Success never strikes twice

[BigMac]

I'm getting EOF errors -10003 now that the software worked once, it has changed it's mind and decided not to work anymore.

 

The first burn (Tuesday pm) was a Blu-ray project. Excellent! Seven video peices, one short introductory video, two menus - no motion. This product works great! Unfortunately, I didn't have the music lined up correctly on the intro, so I went back to Avid Liquid 7 and recreated the piece and re-rendered it to MPEG-2 (1920 x 1080i) under a different name so there would be no conflicts. Import the media and drop it on top of the old intro so it would replace it. Off I go to burn again (Wed pm) only this time I'll burn a DVD+R. EOF error, don't know when or where (those progress displays could use some improvements Scott). My clever analysis of the problem was to conclude that dropping a new introduction on top of the old one was the feature of the program that didn't work because that was all I did between the two burns. So Thursday I recreated the project from scratch using the same media but without making any mistakes. My burn this time was to a DVD-RW. Same crap - but I decided to play the disk anyway using PowerDVD. Only the first couple of videos made it to the disk, but of all things the sound track on the early videos was the audio from the last title which was not on the disk.

 

So, my latest clever analysis tells me that the software is doing this to itself! Something about switching from Blu-ray to SD....I really have no clue. The only other software running during this time was Avid Liquid 7 and Cyberlink's PowerDVD. (OK, I did play a couple of Freecell games, but I don't think that's it.)

No other changes to my system...nothing new installed, removed; hardware's the same, no updates to anything! The only "unusual" aspects of my XP SP2 system are: I had installed your PS3 patch prior to even starting and I've only updated WMP to version 10. Remember that WMP 11 changed much about codecs so that gobs of space were consumed on the Avid forums about workarounds that the WMP11 upgrade caused, that I just decided to stay at version 10 until the dust settles. When we "fixed" this audio problem last time, remember I ended up reinstalling Windows and all my other software before I got back to choosing the non-digital audio codec for my Blu-ray disc. I really can't afford to re-install everything everytime I want to make a burn. But, I do believe my problem is associated with my system. None of you other customers would still be customers if they were hitting these problems.

 

Any enlightenment, places to look, things to check would be sorely appreciated.

 

Thanks, john

[SS Scott]

we are working on EOF. Not there yet, but may to have something to do with the length of audio vs. video. Until it is cracked, my suggestion is that when you export your timelines you either export elementary streams or you make audio shorter than your video (say 15 frames). Had someone do this a few weeks back and it seemed to work for them.

[BigMac]

Audio was indeed longer than video for the intro. I will check all of the videos this weekend for that circumstance.

 

Thanks. john

[BigMac]

Good morning Scott, a long weekend - little progress.

I went back to my NLE (Avid Liquid) and add two seconds of video black at the end of each seqment so that video was longer than audio in every file. The recreated project failed with EOF as before so I went after the disk itself which was viewable with PowerDVD. It played up to the end of the third segment and stopped and nothing after that chapter was selectable with the menu. Could not find anything wrong with the third media file so I used Avid to burn a DVD. Which it did (not as pretty as Pro's) and it played thru completely. But, by chance I stumbled across an error on the third segment using WMP. At the very end after it's into the video black, WMP 10 issued the error: C000D111CD. (Microsoft doesn't know what it is either.) Remember that I stay at WMP 10 because of all the bruhauhau about codec problems that WMP 11 caused with the Avid users. So, I began recreating this segment by shortening it and limiting the amount of time the Avid would render of it. The error never went away, but always at the end.

 

So, I repeated my first experiment again...Created and burned a Blu-ray from these new segments, one of which is known to produce an error in WMP. No problem. Excellent output right through the erroneous segment...the entire disk is just great. I immediately turned around an made the DVD burn. Crap out...same error. However, this time PowerDVD stops playing the third segment about a minute before it actually ends. Not at the end as I had expected. All of the VOBs are on the disk and seem OK, except this one.

 

Not only am I one version back in my update of WMP, I am also .1 version behind the latest release of Avid's Liquid. I doubt that they will be interested in working on this previous version and I can hear them already...upgrading will fix all my problems...I guess, no matter how mature and robust the software, we are all just beta testers here.

 

I hope you won't be offended if I use some other software to copy my BD-RE disk to a BD-R disc. I realize this shows a lack of confidence in DVDit Pro, but I've already had enough "adventure" with this project.

