EMC 8 Crashes, Crashes!

[Trident2]

I bought EMC some time ago. I run windows XP on a new Sony Computer. Yesterday, I spent over an hour making an "Easy DVD" comprised of numerous video clips. Crash! My computer locked up. Lost all the work and one hour. Today, the same thing, except it locked up after over two hours and I was nearly finished. I was loading some pictures for a slideshow with the video clips. Crash! Computer is locked up, "Easy Media Creater" 8 locked up tight. I have to shut it down. (Another program or two, not cpu hogs, keep running normally.) I'm ready to pull my hair out and throw this "EMC" crap away...

[gi7omy]

Did you by any chance 'upgrade' to Internet Explorer 7 and/or Windows Media Player 11?

 

If so, remove them - they made fundamental changes to the OS kernel and wreck EMC

[grandpabruce]

In adddition to what Daithi said, save and save often. Also, you shouldn't have anything running in the background when you are doing video editing. It can cause the program to crash.

[Trident2]

Open Windows Start Control Panel, Add or remove programs. You should see nVidia driver in the list. Delete that. You must now shut down your computer and allow it to restart. At this point, don't panic because the screen will look lousy and may be a low resolution.

 

On AVG free, look to the bottom right of your screen. There should be the AVG icon there. Right click on it and select Quit AVG Control Center. Do this after you have downloaded the driver update from the web and have shut down your internet connection.

 

Now navigate to the file you downloaded and click on it. It will pretty much take it from there. Once the driver is installed, you will need to reboot. After that one, you will want to reset your resolution and set the performance toward performance and away from appearance. There may be other setting you need to adjust such as refresh rate but those are less critical at the moment.

 

Gat a friend or a neighbor to help you with this if you have any quams. It really takes only a few minutes so it can be done while drinking one of your favorite beverages.

 

I followed your instructions to the letter. I did not have to enlist a neighbor, however, the beverage fortification definitely helped! ...I will now try my "Easy"MC 8 DVD project for a 3rd time, saving often, in hopes of finishing it by Mother's Day... I greatly appreciate the helpful suggestions all have taken the time to send.

[sknis]

In adddition to what Daithi said, save and save often. Also, you shouldn't have anything running in the background when you are doing video editing. It can cause the program to crash.

 

In addition to what both of the previous posters said, for now, make sure you are running in the software mode. In Video Wave, go to the top menu and select tools> Options> and put a dot by software if it is by hardware.

 

What video card do you have? You should update the drivers for it from the manufacturer's web site (card manufacturer or laptop manufacturer)

 

It also helps if you add your computer's profile to your signature via My Controls at the top of this page.

[grandpabruce]

I followed your instructions to the letter. I did not have to enlist a neighbor, however, the beverage fortification definitely helped! ...I will now try my "Easy"MC 8 DVD project for a 3rd time, saving often, in hopes of finishing it by Mother's Day... I greatly appreciate the helpful suggestions all have taken the time to send.

 

You are welcome, and I hope all goes well for you. Let us know.

[Trident2]

Did you by any chance 'upgrade' to Internet Explorer 7 and/or Windows Media Player 11?

 

If so, remove them - they made fundamental changes to the OS kernel and wreck EMC

 

 

Thank you. I am running IE 7, but WMP 10. You mean, I need to uninstall IE 7 and reinstall IE 6 to be able to use EMC 8? Hasn't there been a (one of zillions) "Microsoft patch" to fix this or, EMC 8 update to address this??

 

I suppose if I uninstall IE 7 I will lose my Favorites, etc...

 

In adddition to what Daithi said, save and save often. Also, you shouldn't have anything running in the background when you are doing video editing. It can cause the program to crash.

 

Thanks. Don't know why I didn't realize this after my first use (and disaster) with EMC 8... After the 2nd disaster I did realize that and, that I should have NOTHING else running... EMC is turning out for me to be anything but "easy". Appreciate it.

