Backup Projects option greyed out

[HeavyAaron]

I just purchased "Easy DVD & CD burning" (only to learn here that it's a legacy product... pleased I am not.)

 

In any event, I purchased it for the sole purpose of performing backups to DVD. A purpose that this should still perform, I would assume. (The box happily talks about the ease of backing up with the product.)

 

According to the help sections of the software I need to choose "Backup Projects" under "Other Tasks" in "Creator Classic". This I easily found, but the option is greyed out and for the life of me I cannot figure out why.

 

For what it's worth it will burn other data DVDs just fine.

 

Aaron

[lynn98109]

For clarification: what is the Version number of ECD/DVD Burning?

 

Open one of the programs within the suite, click on 'About' > 'properties', and copy off the number. It should start with 6 or 9.

 

Lynn

[HeavyAaron]

For clarification: what is the Version number of ECD/DVD Burning?

 

Open one of the programs within the suite, click on 'About' > 'properties', and copy off the number. It should start with 6 or 9.

 

Lynn

 

Lynn,

 

It shows 9.0.554 Build 905B54T, R01.

 

Aaron

[gi7omy]

There are two versions of Easy CD Burning - one marked Vista compatible which is a cut-down version of |EMC9) and the other which is the older ECD6

 

You appear to have the cut-down v9 version and some of the facilities are only available in the full suite which is probably why the buttons are greyed out

[HeavyAaron]

There are two versions of Easy CD Burning - one marked Vista compatible which is a cut-down version of |EMC9) and the other which is the older ECD6

 

You appear to have the cut-down v9 version and some of the facilities are only available in the full suite which is probably why the buttons are greyed out

 

If that's the case then it would seem that I am the victim of false advertising as the box clearly indicates backup functionality. Sounds like I'll be calling support tomorrow for a definitive answer on this.

 

Aaron

[gi7omy]

Not having that particular version, I can't comment really on what is or what isn't there. Perhaps someone else who is running it will be able to say.

 

The question really is - what is 'backup functionality' - they could be referring to DLrag to Disc (a total disaster in anyone's book for backup purposes), Back Up My PC or even creating backups of files using Creator - I honestly don't know.

 

Is BUMP available as a start menu item (or anything referring to backup)? And I mean in the startup menu, not the home app (sometimes the homs app fails to run some of the suite but it is available in the start menu)

[HeavyAaron]

Not having that particular version, I can't comment really on what is or what isn't there. Perhaps someone else who is running it will be able to say.

 

Sure, I understand.

 

The question really is - what is 'backup functionality' - they could be referring to DLrag to Disc (a total disaster in anyone's book for backup purposes), Back Up My PC or even creating backups of files using Creator - I honestly don't know.

 

I thought of this, too, but it references multi-DISC spanning. "Safely archive large data projects to multiple discs" under backup features. Is that available through another feature?

 

Is BUMP available as a start menu item (or anything referring to backup)? And I mean in the startup menu, not the home app (sometimes the homs app fails to run some of the suite but it is available in the start menu)

 

Nope. Nothing labeled BUMP or otherwise referencing backup.

 

Thanks for your time.

 

Aaron

[gi7omy]

You could try an uninstall and a clean install - sometimes it hiccups and some parts don't go in (haven't a clue why it should happen but it has been known to happen)

[HeavyAaron]

You could try an uninstall and a clean install - sometimes it hiccups and some parts don't go in (haven't a clue why it should happen but it has been known to happen)

 

Already tried two different machines with the same result.

 

Thanks though,

Aaron

[HeavyAaron]

I spoke with Roxio support today. The backup option is intentionally missing from this version. Their position is that the ability to create data discs is the backup functionality.

 

I still find this seriously misleading. Their box promonantly advertizes backup functionality (it's the very first feature listed) and the totality of their backup functionality provided is to be able to copy data.

 

Aaron

[gi7omy]

You'd have to bring that up with Customer Su[pport - none of us here work for Roxio so we have no way of dealing with that issue

[sknis]

I spoke with Roxio support today. The backup option is intentionally missing from this version. Their position is that the ability to create data discs is the backup functionality.

 

I still find this seriously misleading. Their box promonantly advertizes backup functionality (it's the very first feature listed) and the totality of their backup functionality provided is to be able to copy data.

 

Aaron

Please remember that you cannot make a back up of any DRM protected discs. I didn't see that mentioned above.

[gi7omy]

Steve - in his first post he said 'backups to DVD' - not backups of DVDs

[HeavyAaron]

Please remember that you cannot make a back up of any DRM protected discs. I didn't see that mentioned above.

 

Thank you, but I have no interest in doing so. I am only interested in backing up harddisks to DVD.

 

Aaron

[gaper1]

If you write files to a DVD so that you can retrieve it later, wouldn't it be considered a backup?

[sknis]

Thank you, but I have no interest in doing so. I am only interested in backing up harddisks to DVD.

 

Aaron

I apologize for reading the first post incorrectly. I has thought the question was how to back-up to a DVD; I read it as how to back up a DVD to a DVD.

[HeavyAaron]

If you write files to a DVD so that you can retrieve it later, wouldn't it be considered a backup?

 

You can't very well backup an entire system that way. Just data files.

 

(i.e. you can't backup the boot sector or the operating system in such a way that it could be restored in the event of a harddisk crash)

 

Find any other product marketed as a backup product that cannot be used to backup the entire system and restore it.

 

Aaron

[HeavyAaron]

I apologize for reading the first post incorrectly. I has thought the question was how to back-up to a DVD; I read it as how to back up a DVD to a DVD.

 

It's no problem. It could have easily been read that way. I could have been more clear.

 

Aaron