RecordNow 6.7 Error Message

[DennyP]

I have been running RecordNow 6.7.0 on a Win/XP Home SP2 machine with a Samsung SC-148A CD/DVR reader/writer for over a year creating DVDs with no problems used to backup my data files weekly.

 

This weekend when starting RecordNow I got an error message immediately:

 

"No compatible Recordable or Rewritable devices could be found on your system."

 

I am able to read DVD's with no problem. The only recent change was upgrading to Office 2007 Professional since the last use of RecordNow.

 

And advice would be appreciated.

 

Thanks.

 

DennyP

[DennyP]

http://forums.support.roxio.com/index.php?...;hl=Office+2007

 

Do a bit of searching. This problem can probably be fixed with a reinstall of either office, or of both.

 

I'd suggest that if you reinstall both, you install office second first, because installing office second corrupted EMC 9.

Sounds like a plan except that I don't have the install program for RecordNow. It was preinstalled on my PC when purchased and the only way to get it back is to reload my whole system.

[TOTG]

Contact your PC manufacturer. They can get you the install CD.

[DennyP]

I'm still looking for help on this problem. Thanks.

[TOTG]

http://forums.support.roxio.com/index.php?...;hl=Office+2007

 

Do a bit of searching. This problem can probably be fixed with a reinstall of either office, or of both.

 

I'd suggest that if you reinstall both, you install office second first, because installing office second corrupted EMC 9.