[Trident2]

In addition to what both of the previous posters said, for now, make sure you are running in the software mode. In Video Wave, go to the top menu and select tools> Options> and put a dot by software if it is by hardware.

 

What video card do you have? You should update the drivers for it from the manufacturer's web site (card manufacturer or laptop manufacturer)

 

It also helps if you add your computer's profile to your signature via My Controls at the top of this page.

 

When I tried to open VideoWave I rec'd this msg: "You are attempting to run VideoWave and MyDVD at the same time. This may result in degraded performance. Are you sure you want to proceed?" I am confused, VideoWave and MyDVD... are they different software programs or, related..? This is a multimedia desktop it has a lot of software, some perhaps competing?

 

I added video card (I will try to update the driver for it) and other information from my computer to my signature below, is this the information you mean? I hope you all will forgive me, I'm a computer neophyte. Thanks.

[malatekid]

When I tried to open VideoWave I rec'd this msg: "You are attempting to run VideoWave and MyDVD at the same time. This may result in degraded performance. Are you sure you want to proceed?" I am confused, VideoWave and MyDVD... are they different software programs or, related..? This is a multimedia desktop it has a lot of software, some perhaps competing?

 

I added video card (I will try to update the driver for it) and other information from my computer to my signature below, is this the information you mean? I hope you all will forgive me, I'm a computer neophyte. Thanks.

Videowave and MyDVD are separate core programs in EMC9.

 

The issue above appears to happen if you open one application (perhaps Videowave) immediately after closing the other one (maybe MyDVD).

 

Maybe a reboot of the machine should clear that up.

[Trident2]

In addition to what both of the previous posters said, for now, make sure you are running in the software mode. In Video Wave, go to the top menu and select tools> Options> and put a dot by software if it is by hardware.

 

What video card do you have? You should update the drivers for it from the manufacturer's web site (card manufacturer or laptop manufacturer)

 

It also helps if you add your computer's profile to your signature via My Controls at the top of this page.

 

When I went to the NVIDIA site to update the driver I rec'd these instructions: "Do not run virus protection software in the background while installing the drivers. This prevents the driver from configuring itself properly.

 

Before installing new drivers make sure you uninstall all NVIDIA display drivers from the Windows Control Panel. Browse to the Start Menu > Windows Control Panel > Add/Remove Programs and search for "NVIDIA Windows Display Drivers" or "NVIDIA Display Drivers" and select remove."

 

I do not know how to temp turn off AVG Free Edition virus protection which I assume is running in the background. (Can't find a button/selection to temp turn off.) Also does this mean, I need to uninstall NVIDIA Display Drivers...? Downloading won't just automatically update current drivers? This is getting in a little over my head...

[Trident2]

You are welcome, and I hope all goes well for you. Let us know.

 

Well, I thought my Mother's Day EMC 8 DVD project was going to be easy, after another 10-12 hrs over Sat & Sun, saves every 5 min, 6-7 restarts of my computer-- I finally finished my "Easy" MC 8 project 8pm Mother's Day evening! I believe this software is being deceptively marketed. "Easy" should be nowhere in the title. Now, I cannot copy the one disk that I was able to successfully produce (a 46 min DVD comprised of 87 short mpeg 2 video clips and 16 still photos in a slideshow at the end). It appears to have some proprietary code that disallows copies. My only option appears to be to "burn" another disk, which took about two hours. When EMC 8 appears to be shut down and I try to start it up, I get a msg that it is already running, but-- it doesn't even show up in Windows Task Manager. I am VERY unlikely to use EMC 8 again... it appears to be a total waste of money to me...and a HUGE time waster. I apologize in advance to those of you who may be dedicated EMC users.

 

I believe I will stick with the VIAO "Click to DVD" software which came with my Sony desktop. I have created a couple similar DVD compilations successfully with it previously and, while, not completely trouble free, were nothing like the ordeal I experienced with EMC 8. A huge waste of $80.00 (Sam's). Thanks to all who tried to help.

[Trident2]

You are welcome, and I hope all goes well for you. Let us know.

