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Cdrom/dvd Missing After Removing Ver 8.0 Or Installing 7.5


donaldm823

Question

I just removed ver 8.0 of Roxio due to its lack of compressing dual layer DVD to single layer. After removal and reinstall of ver 7.5, I lost access to both CD/DVD drives. The fix is per MS Knowledge base article 314060 and requires a simple registry edit:

http://support.microsoft.com/kb/314060/en-us

 

I am starting a new thread with this fix, as I spent 4 hrs of various forum fixes including roxizap and windows cleanup utility and Sonic engine updates before finding this EASY fix. This knowledge base article really works, so I am hoping this new thread saves someone else the aggravation. I suspect many will be trashing ver 8.0!!

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I just removed ver 8.0 of Roxio due to its lack of compressing dual layer DVD to single layer. After removal and reinstall of ver 7.5, I lost access to both CD/DVD drives. The fix is per MS Knowledge base article 314060 and requires a simple registry edit:

http://support.microsoft.com/kb/314060/en-us

 

I am starting a new thread with this fix, as I spent 4 hrs of various forum fixes including roxizap and windows cleanup utility and Sonic engine updates before finding this EASY fix. This knowledge base article really works, so I am hoping this new thread saves someone else the aggravation. I suspect many will be trashing ver 8.0!!

 

This is a common occurrence that started after XP came out…

 

It can occur whenever any burning software is installed or removed.

 

Thanks for posting.

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