Jump to content
  • Who's Online   0 Members, 0 Anonymous, 12 Guests (See full list)

    • There are no registered users currently online
  • 0

roxio dell problems


teddyslayer

Question

I was going to burn a disk with roxio when it decided to be cool and say it needed to reconfigure every file. I went to get the disk and tryed to get each thing the data, audio, copy, etc. to install the program said no and that even though i went into the disk and selected each thing it said they were wrong. So i went to uninstall it but couldnt find an uninstall option in its files or in the add remove program. Next step i took was just trying to reinstall it. Each time i tried it popped up with a message that said there was an "unkownversion" "unkowntype" and that overwriting may downgrade my roxio software. i hit yes and the window would pop right back up saying the same thing. When i hit no it wouldnt do anything. So i did something stupid and did a full system search for roxio and just deleted anything that said roxio. Now its still listed in the add/remove program screen but still doesnt have an uninstall option and trying to install via disk gives the same message. Am i screwed or is there a way to fix it?

Link to comment
Share on other sites

2 answers to this question

Recommended Posts

I was going to burn a disk with roxio when it decided to be cool and say it needed to reconfigure every file. I went to get the disk and tryed to get each thing the data, audio, copy, etc. to install the program said no and that even though i went into the disk and selected each thing it said they were wrong. So i went to uninstall it but couldnt find an uninstall option in its files or in the add remove program. Next step i took was just trying to reinstall it. Each time i tried it popped up with a message that said there was an "unkownversion" "unkowntype" and that overwriting may downgrade my roxio software. i hit yes and the window would pop right back up saying the same thing. When i hit no it wouldnt do anything. So i did something stupid and did a full system search for roxio and just deleted anything that said roxio. Now its still listed in the add/remove program screen but still doesnt have an uninstall option and trying to install via disk gives the same message. Am i screwed or is there a way to fix it?

 

If your software program (what ever you have) came with your Dell contact them as it is their OEM version.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...