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uploading converted video to ipod



Hello everyone, I'm hoping someone out there knows what I'm doing wrong. I have been successful converting an .avi file to an ipod/mpeg-4. I can open and play the file in itunes, through itunes I can even transfer the video to my ipod. My problem is that when I access my ipod I find the video but all I get is a black screen. Someone please help.

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