 

Thanks again for your patience and pointers.

john

[Bill Ritter]

I got that "EOF" error the first time I did a long video. The solution is to export your video separate from audio and then combine in DVDit HD. I use Prem Pro 2 and export the video ONLY, then export the audio ONLY. Import the movie into DVDit, then on the right import media the audio file, then drag the audio file on top of the movie on the left panel. The video file was 1 hr 5 min long.

 

This has one advantage over a file with the audio in the video -- you can modify the audio easily, as I now need to on a 2 hour project, quickly - saving a lot of rendering time.

 

Bill in Ohio

[plee]

Good morning Scott, a long weekend - little progress.

I went back to my NLE (Avid Liquid) and add two seconds of video black at the end of each seqment so that video was longer than audio in every file. The recreated project failed with EOF as before so I went after the disk itself which was viewable with PowerDVD. It played up to the end of the third segment and stopped and nothing after that chapter was selectable with the menu. Could not find anything wrong with the third media file so I used Avid to burn a DVD. Which it did (not as pretty as Pro's) and it played thru completely. But, by chance I stumbled across an error on the third segment using WMP. At the very end after it's into the video black, WMP 10 issued the error: C000D111CD. (Microsoft doesn't know what it is either.) Remember that I stay at WMP 10 because of all the bruhauhau about codec problems that WMP 11 caused with the Avid users. So, I began recreating this segment by shortening it and limiting the amount of time the Avid would render of it. The error never went away, but always at the end.

 

So, I repeated my first experiment again...Created and burned a Blu-ray from these new segments, one of which is known to produce an error in WMP. No problem. Excellent output right through the erroneous segment...the entire disk is just great. I immediately turned around an made the DVD burn. Crap out...same error. However, this time PowerDVD stops playing the third segment about a minute before it actually ends. Not at the end as I had expected. All of the VOBs are on the disk and seem OK, except this one.

 

Not only am I one version back in my update of WMP, I am also .1 version behind the latest release of Avid's Liquid. I doubt that they will be interested in working on this previous version and I can hear them already...upgrading will fix all my problems...I guess, no matter how mature and robust the software, we are all just beta testers here.

 

I hope you won't be offended if I use some other software to copy my BD-RE disk to a BD-R disc. I realize this shows a lack of confidence in DVDit Pro, but I've already had enough "adventure" with this project.

 

Thanks again for your patience and pointers.

john

 

Have you tried not add the extra video? I reported the EOF awhile back and sent Scott the offending .mpg clip. After alot of trying different things, I discovered that if you use just elementary streams DVDit worked 95% of the time. So when I demuxed the offending .mpg file it didn't produce the EOF error! Another thing to try that I found to work on stuborn clips is to re-encode using CBR instead of VBR. Anyway hope these suggestions help, trust me I feel your pain on the EOF error!

[BigMac]

Have you tried not add the extra video? I reported the EOF awhile back and sent Scott the offending .mpg clip. After alot of trying different things, I discovered that if you use just elementary streams DVDit worked 95% of the time. So when I demuxed the offending .mpg file it didn't produce the EOF error! Another thing to try that I found to work on stuborn clips is to re-encode using CBR instead of VBR. Anyway hope these suggestions help, trust me I feel your pain on the EOF error!

 

 

Thanks for the suggestions, plee. It looks like I need to spend more time learning the output options available in my NLE. john

[BigMac]

So, I did some checking into elementary streams output and found a couple of pre-defined ones, neither of which is HiDef. That would be useable with this current glich, but I still think it's a glich. The Avid software also provides the ability for me to define a custom elementary stream...and I won't be doing that. I know I'm unqualified to pull that off. If the Blu-ray burning module is able to overcome whatever is wrong with this clip, wouldn't it be clever if the DVD burning module could do the same. (Intuitively, one would think that the Blu-ray module would be the problem child, since DVD is a much more mature technology.)

 

Regardless, I could not find any software from all my disks that would make a copy of my BD-RE disk, so I used DVDit Pro again to burn a BD-R disk. Gosh, this software can produce such good output.

 

Before I went ahead to contact Avid, I decided to remove the offending segment from the project and see if DVDit could burn the rest of the stuff. It did complete the burn, but I neglected to check the SD transcoding which was set to CBR 8000 with digital audio. So, my first problem returned and every episode on the disc was using the sound track from the final episode. Since I solved this problem last time by switching to PCM, I reset the SD parameter to VBR 8000 with PCM. This burn still has the audio bug, every title plays the sound track from the last title on the disk?? Man...sometimes this software can be so frustrating.

 

With all these "disparities" between the two softwares, it's probably time to upgrade my Avid.

 

Thanks to everyone. I find this forum most helpful. Even more helpful than the manual.

 

As the terminator would say: I'll be bock.