Toast 7 Won't Open - Again!

[alexeddington]

This is my second post, with the same problem. Twice I have installed Toast 7 and the 7.0.2 updater, and both times it worked for a while (several uses), then stopped opening. When I click the icon, nothing happens, and I can't force quit, and I can't shut down OSX - I have to turn off the computer manually. The first time this was helped by reinstalling, but not until I had Onyx do a sweep of my system cache, and repaired permissions. Now it is happening again. I don't want to have to keep reinstalling!

 

I am running Tiger on a G5 iMac. I have professional studio software (Pro Tools being the biggest) on there and I wonder if that's part of the problem.

 

Thanks!

[leish2@mac.com]

This is my second post, with the same problem. Twice I have installed Toast 7 and the 7.0.2 updater, and both times it worked for a while (several uses), then stopped opening. When I click the icon, nothing happens, and I can't force quit, and I can't shut down OSX - I have to turn off the computer manually. The first time this was helped by reinstalling, but not until I had Onyx do a sweep of my system cache, and repaired permissions. Now it is happening again. I don't want to have to keep reinstalling!

 

I am running Tiger on a G5 iMac. I have professional studio software (Pro Tools being the biggest) on there and I wonder if that's part of the problem.

 

Thanks!

 

I have the same problem ... worked for 2 days and then will not launch - bounces twice and closes. Trashe preferences and everything else roxio or toast related that I could find. Re-installed twice with no luck. DiskWarrior, Disk Utility, repair permissions ... cleaned cache etc, etc, .... this really pisses me off. Even Toast 6 will no longer launch.

 

G5 1.8, 1 gig RAM, Tiger 10.4.3

[spoteete]

I have the same problem ... worked for 2 days and then will not launch - bounces twice and closes. Trashe preferences and everything else roxio or toast related that I could find. Re-installed twice with no luck. DiskWarrior, Disk Utility, repair permissions ... cleaned cache etc, etc, .... this really pisses me off. Even Toast 6 will no longer launch.

 

G5 1.8, 1 gig RAM, Tiger 10.4.3

I am having a somewhat similar problem... but I can't even get Toast to work AT ALL. (See my recent post under "spoteete" "Error with CD Key...")

 

I had a previously "borrowed" version of Toast 6 that worked great on my system. I've uninstalled that completely and when I try to use 7 it won't startup at all and when I go back to enter my CD Key again there is an arbitrary TSID number in it's place.

 

I also have many pro-apps on this system, but I have no idea which one might be causing the problem.

 

I am really frustrated with this one.

Shane

[firenhancer]

Have you guys tried testing with a new account. I would also suggest re-applying the OSX updater.

[leish2@mac.com]

Have you guys tried testing with a new account. I would also suggest re-applying the OSX updater.

 

Good idea ... but ... I tried creating a new account and the neither Toast 6 nor 7 will launch -one bounce and it disapears.

 

I CAN get toast to launch if I start up in Safe Boot mode. Hmmmm ... could this be some sort of Kernal Extension conflict? I've tried rebuilding permissions a few times and even reset trusted apps using Yasu ... I ran Onyx. No luck.

 

I have a ton of applications installed so I am not about to start from scratch.

 

I remember this single processor 1.8 Ghz G5 having serious trouble with iMovie 3 and is particularly picky about RAM so maybe there is a machine specific problem.

 

If I figure it out I will report back. Thanks again, Mike

[leish2@mac.com]

Good idea ... but ... I tried creating a new account and the neither Toast 6 nor 7 will launch -one bounce and it disapears.

<snip>

 

If I figure it out I will report back. Thanks again, Mike

 

OK ... I did an Archive Install using a Tiger 10.4.3 Disc ... and now toast 7.0.2 is working. I need to reinstall a few apps but otherwise all is good.

 

I will report back early next week to let you know if it is still working.

Cheers, Mike

[tmhanser]

Have we concluded that re-installing Tiger will fix this problem?

 

I'm having the same problem with Toast 7.0.2 on OS 10.4.5, and I don't know what else to do. I click the icon, and I get one or two bounces and nothing else.

 

My OS software is up to date, also.

 

What else can I try? I've repaired permissions, cleared caches, restarted, etc.

 

Any suggestions?

 

Thanks!

[grlspggn]

On OS 10.3.4 and 10.3.9 I can't get Toast 5.1.2 to launch - just one bounce then it disappears - but 5.2 does launch OK. Perhaps Toast's coding is not very robust. I have ordered Toast 7 this morning - here's hoping!

[tsantee]

On OS 10.3.4 and 10.3.9 I can't get Toast 5.1.2 to launch - just one bounce then it disappears - but 5.2 does launch OK. Perhaps Toast's coding is not very robust. I have ordered Toast 7 this morning - here's hoping!

Note that Toast 7 requires Quicktime 7.x which in turn requires OS 10.3.9 or later. So you won't be able to use it on the Mac running 10.3.4.

[fingerman]

I had a previously "borrowed" version of Toast 6 that worked great on my system. I've uninstalled that completely and when I try to use 7 it won't startup at all and when I go back to enter my CD Key again there is an arbitrary TSID number in it's place.

 

I also have many pro-apps on this system, but I have no idea which one might be causing the problem.

 

I am really frustrated with this one.