 

PS. Did I see correctly, that Roxio has been acquired by Sonic Solutions, and that Sonic Solutions provides video technology to Sony for "Click to DVD"? I have read other accounts now online of early versions of EMC 8 being unstable, is this also true? (Mine is Version: 3.0.0 Build: 3.0.91a.) Even now, when I try to open Click to DVD, it tells me another "video editing program is running" (EMC 8?), but Windows Task Manager indicates nothing else is running. I may have no choice but to uninstall EMC 8...

[gi7omy]

Basically, if you install Internet Explorer 7 and/or Media Player 11 - it causes all sortrs of problems with any of the Roxio suites up to and including 8 (there are also reported problems with 9 but not as many)

 

Burning a compilation - do the first render to an image (.iso) fiole on the hard drive - then open that with Disc Copier and it will make as many copies as you like without having to either re-render or even use the original disc

[sknis]

When I went to the NVIDIA site to update the driver I rec'd these instructions: "Do not run virus protection software in the background while installing the drivers. This prevents the driver from configuring itself properly.

 

Before installing new drivers make sure you uninstall all NVIDIA display drivers from the Windows Control Panel. Browse to the Start Menu > Windows Control Panel > Add/Remove Programs and search for "NVIDIA Windows Display Drivers" or "NVIDIA Display Drivers" and select remove."

 

I do not know how to temp turn off AVG Free Edition virus protection which I assume is running in the background. (Can't find a button/selection to temp turn off.) Also does this mean, I need to uninstall NVIDIA Display Drivers...? Downloading won't just automatically update current drivers? This is getting in a little over my head...

 

Open Windows Start Control Panel, Add or remove programs. You should see nVidia driver in the list. Delete that. You must now shut down your computer and allow it to restart. At this point, don't panic because the screen will look lousy and may be a low resolution.

 

On AVG free, look to the bottom right of your screen. There should be the AVG icon there. Right click on it and select Quit AVG Control Center. Do this after you have downloaded the driver update from the web and have shut down your internet connection.

 

Now navigate to the file you downloaded and click on it. It will pretty much take it from there. Once the driver is installed, you will need to reboot. After that one, you will want to reset your resolution and set the performance toward performance and away from appearance. There may be other setting you need to adjust such as refresh rate but those are less critical at the moment.

 

Gat a friend or a neighbor to help you with this if you have any quams. It really takes only a few minutes so it can be done while drinking one of your favorite beverages.

[Trident2]

Basically, if you install Internet Explorer 7 and/or Media Player 11 - it causes all sortrs of problems with any of the Roxio suites up to and including 8 (there are also reported problems with 9 but not as many)

 

Burning a compilation - do the first render to an image (.iso) fiole on the hard drive - then open that with Disc Copier and it will make as many copies as you like without having to either re-render or even use the original disc

 

I assembled the compilation of about 90 short video clips, ending with two slideshows with random transitions (99 photos & 60 photos) in VIAO Click to DVD on my Sony Desktop. Did it without problems and in less than 1/10 the time I wasted with EMC 8. It turned out a magnificent 60min DVD, copies took only 7 min. I uninstalled EMC 8, and took it back to Sam's for a full store credit. I take my hat off to all of you who use EMC 8 or 9; I will not be purchasing these or similar Roxio products. Thanks sincerely to all who helped me. I'm over and out. Marty

[grandpabruce]

I assembled the compilation of about 90 short video clips, ending with two slideshows with random transitions (99 photos & 60 photos) in VIAO Click to DVD on my Sony Desktop. Did it without problems and in less than 1/10 the time I wasted with EMC 8. It turned out a magnificent 60min DVD, copies took only 7 min. I uninstalled EMC 8, and took it back to Sam's for a full store credit. I take my hat off to all of you who use EMC 8 or 9; I will not be purchasing these or similar Roxio products. Thanks sincerely to all who helped me. I'm over and out. Marty

 

Well, I am glad that you have something that works for you. Sorry we couldn't help you.