MAO Posted May 26, 2007 Report Share Posted May 26, 2007 I am getting a runtime error when starting Manage Media and trying to Add Video in MYDVD or Video Wave. Tried disabling Roxwatch and checked other services are running as per KB article Link to comment Share on other sites More sharing options...
gi7omy Posted May 27, 2007 Report Share Posted May 27, 2007 Can you tell us what the actual error is and also what your system specs are (mainly CPU, RAM and graphics) Link to comment Share on other sites More sharing options...
MAO Posted June 2, 2007 Author Report Share Posted June 2, 2007 Hi, My specs are below. The runtime error i get is Microsoft Visual C++ Library Runtime Error "This application has requested the Runtime to terminate it in an unusual way. Please contcat the applications support team for more information" System Model: EL542AA-ABG SR1799AN AN610 BIOS Version: Phoenix Technologies, LTD 3.35 Operating System Microsoft Windows XP Home Edition Version: 5.1.2600 Service Pack: 2.0 Location: C:\WINDOWS PID: 76477-OEM-0011903-00106 Hot Fix: KB932168 Memory (RAM) Capacity: 2 GB Processor AMD Athlon 64 X2 Dual Core Processor 3800+ Version: x86 Family 15 Model 35 Stepping 2 Speed: 1989 MHz AMD Athlon 64 X2 Dual Core Processor 3800+ Version: x86 Family 15 Model 35 Stepping 2 Speed: 1989 MHz My graphics specs are NVIDIA GeForce 6600 Driver: nv4_mini.sys Friday, 16 December 2005 Supported Type: HP L1906 LCD Monitor Color: True Color (32 Bit) Resolution: 1280 x 1024 Screen Saver: Not Active Link to comment Share on other sites More sharing options...
cdanteek Posted June 2, 2007 Report Share Posted June 2, 2007 NVIDIA GeForce 6600 Driver: nv4_mini.sys Friday, 16 December 2005 I would go to the NVIDIA site and update the video driver. See if that fixes anything. Do follow the removal and installation instructions for the drivers. cd Link to comment Share on other sites More sharing options...
MAO Posted June 3, 2007 Author Report Share Posted June 3, 2007 I have updated the NVIDIA GeForce 6600 to 6.12.10.9424 19/04/2007. Still get the same runtime errors Link to comment Share on other sites More sharing options...
cdanteek Posted June 3, 2007 Report Share Posted June 3, 2007 MAO, go here and download the directx_apr2007_redist.exe, to the hard drive, (to your computer).(http://www.microsoft.com/downloads/details.aspx?FamilyID=d2e2cae1-6aef-4a40-bd00-f0fb2a71e99f&DisplayLang=en#Instructions) Close all programs including Antivirus and install from the hard drive. Instructions Click the Download button on this page to start the download, or select a different language from the Change language drop-down list and click Go. Do one of the following: To start the installation immediately, click Run. To save the download to your computer for installation at a later time, click Save. To cancel the installation, click Cancel. cd Link to comment Share on other sites More sharing options...
MAO Posted June 3, 2007 Author Report Share Posted June 3, 2007 Hey cd, I have installed directx_apr2007_redist.exe , restarted but still the same error. I can do a media import of video but as soon as i try to add files the error comes up. Link to comment Share on other sites More sharing options...
gi7omy Posted June 3, 2007 Report Share Posted June 3, 2007 Two questio0ns What number (if any) is showing with the runtime error Is your 6600 card a 'LE'? Link to comment Share on other sites More sharing options...
MAO Posted June 10, 2007 Author Report Share Posted June 10, 2007 Two questio0ns What number (if any) is showing with the runtime error Is your 6600 card a 'LE'? I have a standard 6600. There is no runtime error but the Error signature is AppName: mediamanager9.exe AppVer: 9.1.1.42 ModName: msvcr80.dll ModVer: 8.0.50727.163 Offset: 000046b6 Link to comment Share on other sites More sharing options...
gi7omy Posted June 10, 2007 Report Share Posted June 10, 2007 Run msconfig from the start menu and uncheck the box saying RoxioWatch9.exe in startup programs (Mediamanager is a bit of a resource hog anyway). Reboot and tell the nag screen you know you stopped a service and to go away Link to comment Share on other sites More sharing options...
MAO Posted June 10, 2007 Author Report Share Posted June 10, 2007 Roxwatchtray9.exe is already disabled. There is no reference to Roxwatch9.exe Link to comment Share on other sites More sharing options...
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MAO
I am getting a runtime error when starting Manage Media and trying to Add Video in MYDVD or Video Wave.
Tried disabling Roxwatch and checked other services are running as per KB article
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