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Newly downloaded EMC9, capture greyed


larry_d

Question

I have downloaded EMC9 and the other suite of Roxio products currently available. I know how to do capture and video editing, so am not a newbie. I got my DV camcorder hooked up to the PC with firewire, all systems go, followed all the directions to capture video, the video appears in the preview box, but the capture button is greyed.

 

I rebooted, thinking this might clear things up. It did not.

 

How do I go about diagnosing this problem? I downloaded the product because I have a pressing need to capture some video and it is not working -- I really need to get this up and running. So, thanks for any help!

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I have downloaded EMC9 and the other suite of Roxio products currently available. I know how to do capture and video editing, so am not a newbie. I got my DV camcorder hooked up to the PC with firewire, all systems go, followed all the directions to capture video, the video appears in the preview box, but the capture button is greyed.

 

I rebooted, thinking this might clear things up. It did not.

 

How do I go about diagnosing this problem? I downloaded the product because I have a pressing need to capture some video and it is not working -- I really need to get this up and running. So, thanks for any help!

 

Can you capture with other software such as Windows Movie Maker or the camcorder software?

 

Please list your system specs especially video card.

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Can you capture with other software such as Windows Movie Maker or the camcorder software?

 

Please list your system specs especially video card.

 

Hi, yes, I can capture with WMM, but I'd prefer to use Roxio. I just did a capture using WMM, in fact. Roxio is still greyed. BTW, I can play the digital vid from the camcorder, can pause it, etc., it's just that the button is greyed.

 

Display info:

 

Name NVIDIA GeForce 6800

PNP Device ID PCI\VEN_10DE&DEV_00C1&SUBSYS_024510DE&REV_A2\4&390FD548&0&0008

Adapter Type GeForce 6800, NVIDIA compatible

Adapter Description NVIDIA GeForce 6800

Adapter RAM 256.00 MB (268,435,456 bytes)

Installed Drivers nv4_disp.dll

Driver Version 6.14.10.6684

INF File oem1.inf (nv4_overlay_OutputDevice_NV3x section)

Color Planes 1

Color Table Entries 4294967296

Resolution 1152 x 864 x 75 hertz

Bits/Pixel 32

Memory Address 0xED000000-0xEFEFFFFF

Memory Address 0xD0000000-0xDFFFFFFF

Memory Address 0xEE000000-0xEEFFFFFF

IRQ Channel IRQ 16

I/O Port 0x000003B0-0x000003BB

I/O Port 0x000003C0-0x000003DF

Memory Address 0xA0000-0xBFFFF

Driver c:\windows\system32\drivers\nv4_mini.sys (XXXXXXXXX, 2.61 MB (2,738,400 bytes), 8/19/2004 4:59 PM)

 

General system info:

OS Name Microsoft Windows XP Professional

Version 5.1.2600 Service Pack 2 Build 2600

OS Manufacturer Microsoft Corporation

System Name XXXXXXXXXX

System Manufacturer Dell Inc.

System Model Dimension XPSGEN5

System Type X86-based PC

Processor x86 Family 15 Model 4 Stepping 3 GenuineIntel ~3199 Mhz

Processor x86 Family 15 Model 4 Stepping 3 GenuineIntel ~3199 Mhz

BIOS Version/Date Dell Inc. A02, 5/24/2005

SMBIOS Version 2.3

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume2

Locale United States

Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"

User Name XXXXXXXXXXXXXXXXXXX

Time Zone Eastern Daylight Time

Total Physical Memory 1,024.00 MB

Available Physical Memory 467.27 MB

Total Virtual Memory 2.00 GB

Available Virtual Memory 1.96 GB

Page File Space 2.40 GB

Page File C:\pagefile.sys

 

If more system info would be helpful, just say the word. Thanks.

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