 

Borrowed... meaning pirated...

 

Anyway... you can't just download Toast 7 and expect to use a Toast 6 key, you need to purchase a legitimate copy of Toast 7. There's no need to uninstall any prior version of Toast 6.

[beachrp1]

OK ... I did an Archive Install using a Tiger 10.4.3 Disc ... and now toast 7.0.2 is working. I need to reinstall a few apps but otherwise all is good.

 

I will report back early next week to let you know if it is still working.

Cheers, Mike

 

 

I found this posting and I am having the same problem:

 

"I just deleted everything again including all User > Library > Preferences > Toast Related Preferences, Applications, support files, etc. Reinstalled for about the 12th time per your instructions (as I had done the first 11 times) and still get the same results.

 

When I launch Toast for the first time after install I go through the setup assistant for Toast. It asks me for My Name, Company Name, and the CD Key. I enter all of it and then proceed with the following check mark screens. Upon completion I click "FINISH" and it pauses, then opens toast for Literally 1 second then it closes up. When I try to Reopen the application it again takes me to the setup assistant process, but THIS TIME where it had previously had a blank area for my CD KEY it has substituted a TSID # that reads "718362172331"... I have never seen this number before and do not know what it is."

 

I am running OS 10.4.6 and downloaded the software yesterday. Did you have this problem with the set-up and did your solution continue to fix the problem?

 

Ryan Purcell

[tsantee]

I found this posting and I am having the same problem:

 

"I just deleted everything again including all User > Library > Preferences > Toast Related Preferences, Applications, support files, etc. Reinstalled for about the 12th time per your instructions (as I had done the first 11 times) and still get the same results.

 

When I launch Toast for the first time after install I go through the setup assistant for Toast. It asks me for My Name, Company Name, and the CD Key. I enter all of it and then proceed with the following check mark screens. Upon completion I click "FINISH" and it pauses, then opens toast for Literally 1 second then it closes up. When I try to Reopen the application it again takes me to the setup assistant process, but THIS TIME where it had previously had a blank area for my CD KEY it has substituted a TSID # that reads "718362172331"... I have never seen this number before and do not know what it is."

 

I am running OS 10.4.6 and downloaded the software yesterday. Did you have this problem with the set-up and did your solution continue to fix the problem?

 

Ryan Purcell

Do you have any Firewire devices connected to your Mac? If so, disconnect them and try launching Toast again. Let me know if this makes any difference.

[beachrp1]

Do you have any Firewire devices connected to your Mac? If so, disconnect them and try launching Toast again. Let me know if this makes any difference.

 

 

The only firewire devices I have are two LaCie external drives. I turned them off and rebooted the computer. It didn't change a thing. Any ideas?

[tsantee]

The only firewire devices I have are two LaCie external drives. I turned them off and rebooted the computer. It didn't change a thing. Any ideas?

Well, I'm stumped. You did drag the Toast 7 Titanium folder from the mounted image file to your applications folder. It takes awhile for the folder's contents to be copied, right? Toast goes through the set up and then quits. Each time you open it the setup menus return. I'm guessing you're not getting a Toast plist and prefs file in your User>Library>Preferences folder either. Eject the install disc image to make certain you're not accidentally opening the Toast application that's in the image file.

 

The only things I've read where people have trouble launching Toast is when a Firewire video capture device was connected or when they tried launching from the mounted image file. You might try cleaning caches using an application such as MacJanitor. Cache files have caused problems with some applications opening or crashing. Maybe that's the issue here.

[hermie54]

Can't it be the wrong number being put it? Like I think there is a TSID number, whatever that is and then a CD-key and a Serial Number?

 

Also, to be on the safe side, please check if you have any haxies installed. Or installed one ages ago and forgot about it. They can cause freaky behaviour...

[beachrp1]

Well, I'm stumped. You did drag the Toast 7 Titanium folder from the mounted image file to your applications folder. It takes awhile for the folder's contents to be copied, right? Toast goes through the set up and then quits. Each time you open it the setup menus return. I'm guessing you're not getting a Toast plist and prefs file in your User>Library>Preferences folder either. Eject the install disc image to make certain you're not accidentally opening the Toast application that's in the image file.

 

The only things I've read where people have trouble launching Toast is when a Firewire video capture device was connected or when they tried launching from the mounted image file. You might try cleaning caches using an application such as MacJanitor. Cache files have caused problems with some applications opening or crashing. Maybe that's the issue here.

 

 

Thought you might be interested to know that I got Toast 7 to work!!! It was suggested to me to try and create a new user account on the mac and see if the problem still existed on the new computer account. I did this and Toast 6 & 7 both opened. Both times, I was sent to the set-up page and I went through it to where it asked if I wanted to update my registration. Since I didn't, I simply hit cancel. The toast window opened right up on both Toast 6 & 7. Since I'm the only user ever on this computer, I didn't want two different usere accounts. So I logged off the new user account and logged back onto the original user account. Apparently, the act of logging off and logging back on fixed the glich that started this whole mess. When I launched Toast 7 again on the original user account, it again sent me to the set-up window and I went partially through it again and canceled like I did before. The Toast 7 window opened right up. I quit the program and reopened it and it went straight to the Toast window just like it's supposed to. So, as the moment.....problem solved.

 

Ryan Purcell