seem to work fine with all my other 2.0 devices.

 

Thanks

Dan

[cdanteek]

I have a memorex 16x burner enclosed in an external case. I know for certain that my usb ports on my laptop are 2.0 by checking the device hardware yet when i connect the burner to my laptop via usb, i get very very slow burn rates of around 0.3x. Luckily i have firewire and the burner works fine with that. Unfortunately i want to use the external drive to boot from CD in my gateway and the only way to do that is via USB. Does anyone know what my problem may be and why my laptop seems to only want to connect at the same speeds as USB 1.1. The ports seem to work fine with all my other 2.0 devices.

 

Thanks

Dan

 

In my bios setup advanced tab usb configuration. I have legacy usb support set to auto, usb2.0 controller enabled, and usb2.0 controller mode set to highspeed.

In start, programs, accesories, system tools, system imformation. Under software enviroment, system drivers. See if usbechi and usbhub 2.0 are started, running, and ok.

 

cdanteek

[tbrewst]

This also might be a silly question but are you sure it's a USB2.0 enclosure and not a 1.1?

[frankcolella]

I have a memorex 16x burner enclosed in an external case. I know for certain that my usb ports on my laptop are 2.0 by checking the device hardware yet when i connect the burner to my laptop via usb, i get very very slow burn rates of around 0.3x. Luckily i have firewire and the burner works fine with that. Unfortunately i want to use the external drive to boot from CD in my gateway and the only way to do that is via USB. Does anyone know what my problem may be and why my laptop seems to only want to connect at the same speeds as USB 1.1. The ports seem to work fine with all my other 2.0 devices.

 

Thanks

Dan

Check and make sure your bios command is set to fullspeed v.s hi-speed. (This works for motherboards that have that specific issue)

[d_deweywright]

Well the box says it is unless they lie. I don't think they're are any updates to my burner and gateway doesn't have any updates for my usb ports. I doubt it's the burner seeing how i get max rates with firewire. Any other thoughts?

I don't know what enclosure you might have, but some have an indicator for whether they're connecting at USB 2.0 or not. One I have has a light that's on when it's connected as USB 2.0, and off if it's USB 1.x. One test you could make is to just read a large file or set of files from the drive to your PC, and calculate the throughput. That will verify the connection speed.

 

The drive itself is likely a standard IDE drive, and the external case just has a USB-to-IDE adapter. It's still possible that a firmware update for the drive may help the burn speed, particularly if you find that you get faster speeds (indicating USB 2.0) during the read test above.

 

Also, what version of Windows are you running? XP? 2000?

[leinad37]

This also might be a silly question but are you sure it's a USB2.0 enclosure and not a 1.1?

 

Well the box says it is unless they lie. I don't think they're are any updates to my burner and gateway doesn't have any updates for my usb ports. I doubt it's the burner seeing how i get max rates with firewire. Any other thoughts?

[Guest mlpasley]

I'll ask again......Have you checked for updates to your burner? There might be a USB driver update. EMC 7 gets information directly from the burner.

 

Do you have another software program that might interfer with the burn? What software was shipped with your burner?

 

You said that you wanted to use the CD burner as a boot device. If it's running slow when you attempt to boot from the external burner, that has nothing to do with EMC7.

 

It sounds like a hardware problem or a communication problem between the burner and the Operating System. I'd suggest you visit the External DVD burner manufacturer's website for troubleshooting help. That's not 'passing the buck'. The hardware manufacturer is more likely to hear from customers who have trouble with the burner and post solutions on their website.

[JC]

Are ther any upates for your USB?

[Guest mlpasley]

Are ther any upates for your USB?

 

Or updates for your burner?