Kieran 102 Posted June 9, 2007 Report Share Posted June 9, 2007 Last year I purchased the Easy CD & DVD Creator 6.1 Basic, DVD Edition. Started having problems with it and thought it might be best to uninstall and then reinstall it as I still had the disc. Had no trouble uninstalling it but when I tried to reinstall it, everything stopped when I tried to enter the 17 digit number for registration. The product was registered shortly after I bought it so I know it is registered as I can go online and see the registration number. My problem is that everything stops as I work myself through the reinstallation process. I have sent about 25 messages to Roxio asking them to help me but they have done nothing so far. Any suggestions? I can go no further. Link to comment Share on other sites More sharing options...
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